After working fine for the last year or so, now the lights come on but it doesnt heat up, on any settIng, it just makes clicking noises. Not impressed at all having opted for what i expected to be a superior product. Think ill go back to the basic microwave cooker. Big fail Breville!

We've been using MultiChef for 10months and had used all features very happily. Unfortunately it stopped working, the light is still on but the heating plate is not working.
We still have the warranty but we did not have the receipt because it was a gift from a friend a

The rice to water ratio is definitely wrong, the rice was either hard or dried out (followed instructions). My advice is to experiment with water depending on how you like your rice I almost doubled the water.
Slow cooked meals and whole meats turn out tender, I use this function all the time just place in the cooker and leave for 4 hours - yum!

The rice cooker stop working after just over a year. The light still on like others people said.
It is cook well and quick when it is working. But for the cost. It is not worth it. I have not use it much and rarely used other function. Not sure if it works good or not. One year old rice cooker break is not reasonable.

We only used this probably few times in a month just to cook some rice then the heating plate stopped working, the light still working fine. Given the price, you'd expect a reasonable longevity. A much cheaper rice cooker would last longer. It's a pity that we've lost the receipt.

After buying 2 cheaper short lived rice cookers decided to invest in a more expensive fancier one. In the hope it would last more than a year... Well it was even more short lived than the cheaper ones, 5 months and as my kids have left home not even under intensive usage! Rice cookers should last, just like kettles do.
Utterly disappointed, more useless landfill.

I loved this product, used it approx once every two weeks to batch cook warm hearty meals. I only used the slow cook and rice functions, they worked perfectly for me. Some of the coating began to peel away but wasn't too bad. However at the 13th month (1 month out of warranty), suddenly it doesn't work. The buttons were lighting up like normal, but wold not get hot. My Uncle has had a similar issue with a different Breville product. Seems like the computer chip in some of their products are designed to break pretty quick after warranty despite seemingly no other issues with the product.

Everything was beautiful at beginning, I cooked rice, slow cooked beef soup, clean was easy too.
Sadly the coating of the inner pot started chipping away just after 12 months, warranty ended too.
It does not justify the price tag, nor the name of this brand either.
I'm not interested in any of Breville products now.

This is the second Breville Multi Chef I have purchased. I really love making risotto for my kids with this product, it's very easy to use but unfortunately my second Multi Chef has died just ONE MONTH out of warranty. A product like this should last more than 13 months. Very disappointed :(

I had the earlier model from this, the rice and risotto, and absoultely loved it so bought a Multi Chef for my sister for Christmas. She loved it too, so many great dishes you can cook and so easy to clean but sadly it is not working after 5 months. Very disappointing and I can't find the receipt to take it back for her.

I dont think a rice cooker of such great expense should stuff up after only 2 years. I accidentally cooked rice on the "slow cook" function and ever since, it wont cook rice. It moves to the "Keep warm" far too quickly. I thought it was possibly a software problem. but there is no hard reset for the device. Breville have offered me a new one at a reduced cost, though to have it stuff up in another 2 years, Im thinking... having a go at a cheaper slow cooker makes more sense.

Was in Love with my MultiChef, had used all features very happily. Then 2 weeks after purchase, lid slipped off counter on to the laminate floor in my kitchen and smashed in to hundreds of pieces. Have dropped many a lid before (from much cheaper appliances), and not once have I had one break. Surely this had to be a fault I thought. Contacted Breville, they said was not covered under warranty, but would happily send me a new one, if I parted with $32.00 :( Also said I would have to wait over a month for one to be available. Very unhappy customer, will not be purchasing any appliances from Breville again if that's how shoddy they are. What a waste of $109!

Had this machine two months and have cooked curry, soup, rice and risotto in it. They are some of the tastiest, easiest meals I have ever made. So easy to clean too. Don't know how it will be in a year or two but ATM I can't recommend highly enough.

We have used this almost every night for 2 years, we LOVE it! From steaming veggies, cooking rice, slow cooking with searing option and risottos. Its brilliant. I have recommended to by mum and she also has one which she uses all the time. If this product was to ever stop working, I would go straight out and buy another!

We really liked its functionalities as it could be used for slow cooking, risotto and rice. But just after 1 year of use it suddenly stopped working. The cooker gets power and all the indicators are lighting up, but not heating. Not worth for just 1 year of use.
Bought from Myer.