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Reviews

3.6

132 reviews
5
(68)
4
(12)
3
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Boss

Bossmelb

  • 4 reviews

love love love

published

LOVE Bras n Things! I have already made at least one online order a month this year.. my only criticism is the sizing... I wish they had a bigger variety of small sizes, such as bodysuits and knickers in a 6 or a larger range of bras with an 8 back for us slender girls.

1 comment
Bras N Things
Bras N ThingsBras N Things
Alex B

Alex BMelbourne

  • Verified customer

A wow experience!!

published

I want to thank Vinna from Southland store for the best customer experience I ever had! She amazed me!She went more then above and beyond! I wanted to buy the whole store! We should have more sales people out there like Vinna!! Perfect customer service experience!! Thanks Vinna ! Alex

1 comment
Bras N Things
Bras N ThingsBras N Things
Chan

ChanPerth

  • 31 reviews
  • 6 likes

Great Loyalty System

published

I love that all my purchases are recorded so I may receive a discount at a later date. I can guarantee that no matter the day I go in, staff a polite and understanding and I always leave with a great buy!

1 comment
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Bras N ThingsBras N Things
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Tania

TaniaGreater Melbourne (Metropolitan), VIC

  • 11 reviews
  • Verified customer

Love my new bras

published

Really quick postage from nsw to vic and absolutely love the products I purchased. The staff is really friendly and helpful too. Would definitely purchase again from their online store:)

1 comment
Bras N Things
Bras N ThingsBras N Things
  • Verified customer

Wonderful service- and perfect Fit

published

I would just like to compliment Jo, the wonderful lady who helped me this afternoon choose the perfect Bra and underwear for a specific outfit. It was my first experience at shopping in the store and I was blown away by how helpful and insightful she was to my needs. Without ever being pushy she suggested exactly what would work for me and why! I left with the perfect solution plus a few extras - I will definitely be coming back to refresh my underwear collection !!!
I work in retail and I am seldom impressed - but my experience has turned me into a fan - Thank You Jo

1 comment
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Margie

MargieIpswich

2 sports bras

published

I went to bras and things to purchase a sports bra and their ENTIRE range consisted of 2 dark coloured sports bras. Terrible range! If you want colourful push up bras head in. If you need something practical - head in the opposite direction!

1 comment
Bras N Things
Bras N ThingsBras N Things

The ocean keys store Western Australia

published

I've had an overall good experience in bras and things just not the ocean keys store. Today I went in the store to buy a bra I asked the girl working there if they had a particular bra in 10A. They asked who it was for? I said myself they proceeded to argue with me telling me I'm not an A cup. Despite already being properly fitted as an A cup I had to go through that whole uncomfortable process again just to prove to her I am in fact an A cup! Super unprofessional ! I just wanted to purchase a bra not be scrutinised.

Shaylah

ShaylahPerth

  • 13 reviews

Quality for price

published

For many years I've always purchased cheap bras because why spend so much money on something that isn't going to be seen to often anyway, till the day I got a gift voucher for bras and things
Although on the more costly side of the spectrum I can say that the quality of 1 bra from here beats the quality of all my other cheap ones put together, it is worth the extra spend

The staff are always so kind and help you pick bras that will best suit your bust and don't make you feel uncomfortable at all

10/10 would recommend

Employees lovely, shame about the products

published

Their sizes run almost an entire bust size small. So if you're an 8, you're actually a 10 here. And if you're a 12, you're actually a 14 here. You can be a 12C absolutely everywhere else but you'll need a 14b/c here. And here's a fun part, unless you're looking for an 'everyday basic' bra, THEY DON'T STOCK 14s. In their Plus Size range they do, but only in DD+. So if you're a size 14+ (or a size 12+, according to BnT) with a cup A, B, C or D, you don't get pretty sexy underwear. Only bland and basic everyday bras. So what I've taken from BnT is, if you're a size 12 or larger, you're 'plus size', and if you're a size 12 or larger and your boobs aren't a DD or larger, you don't deserve pretty lingerie. Nice to know.

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Still waiting

published

Ordered my items at the beginning of the month, and the order is still being processed. Left an email asking about my order delay acknowledging that it is a sale period (48 hr delay) and ask how much more of a delay there would be. The response I received did not provide me with any information other that what I had already stated- the estimated delivery times.
Love their products and I'm egarly awaiting the arrival of my order

Sandy

Sandy

  • 4 reviews
  • 6 likes

Fantastic customer service

published

Fantastic staff; great customer service at Highpoint store. They really took care of me and suggested items I would never have thought to try on. I purchased some really lovely pieces and I'm very happy with the entire experience. The staff really understand customer experience rather than it just being about service. Other retail stores I've been into lately should use BNT as an example for their staff to understand this concept. I will recommend people to shop here.

prativa

prativasydney

  • 5 reviews
  • 3 likes

Good quality, good company policy

published

Very happy with the products and if you change your mind or bra do not fit full refund is available . I love their bra. Staff are very helpful, very good customer service. Will recommend people to shop here.

blackberryjane

blackberryjaneAdelaide

  • 12 reviews
  • 4 likes

Great service.

published

Today I had an hour to kill while my daughter did her shopping, so I decided to bite the bullet and have a bra fitting at BNT. The girls were fantastic and really knew their job. Turns out I have been fitting myself too wide in the band and too small in the cups - a common mistake, apparently. But it's not just about size, it's also about style. Turns out also that even though I'm smallish, my shape needs full coverage bras. Who knew? Well, these girls did! I took home two bras that are pretty and feminine, soft and natural, yet supportive and figure-enhancing. Love!

Anna

AnnaMelbourne

  • 2 reviews
  • 4 likes

Above expectations.

published

After having avoided BNT after some bad experiences at BNT Doncaster I unavoidably walked into BNT Chernside Park and met Mia. Amazing, thoughtful, nothing to hard. U don't get customer service like this anywhere anymore. Mia helped me problem solve an immediate need, ordered in a bra for pick up. As a bigger lady I felt completely comfortable and confident with her advice and fitting. I will travel to Chirnside Park from Doncaster for all my future needs. Thank u Mia!!!

Poor fitting expertise

published
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JanieB

JanieBMelbourne

  • 11 reviews
  • 5 likes

Great service, great orices and sexy lingerie

published

Well what can I say. Great lingerie and great prices and literally in every centre In Australia.
Definitely drop In and take a look when you next pass one. Great variety and it changes all the time.

Sei

SeiNoble Park

  • 8 reviews

Poor quality pjs.

published

I purchased 2 different pairs of beautiful pyjamas and they shrunk just from washing and the material didn't fair well balling up and now the shapes and fit are all wrong! Save your $120 and go to Kmart for the same cheap quality purchase. Not worth $10.

  • Verified customer

Great customer service

published

The girls at Northland were extremely helpful tonight. From entering the store, fitting and purchase they were two fantastic examples of friendly and helpful customer service. Thank you. The store is highly recommended.

Jinny

JinnyCentral coast

  • 37 reviews
  • 20 likes

Gambling with quality & customer service

published

From 12-18 years I only ever bought my bras from bras n things, underwear if it was on sale and the odd Pj set. I still have items I bought three years ago in fantastic condition and others were thrown out in three months (due to the nature of the items I did not attempt to return them). Service was also one extreme or the other; either none until I was at the counter ready to pay or every sales assistant was asking if they could measure me and sticking their hands in the change room. Considering you can easily spend $60 on a bra at bras n things compared to $20 at cotton on body I expected consistency.

Michael

Michaelbacchus marsh

  • 5 reviews
  • 6 likes

Helpful for Guys on a mission

published

As a guy, found Lil very helpful and attentive, removing any embarrassment that I felt and made me quite welcome. She was most professional in approach and made some excellent suggestions on my purchase options. Prices most reasonable and the service exceptional. Guys, if you a looking for something special for your lady and need some help, go see Lil...you will not be disappointed.

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Questions & Answers

Beckah S.

Beckah S.asked

I recently bought 2 bras at $79 each. The girl fitted me and insisted she'd told me the right cup size, despite them being 3 cup sizes higher than I'd ever used. Now, everytime i wear them, I'm annoyed because they're clearly way too big. I can fit over a fist and a half into the cup as well... So they're not supportive at all. Do I have any right to return these, over a month or so later?

No answers
Kylee M.

Kylee M.asked

I recently had a clean out and found 2 purchases I made 2yrs ago. Items have never been worn and still have the tags attatched. I do not have the receipt but I have my bank transactions that show the purchase. Am I able to get a refund if I take it into my local store?

1 answer
Sam.
Sam.

Unfortunately not.

Mpw

Mpwasked

What does the packaging look like when delivered to New Zealand?

No answers

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