Breville The Custom Loaf Pro BBM800 Questions & Answers (page 3 of 5)

I am wondering if you ever solved this problem. Our dispenser used to work and now it does not. We are not sure what to do.

The dispenser opens using an electric magnet. If you hold a magnet against the black disc on the side of the lid, it should spring open.

BM800 Same thing here. Paddle sticks, menu light out. Perhaps and easy fix would be to fix it yourself, as the cost of freight etc would be prohibitive. I am 250 KM's out of town and no local service agent...That sucks... Breville has suggested I take it to Melbourne. Its under warranty They should fix it for me locally....

Lid is removable.... Paddle needs cleaning right after use...Olive oil is OK to use

Hi, Just wondering if they ever got back to you on this? Cheers Ky

No Ky don't think they did :(

Have you consulted the manual? The only occasion where I have experienced your issues is when the unit was too hot, after having baked a loaf. I had to wait about 20 minutes for it to cool down.

I have had mine for a few months now and am making a loaf every day with no failures todate. If you are not sure you should return it as it will be under warranty and you are entitled to a replacement.

Yes, Kate. The seeds I put into my new machine dispensed but the dispenser would not close. I took it to the designated repair place and was told that the seeds stuck in the dispenser mechanism and not to use it for seeds but to add manually. Not fit for purpose.

Turn it off, wait 10 minutes and turn it back on, If it still does that, contact Breville customer support on Facebook messaging.

When you tried to bake bread, did you go through the standard steps? Select bread type, press knob etc?

Hi Bruce I don't use spelt flour (I know I should), sorry.

Have a look at Yummly, there's plenty of recipes

I make spelt bread a few times a week in my old Breville Ultimate Bakers Oven: 300g tap water, 30g veg oil, 500g white spelt flour, 2 tsp salt, 2 tsp bread improver (1 or 2 tsp, depends on brand), 1 small tsp sugar, 2 tsp yeast. Perfect. Good luck if you try it.

Contact Breville or cut your losses and buy a new one!

Go to your place of purchase they should be able to print you out a receipt.

Purchased at David jones and no they don't reprint receipts. Searched through bank statements found proof of purchased. Got it fixed and all good now :)

Chocolate bread?? wow! No- I don't make cakes in it, so I can't help.

At this point, no.

Yes, I used the GF program with the Biomed Cafe Protein RIch Bread and Focaccia Mix
about 4 times now and every time the loaves came up perfect! You just have to add water and oil to the mix, very easy, and in less
than 2 hours you have a beautiful loaf of bread, crunchy on the outside, soft and moist on the inside.

Sorry, cannot offer advice as mine is working a treat going 3-4 times a week 10 mths on. I would suggest calling the help desk for advice, sounds like a thermostat issue in the rise phase.

Thanks

Let the machine do all the hard kneading and rising. Then put dough in oven, but don't knead again, just lightly shape. You will be surprised at the crusts!

Both my red light (start/pause button) & cancel button remain on. Take your unit back. How frustrating, what happened to quality control.

I have just noticed my lights also turn off when the mixing sequence has finished. When I press the "light" button they all light up again. It is all very frustrating as the light failed within a week on my new machine.Hope this has helped.

It is a little noisy, but not so much now we have got used it doing its thing. I must admit sometimes I forget the sounds it makes until it does the beep thing and then get a bit of a fright. I have found it kind of like the dishwasher, noisy when you first get it, but after a while it is just background sounds.

It does get quite noisy but not that bad. We live in a double storey house and we still can have a good night sleep without hearing it from the 1st floor but definitely get the amazing aroma of freshly baked bread when it is in the baking stage. I have included a link that share a few recipes using the Breville BBM800 The Custom Loaf Pro https://www.youtube.com/playlist?list=PL4JmgYzOHuYnjn2zllwVXuexAI5_NzD0_ (Copy and Paste in new browser). Have a lovely day!

Hi Betty: My suggestion is that you try the CRUSTY loaf option, you cannot then change the crust colour options between light, medium or dark as the machine presets the options, you can only change the size of the loaf once you've chosen CRUSTY. In the various breads (Multigrain with Soy and Linseed, German Grain and Barossa Sourdough Rye (all Laucke premixes) which I've tried, by using CRUSTY as the selected option the results have been superb with a crunchy crust. With advice from Laucke, I've used at least 15-20% less water than the premix package indicates one should, apparently this is correct for the conditions
prevailing in my area. RA

Robina. Good Answer.

You can bake up to 1.25KG loaves in it. So i am not sure where Don has gotten his information from. I have a 1.25KG loaf in there baking right now....

Whoops, sorry about that, i just realized that you were talking about a different machine. So yes, Don is right.