Read also:
luvele supreme vacuum sealer lsvs130g babylove ezy switch ep review aldi expressi coffee machine review miracle chef air fryer reviews ozito 2400w electric rapid garden shredder
Bosch MOVE 2in1 Questions & Answers
BBHMOVE4AU (Champagne), BBHMOVE1AU (Pearl), BBHMOVE3AU (Berry)19 questions from our users
Denice D.asked
I have lost the plug in 18 volt plugin part of my 2 in 1 charger. Where can I purchase another?
1 answer
Bosch H.Bosch Home Appliances
Hi Denice D,
Thanks for your question, We'd like to help, if you contact us on 1300 369 744 and select option 4 for our spare parts department, we’ll investigate for you. Regards, Bosch Home Australia.
Melinda F.asked
Hi my instruction manual says the blue light will go off when fully charged. But after 12 hours charge it stays blue. Is something wrong?
1 answer
Bosch H.Bosch Home Appliances
Hi Melinda,
Thanks for the question regarding your Bosch vacuum.
Please see an excerpt from the manual below:
The indicator remains lit for as long as the vacuum cleaner is connected to the mains via the charger. It does not go out even when the vacuum cleaner batteries are fully charged. It is normal for the charger and vacuum cleaner to become hot and not a cause for concern.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia
Aleksandar G.asked
if i leave it always plugged in whether it will destroy the battery or it can always stand on the charger and charge 00/00 ?
4 answers
Bosch H.Bosch Home Appliances
Hi Aleksandar,
Thanks for the question regarding your Bosch vacuum.
These appliances are fine being left on charge when not in use.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia
Sooo,just to be sure i can leave it on the charger and charge it (always every day 24hrs) and it won't harm the battery?
Bosch H.Bosch Home Appliances
Correct.
Barbara W.asked
Should I leave my Bosch bbh2 on charge all the time?
1 answer
Bosch H.Bosch Home Appliances
Hi Barbara,
Thanks for the question regarding your Bosch vacuum.
The appliance can be left connected to the charger as long as the temperature in the room doesn't exceed the 0-40 degree temperature range.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia
Gabriela D.asked
I lost the filters from BBHMOVE4IN/01what kind of filters I can buy?
1 answer
Bosch H.Bosch Home Appliances
Hi Gabriela,
Thanks for the question regarding your Bosch BBHMOVE4N/01 vacuum.
Part number 00650921 (filter-fine black grey) $22.13 inclusive of GST and delivery.
You can order part online at https://www.bosch-home.com.au/customer-service/care-protection-and-protection/spare-parts or contact us on 1300 369 744 and select option 4 for spare parts.
Regards, Bosch Home Australia
Dianneasked
how to change the battery. It does not charge any more
1 answer
I didn't keep the vacuum long enough to wear the battery out. Very disappointed with it.
Uriel Masked
Hi there. I've the Readyy'y 20.4v model for 1 year and since first time I can't complete entire clean of my 90m2 house. It lioses power after 15min working and I always charge it enough hours (more than 5). What's the problem? Thank you.
1 answer
I am in UK so do not know the consumer law where you are...but these cleaners have been discontinued...they are crap. Sorry.
Nickolasasked
I got this vacuum not too long ago and I would like to know if it can get damaged if I leave it charging overnight?
2 answers
Bosch H.Bosch Home Appliances
Hi Nickolas, thanks for your question. The choice is yours, you can leave the appliance on charge with no issues. Regards, Bosch Home Australia.
I do not think that can happen from my experience.
Robin
paulenejaasked
Hi my move 2 in 1 18v cleaner charging base isn't charging.. The blue light came on when I was using the cleaner.
Went to charge it and the light on the base isn't on and no charge?
1 answer
Bosch H.Bosch Home Appliances
Hi Pauleneja,
Thanks for your question. We'd like to help you further, so could you please contact us on 1300 369 744 to discuss.
Regards, Bosch Home Australia.
klaudiaasked
Can I open and clean the brush. It's not rolling because of much hair. Any help?
Thanks
1 answer
Bosch H.Bosch Home Appliances
Hi Klaudia,
Thanks for your question regarding your Bosch Vacuum.
To clean it, release the floor tool from the vacuum cleaner. Cut through threads and hairs wound round the
rollers using scissors. Vacuum threads and hairs with the crevice nozzle. You can find pictures in the appliance user manual.
If you have any further queries, please feel free to contact us on 1300 369 744.
Regards, Bosch Home Australia.
Sam Gubermanasked
I cannot find the charge point on my vacuum cleaner, it may be staring me in the face but i'm still none the wiser, where exactly should this be?
1 answer
Hi
On the back of the vacuum is a slot which slides into the charger. Keep the handle at 90° and lower the vacuum onto the floor charger- should slot in. Hope this helps.
TheDrPeraasked
The rotating brush does not work properly. it initially turns around and then the lower lamp goes out and stops working. How do I solve this problem? Model is 2 in 1 14.4 v. Please HELP!!!
1 answer
Bosch H.Bosch Home Appliances
Hi The Dr Pera,
Thanks for your question regarding Bosch Vacuum Cleaner. Please contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
Lee Sasked
How do i charge my bosvh move 2in1?
2 answers
Bosch H.Bosch Home Appliances
Hi Lee S,
Thanks for your question regarding your Bosch BBHMOVE4AU vacuum.
Please charge your vacuum with the charger provided. Please refer to your manual that is also provided with your appliance.
If you have any future queries, please do not hesitate to contact us on 1300 369 744.
Regards, Bosch Home Australia.
HI Lee,
The vacuum stands up in the charger. So, ensure the charger is plugged in (power pack plugs into the side of the stand) so when you stand your vacuum back on its stand it should light up with a blue light.
Behnamasked
I recently bought move 2in1 18v. My question is that how can I know the battery fully charged?? Charghing lamp never turned off! How much time needed to fully charge???
1 answer
The light on the changing base is only a power light indicating a good connection and that the battery is charging. It will not extinguish when the battery is fully charged. My experience has been that once low on power as indicated by motor sound and efficiency of suction, a two hour break for charging should be sufficient. Keeping the filter clean and collection chamber emptied allows for the motor to draw less power extending it's life. I hope this helps!
Van Nguyenasked
Where can I buy a new battery for BBHMOVE4AU?
1 answer
Contact Bosch by phone or look at their website, they would be the best people to help you.
call this number for Bosch1300 369 744, I believe this is still their customer helpline
Mikeasked
The battery life on my Bosch stick vacuum has shortened dramatically. This may have coincided with our installation of new carpet. Could there be another explanation? Do I need a new battery? We've had it less than two years.
1 answer
Mike, I'd be guessing about your situation. A couple things come to mind though. It makes sense that a longer pile carpeting would cause your Bosch to work harder and thus shorten the usable between change life of the battery. Also, like any chargeable battery, they sometimes developed a memory. In other words, they think they are charged but actually they aren't. I'm not sure of the battery type the Bosch has. Another thought is to keep the filter clean. I clean mine after each use to ensure free flow of air. Once blocked, the workload on the vacuum increases tremendously and that will shorten battery life. I've had mine 1 year and use it daily for light dirt on a low pile carpet. I have noticed a slightly shorter battery life between charges but for the area I use the Bosch on, it lasts two full days. I do place it on the charge cradle after each use and I might be dealing a bit with the battery memory issue. I hope this helps!
AnitaCasked
Hi, I really like my Move 2in1 - but I have a problem. I have lost the charger cable!
Can you let me know how I can get this replaced?
3 answers
Bosch H.Bosch Home Appliances
Hi Anita,
Thanks for the question regarding your Bosch BBHMOVE1AU. You can purchase a replacement charger over the phone with us on 1300 369 744.
Regards, Bosch Home Australia.
I have also, is it expensive a
Replacement cord?
Bosch H.Bosch Home Appliances
Hi Samantha,
As prices are subject to change I would recommend to give us a call as per above or check the current price on our shop, https://www.bosch-home.com.au/customer-service/care-protection-and-protection/spare-parts.
Thank you,
Bosch Australia
Alepou08asked
How long do i charge it and how do i know its fully charged?
1 answer
I usually leave it to charge for 3-4 hours to make sure I have a full charge, most days I will switch it on and just leave it, especially if people are coming over with kids and I know I will be using it a lot.
The light will not change colour when it is fully charged but I have found it will hold a full charge for a couple of days, so after each use I just plug it in and leave it to recharge for a while before I unplug it, I never leave it charging 24/7 there is no need.
Hope this helps you.
despinaasked
I've had this vacuum for 2 years and the battery recharger doesn't seem to work properly. How can i fix this?
18v move 1in2
1 answer
BoschHomeAUBosch Home Appliances
Hi Despina,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch MOVE 2in1 Vacuum Cleaner.
We'd like to help you investigate, so could you please call our After Sales Support team on 1300 369 744 during business hours.
Regards, BoschHomeAu
Other Stick Vacuum Cleaners
Dyson V8
4.4(1,237)Dyson V11
4.4(217)Dyson V6
4.2(2,760)Dyson V7
4.2(323)Bosch Athlet
4.1(227)Dyson Cyclone V10
4.0(385)Vax VX51
3.9(84)LG CordZero A9
3.8(102)Other Stick Vacuum Cleaners
Dyson V8
4.4(1,237)Dyson V11
4.4(217)Dyson V6
4.2(2,760)Dyson V7
4.2(323)Bosch Athlet
4.1(227)
Related Articles
The best kitchen appliances in 2020!
Whether you love or loath being in the kitchen, our community of reviewers have determined that out of almost 5,000 appliances on ieatwords.com.au, these are the best available!
Nathan S.1 May 2022Best Fridges and Dishwashers in 2020!
These large kitchen appliances are the backbone of your kitchen, meant to last you many years. The initial cost of a fridge or dishwasher is high, so to make sure you're not buying a lemon, here are the best fridges and best dishwashers of 2020. Our reviewers have provided detailed ratings for important factors to consider when choosing a refrigerator or dishwasher, such as Noise Level and Internal Layout.
Wendy Z.12 May 2022
Listing monitored by Bosch Home Appliances representatives.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.