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Bosch Home Appliances Athlet BCH6PETAU (Tomato Red) Questions & Answers (page 2 of 2)
28 questions from our users
Ann Kainasked
My brushes on vacuum cleaner don't seem to be picking up now, can you help please?
1 answer
Bosch H.Bosch Home Appliances
Hi Ann, Thanks for your question. We're sorry to hear that you're having issues with your Bosch BCH6PETAU Vacuum. We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further. Regards, Bosch Home Australia.
Bryonyasked
My athlet won't switch to turbo. Any help?
2 answers
Hello. We had this issue, however it was only momentary. One day it didn't work and then all of a sudden it started working. Without being too forceful, try and push the switch (carefully) to slightly different positions - e.g. Slightly before the turbo setting, or slightly after. If that works, then you may have to adapt to using it that way... Or, if it's in warranty, perhaps consider returning it for repair?
Bosch H.Bosch Home Appliances
Hi Bryony,
Thanks for your question. We're sorry to hear that you're having issues with your Bosch BCH6PETAU Vacuum.
We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
Stu202asked
I brought mine from argos at the end of july 2016 the charger only charges up to 2 bars instead of 3 also wanted to clean my car attached the nozzel and had no suction at all advice please?
1 answer
Bosch H.Bosch Home Appliances
Hi Stu202,
Thanks for your question. We're sorry to hear that you're having issues with your Bosch BCH6PETAU Vacuum.
We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
Luciasked
The battery power light no longer shows when the charger is plugged in and it has not charged. If I turn it on the light comes on but it is showing very low battery and the vacuum does work. I tried a few other similar chargers but did not work. It is less than a year old and purchased from Harvey Norman, who in past experience have found very difficult with warranty issues?
4 answers
Quite the opposite in my experience. Harvey Norman have been magnificent in their response to replacemen's.
Certainly an unexpected pleasure when dealing with a retailer. Give them a try. Good luck.
I have had issues with Harvey Norman after market service, (out of warranty) but not warranty before. If it is still in warranty, they have been good for me.
Similar thing happened with mine, only no charge at all. Rang Bosch sent me a new charger, still not working, rang them again, told me to take it back to Harvey Norman and they would contact them. At Harvey Norman's they offered to replace the sweeper head ?? Or they would swap it with a new one, let me think, I'll take the new one thanks. Whole process took about an hour in store. Good luck.
Paulasked
We have had our athlet vac about 4 months and the beater brush is not moving when vac is turned on any ideas.
2 answers
I have the same problem with mine would really like to know how to fix it
Bosch H.Bosch Home Appliances
Hi Paul,
Thanks for your question. We're sorry to hear that you're having issues with your Bosch BCH6PETAU Vacuum.
We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
Jack pasked
On my Bosch the handle section has snapped a bit is this supposed to happen?
1 answer
Bosch H.Bosch Home Appliances
Hi Jack P,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch BCH6PETAU Vacuum.
We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
WENDYasked
Hi I have owned this Vacuum Cleaner for only 3 months. Unfortunately the Battery is not charging to it's full capacity, ie., showing fully charged but when the Vacuum is switched on it drops to One bar power and only lasts for 5 mins.
please any help?.. regards.. Wendy Hughes
1 answer
BoschHomeAUBosch Home Appliances
Hi WENDY,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch Athlet Vacuum Cleaner.
We'd like to help you investigate, so could you please contact our After Sales Support team on 1300 369 744 during business hours.
Regards, BoschHomeAu
Susanlesleyasked
My pro animal Bosch will not go to setting 3' why is this?
2 answers
Sorry, I have no idea why. I have had no trouble with mine. Perhaps ring bisch, tgey have a service department with very dedicated staff.
BoschHomeAUBosch Home Appliances
Hi Susanlesley,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch BCH6PETAU Vacuum Cleaner.
We'd like to help you investigate, so could you please contact our After Sales Support team on 1300 369 744 during business hours.
Regards, BoschHomeAu
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