Read also:
tcl 40" s6000 full hd led lcd smart tv kmart 2400w bagless vacuum review hoselink retractable hose reel bunnings kitchen couture 2000w induction cooker microwave oven reviews 2015 australia esatto etlw7 7kg top load washing machineBras N Things (page 3 of 7)
Reviewer Photos & Videos
Outstanding Service
I went to the store in Mirrabooka for the first time today and was absolutely satisfied. A special thanks to Teigan who never once made me feel uncomfortable or awkward, and let me keep many options open, remaining understanding and supportive. She got my sizing perfect and I'm definitely going back again soon. Couldn't be more thrilled!
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Customer Service
I would like to compliment Natalie at Fountain Gate Bras n Things for the service she gave me on Queens Birthday weekend in finding the right sports bra for me. After sizing me and trying different styles she went out of her way to phone a another store to hold a bra for me that was the size I needed which FG were out of stock. Thank you.
1 comment
Bras N ThingsBras N Things
Hello Eils,
Thanks so much for taking the time to write such a great review. We have passed the feedback onto the rest of the Bras N Things team! Natalie will be sent a congratulations from our CEO ... Read more
for her fantastic work! Thanks for shopping at Bras N Things and have a fabulous week!Similar opinion? Write a review on ieatwords.com.au!
jibberjabberAU
- 18 reviews
No idea
Took my daughter to Bras N Things in MacArthur Square. There are literally no other options in this area to buy bras for young girls otherwise I wouldn’t ever go here. The staff are lovely but they have no idea what they are doing. The young girl “measured’ my daughter and then came out to get a bra. While doing so she told me how the measuring process “isn’t very accurate” Say what? ...I don’t blame the girl . I think this comes down to the minimalist training these girls are given by the BrasN Things company.. Over the years I have been fitt...Read more
ed for bras in lingerie stores and there is lot more that goes into the training of someone to fit a bra than handing her a measuring tape. When you have someone who is properly trained they give you confidence that you are going to leave the store with something that is properly fitted, and a properly fitted bra is very important at all ages. Where as we left Bras n Things thinking ok I guess that one will do. We have been in this store on two separate occasions and been fitted by 2 different girls, both lovely but the same experience of very limited understanding of how to measure and fit a bra. I have no doubt the girls at bras n things are “trained” just not trained very well. The products themselves are cheaply made and over priced. Bras N things needs to put a bit more into training and support (pardon the pun) of its staff if they claim to be providing Bra Fitttings. As I said earlier the staff are lovely and very helpful they just need better training in how to fit a bra. It seems to me the company like to provide the illusion that they are giving you a fitting without actually giving a proper fitting Lift your game BrasN Things. Having a market monopoly you should have plenty of money to invest in your staff2 comments
Bras N ThingsBras N Things
Hello Jibberjabber,
Thanks for taking the time to provide your feedback. We are so sorry to hear that you have had a poor experience when shopping in our Macarthur Square Store and we would love to e... Read more
nsure that this is dealt with appropriately. If you would like to send us an email at [email protected] and attention the subject line ATT: Francesca with some further information on the dates and times you were shopping in our store we can get this escalated with our Retail Management team and resolved for you.The problem lies with your brand, and it’s paint by numbers method of teaching staff of how to fit a bra properly. It doesn’t work, and is a half arsed way of pretending that Bras N Things provides ... Read more
real service and “bra fittings” It’s misleading to customers, and is why a lot of your customer are on this website saying they have walked away with ill fitting bras. The fault does not lay with the shop assistant. The fault lies squarely with the inadequate training your staff receive. As I mentioned I have had my daughter in your store on 2 occasions in the past 12 months and saw 2 different staff. I left the store underwhelmed on both occasions. Noting the lack of lingerie stores in shopping centres, and the overwhelming Bra n Things monopoly, I would hazard a guess a lot of girls and women only know the Bras n Things experience of Bra fittings, but my personal experience is very different as a 12ff Bra fitting which by the way is one of the most common sizes for women as I have been informed by independent lingerie stores, which your stores don’t stock and will never stock. There is a huge difference between the kinds of fittings provided by these properly trained staff in independent lingerie stores to the kinds of fittings your stores provide. Unfortunately these stores are hard to find and properly trained staff are a dying breed. So back to my point your company has a huge monopoly in the market, so you either don’t care because you make money anyway with the current way you train your staff, or train them properly so that they understand what they are doing and the products they are selling and what is best for each individual customer. The fact that you want me to name dates and times I visited the store says to me you want to chastise the staff, when this was not my intention. As I said the staf were lovely, the comment the girl made about the fittings being “not that accurate ‘ was her being honest.Similar opinion? Write a review on ieatwords.com.au!
Find out how Bras N Things compares to other Underwear Shops & Brands
Know better, choose better.
JCMMt Nasura
Lousy service
Bought a fleece robe as a gift at the Cockburn Gateway store. Girl at the counter stuffed it into a small paper bag. I asked for a larger bag, she pulled out a plastic bag and literally scrunched up the item and stuffed it into the bag. I’ve bought items at brasnthings before and never have I had any purchase packaged so poorly. Half a mind to return the item and buy something else from some other store.
1 comment
Bras N ThingsBras N Things
Hello JCM,
We are sorry to hear that you have had a poor experience at our Cockburn Gateway Store. If you would like to send us an email at [email protected] and attention the subject line AT... Read more
T: Francesca with some further information on the date and time you were shopping in our store we can definitely get this followed up with our Retail Management team and resolved for you.Similar opinion? Write a review on ieatwords.com.au!
Third time got it right!
So went to the Rockingham store to get properly fitted as I've had 3 children so wanted some comfortable bras that didn't dig into my rib cage and I could wear all day. Well after being in there for a good 45min I walked out with two that seemed comfy when your tried them on for 5min, however after wearing them they did exactly everything I didn't want! I brought them back and got a different lady, she measured me up again and gave me two different ones which were even worse, one was way too small to wear and I told her that in the dressing room and she said after a while it'll stretch so you'll be fine!
1 comment
Bras N ThingsBras N Things
Hi Onnie,
Thank you for taking the time to share your feedback with us. We are sorry to hear that you have had a poor experience. If you would like to send us an email at [email protected] an... Read more
d attention the subject line ATT: Francesca with some further information we can definitely get this follow up with our Retail Management team and resolved for you.Similar opinion? Write a review on ieatwords.com.au!
Best customer service!
I would like to thank Bonnie from the Highpoint store, for her genuine helpfulness and impeccable customer service. This is sadly hard to come by these days, I literally left the store with my purchases with a big fat smile on my face! She appears to be a model employee and I hope she receives the praise she deserves.
Right down to introducing herself and using my name through the fitting, while also helping at least 3 other ladies! Thanks again!
1 comment
Bras N ThingsBras N Things
Hello Lizzie!
Thanks so much for the great review! We are so pleased to hear that you were happy with service from our lovely Bonnie and we have passed the feedback onto the rest of the Bras N Thing... Read more
s team! Bonnie will be sent a congratulations from our CEO for her fantastic work! Thanks for shopping at Bras N Things and have a fabulous week!Similar opinion? Write a review on ieatwords.com.au!
Lara
- 2 reviews
My new bras
My new purchase of my sapphire bras and knickers matching them are so comfortable awesome. I bought online it was so quick didnt take long .
They are the best bras i will always buy online
1 comment
Bras N ThingsBras N Things
Hi Lara,
Thanks for taking the time to share your experience! We are so pleased to hear that you are happy with your purchases and our service and we look forward to you shopping with us in the future. ... Read more
- Francesca @ Bras N Things xSimilar opinion? Write a review on ieatwords.com.au!
NicoleMelbourne
Great service
I would like to thank Kay & Erika for there exceptional service today at the Greensborough store. I hadn’t been fitted for some time and there assistance and expertise was fantastic. Thx so much ladies. Nicole
1 comment
Bras N ThingsBras N Things
Hello Nicole,
Thank you so much for a great review! We have shared your experience with the rest of the Bras N Things team and Kay and Erika will be commended for their fabulous service! Thank you for choosing to shop with Bras N Things! ... Read more
- Francesca xSimilar opinion? Write a review on ieatwords.com.au!
happy eco, Victoria
- 10 reviews
Bad customer service
Although I was measured I know I am a 16C. She gave me size 14D. I told her the bra is too tight and that at the side I was spilling out. Her reply was that the cup was correct. I then said I should not look like this from the side. Please get in store larger size bras. If you purchase a bra that is toooooo small around you, you can not breath correctly or feel comfortable. There should be no spilliage anywhere. I then went to Target and got great assistance.
1 comment
Bras N ThingsBras N Things
Hi Happy Eco,
Thank you for taking the time to share your feedback with us. We are sorry to hear that you have had a poor experience with us. If you would like to send us an email at customers@brasnt... Read more
hings.com with some further information we can definitely follow this up for you.Similar opinion? Write a review on ieatwords.com.au!
Find out how Bras N Things compares to other Underwear Shops & Brands
Know better, choose better.
FarahHobart
Appreciation for a girl assistant josie
I would like to thank josie in bras n things who is working at hobart city shop for her lovely help for getting the right bra size for me. Josie was so helpful and smiley all the time she is really professional in her job and knows what she is doing
I even returned back one week later to buy more because of her help.
Thank you so much josie for your lovely help
2 comments
Bras N ThingsBras N Things
Hello Farah,
Thank you so much taking the time to write such a lovely review. We have shared your feedback with the rest of the Bras N Things team and Josie will be sent a congratulations from our CE... Read more
O! Thank you for choosing to shop with Bras N Things!My pleasure
Similar opinion? Write a review on ieatwords.com.au!
JasBrisbane
- Verified customer
Great service, including for a husband!!
Excellent, friendly service from the ladies in Garden City today. Went out of their way to help my wife find the right things and were great to me too :-)
1 comment
Bras N ThingsBras N Things
Hello Jas,
Thank you for sharing your experience! We are so pleased to hear about this and have passed over your feedback to the rest of the Bras N Things team. Garden City Store will be commended fo... Read more
r their great service! Thank you so much for choosing to shop at Bras N Things and have a wonderful week!Similar opinion? Write a review on ieatwords.com.au!
Awesome customer sevice
Can’t thank Jess at Mandurah Forums BnT enough! My daughter suffers from anxiety and self image issues and Jess made her feel comfortable and beautiful. Her professionalism is above and beyond anything I expected in today’s customer service industry. Thank you Jess you made a young woman very happy.
1 comment
Bras N ThingsBras N Things
Hi Jacqui,
Thanks so much for taking the time to share your experience with us! We have passed your feedback onto the rest of our Team here at Bras N Things and Jess will receive a congratulations fr... Read more
om our CEO! Thank you for choosing to shop at Bras N Things!Similar opinion? Write a review on ieatwords.com.au!
Horrible ordering Online
i ordered my bra online and when it came the cups were the right size but the bad couldn't reach the full way around the width of my chest. also very horrible material wouldn't recommend buying from there again and way over priced.
1 comment
Bras N ThingsBras N Things
Hi Lucy,
Thank you for taking the time to share your feedback with us. We are sorry to hear that you have had a poor experience. If you would like to send us an email at [email protected] and... Read more
attention the subject line ATT: Francesca with some further information we can definitely get this resolved for you.Similar opinion? Write a review on ieatwords.com.au!
renak01
- 7 reviews
- 8 likes
- Verified customer
Great products, great service
I've bought from them many times now. There's a great range of products (though they really NEED to work on extending the range of sizes). They have great deals and sales that make it easier to buy something fancy every now and then.
Everything is always of good quality and I've been complimented on some of the items I've worn (such as a bodysuit).
The payment options are great (AFTERPAY!) and their shipping is crazy fast and wonderful. I've never waited more than 2-3 days for my items, and I live in a rural area! They're always packaged nic...Read more
1 comment
Bras N ThingsBras N Things
Hello Renak01,
Thank you so much for such a lovely review! We are so pleased to hear that you are pleased with all aspects of the Bras N Things shopping experience! We have shared your wonderful feed... Read more
back with the rest of the Bras N Things team! Thanks for shopping with us and have a lovely week!Similar opinion? Write a review on ieatwords.com.au!
LindzzPenrith
- 4 reviews
- 3 likes
- Verified customer
Easiest company I have ever dealt with when needing to refund a product
Everybody knows the quality of bras and things is exceptional. That's so is there customer service and their approach to refunding customers for whatever reason including change of mind. Which I find is exceptional considering trying to exchange intimate apparel let alone refund is almost impossible say thanks bras and things for making shopping easier
1 comment
Bras N ThingsBras N Things
Hello Lindzz,
Thank you so much for taking the time to share your experience. We are so happy that your are pleased with our Returns Policy and service and we look forward to you shopping with us again in the future. ... Read more
- Francesca @ Bras N Things! xSimilar opinion? Write a review on ieatwords.com.au!
Find out how Bras N Things compares to other Underwear Shops & Brands
Know better, choose better.
Jodie
- 2 reviews
Long time customer going elsewhere
I have shopped at bras and things forever. I loved the good quality lasting underwear and bras in designs that were elegant and could be worn under every day clothes. HOWEVER, my last bunch of bras and underwear I have purchased only a few months ago are already falling apart at the seams and the lace disintegrating.
What a waste of money. I will be finding somewhere else to buy my underwear bras and lingerie from now on.
1 comment
Bras N ThingsBras N Things
Hi Jodie,
Thank you for taking the time to share your feedback with us. We are very sorry to hear that this has been your experience. If you would like to send us an email at [email protected]... Read more
om and attention the subject line ATT: Francesca with some further information we can definitely get this resolved for you. We do apologise for the inconvenience caused and look forward to hearing from you!Similar opinion? Write a review on ieatwords.com.au!
becQueensland
- 6 reviews
customer service
I recently had a issue with items not arriving, after i spent time between bras and thibgs customer service and the shipping company, the customer service rep followed up where my package was, and what had happened, getting back to me within the hour. The item which had been missing arrived the next day. Customer service is very easy to deal with.
1 comment
Bras N ThingsBras N Things
Hi Bec,
Thank you for taking the time to share your experience with us! We are so pleased to hear that you are happy with our service! Thanks for choosing Bras N Things and have a fabulous week!... Read more
- Francesca @ Bras N Things! xSimilar opinion? Write a review on ieatwords.com.au!
StephBundaberg
witnessed workplace bullying and receieved no service
I went to my local store in sugarlands. I have not been in in so long due to being too big and nervous. I think it was the 25th of November when I went in. At first the two girls seemed bubbly but as I was walking around the shop I heard one say to the other that she was( I wont swear but she said something that sounds like hissed off) that she had to be there in the afternoon and that the other girl was too focused on the change rooms and not getting out all the stock. I didnt see name badges of the girls but they looked young. I feel this is ...Read more
the wrong atmosphere for your company which should be about helping other ladies. the visit left a sour taste in my mouth and I awkwardly walked out. I think Bullying is a topic that needs to be brought back into the spot light and i hope I never have to see it again.1 comment
Bras N ThingsBras N Things
Hi Steph,
Thank you for bringing this to our attention and we sincerely apologise that this has been your experience. This is certainly not the level of service we expect from our Team Members and w... Read more
e have escalated this issue with the Retail Management Team for follow up with the Bundaberg Store. If you would like to send us an email to [email protected] and attention the subject line ATT: Francesca we can get a member of our Senior Management Team to discuss this in further detail with you.Similar opinion? Write a review on ieatwords.com.au!
RosequartzAustralia
- 13 reviews
- 4 likes
Always a good shopping experience
Bras n Things is a retailer I have no concerns about shopping online with. Their quality is always the same, and their sizing is perfect. My latest purchase shipped within 2 days and they often have really good sale items.
1 comment
Bras N ThingsBras N Things
Hello Rosequartz
Thanks so much for the great review! We are so pleased to hear that you are happy with all aspects of the Bras N Things online shopping experience! We have passed your feedback over ... Read more
to the rest of the Bras N Things team and we look forward to you shopping with us again in the future!Similar opinion? Write a review on ieatwords.com.au!
JeanVic
- 3 reviews
Amazing Customer Service!
So happy with the customer service I recieved, this company really care about there customers thankyou so much bras and things! ill definitely be back to purchase more items .
1 comment
Bras N ThingsBras N Things
Hi Jean,
Thank you for taking the time to share your experience! We are so pleased to hear that you are happy with our service here at Bras N Things and we have passed your feedback onto the rest of ... Read more
the Bras N Things Team! Thanks for shopping with us!Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Beckah S.asked
I recently bought 2 bras at $79 each. The girl fitted me and insisted she'd told me the right cup size, despite them being 3 cup sizes higher than I'd ever used. Now, everytime i wear them, I'm annoyed because they're clearly way too big. I can fit over a fist and a half into the cup as well... So they're not supportive at all. Do I have any right to return these, over a month or so later?
No answers
Kylee M.asked
I recently had a clean out and found 2 purchases I made 2yrs ago. Items have never been worn and still have the tags attatched. I do not have the receipt but I have my bank transactions that show the purchase. Am I able to get a refund if I take it into my local store?
Mpwasked
What does the packaging look like when delivered to New Zealand?
No answers
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Bras N ThingsBras N Things
Hello Caitlyn,
Thanks so much for taking the time to leave your feedback! We are so pleased to hear that you had such a great experience and we will ensure Teigan is commended for her service :)... Read more
Have a great day and thanks for shopping with us! - Francesca @ Bras N Things! x