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Reviews

3.6

132 reviews
5
(68)
4
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3
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2
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Outstanding Service

published

I went to the store in Mirrabooka for the first time today and was absolutely satisfied. A special thanks to Teigan who never once made me feel uncomfortable or awkward, and let me keep many options open, remaining understanding and supportive. She got my sizing perfect and I'm definitely going back again soon. Couldn't be more thrilled!

1 comment
Bras N Things
Bras N ThingsBras N Things

Customer Service

published

I would like to compliment Natalie at Fountain Gate Bras n Things for the service she gave me on Queens Birthday weekend in finding the right sports bra for me. After sizing me and trying different styles she went out of her way to phone a another store to hold a bra for me that was the size I needed which FG were out of stock. Thank you.

1 comment
Bras N Things
Bras N ThingsBras N Things
jibberjabber

jibberjabberAU

  • 18 reviews

No idea

published
2 comments
Bras N Things
Bras N ThingsBras N Things
jibberjabber
jibberjabber
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JCM

JCMMt Nasura

Lousy service

published

Bought a fleece robe as a gift at the Cockburn Gateway store. Girl at the counter stuffed it into a small paper bag. I asked for a larger bag, she pulled out a plastic bag and literally scrunched up the item and stuffed it into the bag. I’ve bought items at brasnthings before and never have I had any purchase packaged so poorly. Half a mind to return the item and buy something else from some other store.

1 comment
Bras N Things
Bras N ThingsBras N Things

Third time got it right!

published

So went to the Rockingham store to get properly fitted as I've had 3 children so wanted some comfortable bras that didn't dig into my rib cage and I could wear all day. Well after being in there for a good 45min I walked out with two that seemed comfy when your tried them on for 5min, however after wearing them they did exactly everything I didn't want! I brought them back and got a different lady, she measured me up again and gave me two different ones which were even worse, one was way too small to wear and I told her that in the dressing room and she said after a while it'll stretch so you'll be fine!

1 comment
Bras N Things
Bras N ThingsBras N Things

Best customer service!

published

I would like to thank Bonnie from the Highpoint store, for her genuine helpfulness and impeccable customer service. This is sadly hard to come by these days, I literally left the store with my purchases with a big fat smile on my face! She appears to be a model employee and I hope she receives the praise she deserves.
Right down to introducing herself and using my name through the fitting, while also helping at least 3 other ladies! Thanks again!

1 comment
Bras N Things
Bras N ThingsBras N Things
Lara

Lara

  • 2 reviews

My new bras

published

My new purchase of my sapphire bras and knickers matching them are so comfortable awesome. I bought online it was so quick didnt take long .
They are the best bras i will always buy online

1 comment
Bras N Things
Bras N ThingsBras N Things
Nicole

NicoleMelbourne

Great service

published

I would like to thank Kay & Erika for there exceptional service today at the Greensborough store. I hadn’t been fitted for some time and there assistance and expertise was fantastic. Thx so much ladies. Nicole

1 comment
Bras N Things
Bras N ThingsBras N Things
happy eco

happy eco, Victoria

  • 10 reviews

Bad customer service

published

Although I was measured I know I am a 16C. She gave me size 14D. I told her the bra is too tight and that at the side I was spilling out. Her reply was that the cup was correct. I then said I should not look like this from the side. Please get in store larger size bras. If you purchase a bra that is toooooo small around you, you can not breath correctly or feel comfortable. There should be no spilliage anywhere. I then went to Target and got great assistance.

1 comment
Bras N Things
Bras N ThingsBras N Things
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Farah

FarahHobart

Appreciation for a girl assistant josie

published

I would like to thank josie in bras n things who is working at hobart city shop for her lovely help for getting the right bra size for me. Josie was so helpful and smiley all the time she is really professional in her job and knows what she is doing
I even returned back one week later to buy more because of her help.
Thank you so much josie for your lovely help

2 comments
Bras N Things
Bras N ThingsBras N Things
Farah
Farah

My pleasure

Jas

JasBrisbane

  • Verified customer

Great service, including for a husband!!

published

Excellent, friendly service from the ladies in Garden City today. Went out of their way to help my wife find the right things and were great to me too :-)

1 comment
Bras N Things
Bras N ThingsBras N Things

Awesome customer sevice

published

Can’t thank Jess at Mandurah Forums BnT enough! My daughter suffers from anxiety and self image issues and Jess made her feel comfortable and beautiful. Her professionalism is above and beyond anything I expected in today’s customer service industry. Thank you Jess you made a young woman very happy.

1 comment
Bras N Things
Bras N ThingsBras N Things

Horrible ordering Online

published

i ordered my bra online and when it came the cups were the right size but the bad couldn't reach the full way around the width of my chest. also very horrible material wouldn't recommend buying from there again and way over priced.

1 comment
Bras N Things
Bras N ThingsBras N Things
renak01

renak01

  • 7 reviews
  • 8 likes
  • Verified customer

Great products, great service

published
1 comment
Bras N Things
Bras N ThingsBras N Things
Lindzz

LindzzPenrith

  • 4 reviews
  • 3 likes
  • Verified customer

Easiest company I have ever dealt with when needing to refund a product

published

Everybody knows the quality of bras and things is exceptional. That's so is there customer service and their approach to refunding customers for whatever reason including change of mind. Which I find is exceptional considering trying to exchange intimate apparel let alone refund is almost impossible say thanks bras and things for making shopping easier

1 comment
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Jodie

Jodie

  • 2 reviews

Long time customer going elsewhere

published

I have shopped at bras and things forever. I loved the good quality lasting underwear and bras in designs that were elegant and could be worn under every day clothes. HOWEVER, my last bunch of bras and underwear I have purchased only a few months ago are already falling apart at the seams and the lace disintegrating.
What a waste of money. I will be finding somewhere else to buy my underwear bras and lingerie from now on.

1 comment
Bras N Things
Bras N ThingsBras N Things
bec

becQueensland

  • 6 reviews

customer service

published

I recently had a issue with items not arriving, after i spent time between bras and thibgs customer service and the shipping company, the customer service rep followed up where my package was, and what had happened, getting back to me within the hour. The item which had been missing arrived the next day. Customer service is very easy to deal with.

1 comment
Bras N Things
Bras N ThingsBras N Things
Steph

StephBundaberg

witnessed workplace bullying and receieved no service

published
1 comment
Bras N Things
Bras N ThingsBras N Things
Rosequartz

RosequartzAustralia

  • 13 reviews
  • 4 likes

Always a good shopping experience

published

Bras n Things is a retailer I have no concerns about shopping online with. Their quality is always the same, and their sizing is perfect. My latest purchase shipped within 2 days and they often have really good sale items.

1 comment
Bras N Things
Bras N ThingsBras N Things
Jean

JeanVic

  • 3 reviews

Amazing Customer Service!

published

So happy with the customer service I recieved, this company really care about there customers thankyou so much bras and things! ill definitely be back to purchase more items .

1 comment
Bras N Things
Bras N ThingsBras N Things
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Questions & Answers

Beckah S.

Beckah S.asked

I recently bought 2 bras at $79 each. The girl fitted me and insisted she'd told me the right cup size, despite them being 3 cup sizes higher than I'd ever used. Now, everytime i wear them, I'm annoyed because they're clearly way too big. I can fit over a fist and a half into the cup as well... So they're not supportive at all. Do I have any right to return these, over a month or so later?

No answers
Kylee M.

Kylee M.asked

I recently had a clean out and found 2 purchases I made 2yrs ago. Items have never been worn and still have the tags attatched. I do not have the receipt but I have my bank transactions that show the purchase. Am I able to get a refund if I take it into my local store?

1 answer
Sam.
Sam.

Unfortunately not.

Mpw

Mpwasked

What does the packaging look like when delivered to New Zealand?

No answers

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