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Reviews

2.3

69 reviews
5
(8)
4
(8)
3
(10)
2
(14)
1
(29)
  • Build Quality
    2.3 (3)
  • Value for Money
    2.7 (3)
  • Ease of Use
    3.3 (3)
  • Cleaning & Maintenance
    3.3 (3)
  • Product is used
  • Noise Level
    3.0 (3)
  • Safety
    2.7 (3)
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Motor blew and now being charged to replace motor

published
  • Verified purchase

Used it three times, motor blew out. Not worth it!

published

Received it as a gift so didn't buy it out of need. Decided to use it for something, so I made protein bliss balls (literally, like 3 times) and then motor blew out. Sadly, the warranty period expired and it was too much admin to get a quote and have the motor repaired. Get a proper processor instead and save yourself the hassle.

Lynne

Lynne

  • 2 reviews
  • 1 like

Does what I need it to

published

I was concerned about this product due to mixed reviews but it does all the chopping, grating, slicing etc that I need it to. Having the beater & masher are really handy to. Its been 6 months of use & so far, so good. I did note the advice to make sure you have assembled the pieces properly and I think this has helped.



1 comment
Breville
BrevilleBreville

Hi Lynne - thanks for your comments. The Breville team

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Matteo M

Matteo MAdelaide

Not reccomended, don't buy it

published

Motor has stopped to work after 14 months, exactly 2 months after the warranty period ended .
I barely used it twice a month .



I called and emailed their customer service and best they can offer is a replacement part for 84.07$ .
Well reading other people reviews I undestand mine is not a rare case and this type of problems should be adressed by the manufacturer providing a solution because this is not tear and wear.

I am quite disappointed, product does the work well but without motor you can not do anything !

  • Verified purchase

Motor blow out twice in a year

published

Purchased this product 13 months ago. After 6 months the motor blew out processing a basic ingredient. This was replaced under warranty and six months later the same thing has happened!! Because the product is now just out of original purchase date warranty Breville will only allow us to buy another at a discounted price.. No thanks!!!!!! Not spending another penny on Breville ever again. This is actually the third machine we've had problems with. The first time they conned me into purchasing another product for a discount and free delivery. This is obviously a scam of theirs where the products keep failing and people keep spending. I will be telling everyone I know about how bad Breville products are.

jubillee1

jubillee1

  • 2 reviews
  • 3 likes

Stopped Working After 3rd Use

published

Loved the idea of this product but after only the third use it has died. Was mixing some mashed potato and it just stopped working and has not turned on since. Also a plastic piece that it inserts into it came off after first use. Sadly my mother-in-law gave it to me in August as a bday present and is currently in palliative care so I am not about to ask her for a receipt right now to return it. So disappointed.

5 comments
Breville
BrevilleBreville

Hi Jubilee1 - please contact our customer service centre for advice - 1300 139 798. Thanks, the Breville team

jubillee1
jubillee1
Breville
BrevilleBreville

Hi Jubilee1 - phone numbe for Vacuum World is 08 9721 8718. Thanks, the Breville team

Wen Cheng

Wen ChengNew South Wales, 2207

  • 10 reviews
  • 1 like

Good all rounder multi purpose appliance for prep work, but only great for the casual cook.

published

Excellent

published

I am really happy with this food processor, it does everything it says. I especially love how it minces meat and is really easy to clean. It mashes potatoes really well. It slices vegetables well, although the entry shoot is small you might have to cut the veggies in half. The grater works very well however the shoot can't grate the whole carrot or mozzarella cheese and parts of the food get stuck above the grater. The container holds 6 cups which is quiet a lot. For $150-200 (I got it for $130 on sale) it really is a great buy

Tash

TashMelbourne

  • 20 reviews

Died after hardly any use

published

I was super excited to buy this product but after using my All In One less than 10 times is has stopped working. I was blending chickpeas to make hummus, what should be a simple task for a processor. I follow the instructions not blending a heavy load, blending for under 30 seconds and resting for a minute and it still died on me. It's great in theory but a complete waste of money if it can't handle simple tasks. I have only ever used it for dips & pumpkin soup so there is no way I have overworked it.

Avoid this product.

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Nekita

NekitaMelbourne

Died just 1 month outside warranty

published

I thought this functioned quite well and was in fact recommending to friends and bought one for my sister. But then the little jerk died mid-job and one week later is still not starting. Time to get a KitchenAid, my nan had hers for 60 years!! Not this plastic mechanism cheap stuff. It's abhorrent that products are so disposable and aren't made to last. Poor workmanship from businesses such as Breville has accelerated my 27-year-old consumerism mindset. Gee thanks, Breville. Don't buy this product. It will not last.

AWESOME!!! Use it almost every day!!

published
Mary-Kate

Mary-KateInnaloo

No after service

published

Was working fine. But then the little plastic spindle broke. I call the replacement centre. a new one cost $7.60 + $10 postage... okay fine. But 20 days later still nothing. Called again and they are having delays will be around 3 more weeks. No thanks will just get another band! Can't buy it anywhere else! How painfull!

1 comment
Breville
BrevilleBreville

Blew up after first time use

published

This is the second time I have had to take this back to store. First time it came with a broken part. Now it doesn't start. Terrible product from a well known brand. I will not be purchasing this product again. I don't think I will purchase any Breville products again.

1 comment
Breville
Naomi S.Breville
Adefa

AdefaTamworth

Blew up TWICE

published

The first time that this machine blew up it was because the spinner in the lid to the food processor ceased. I took it back and got it replaced and then the motor blew up while i was processing oats.
Going to go back to get a refund to buy a different brand!
One benifit it was easy to change over instead of posting it away. But would prefer not to use this service twice.

grant s

grant smount maunganui

Im sorry I wasted my money on this very expensive item

published

I purchased this and while I initially found it useful especially when making the individual sticky date pudding (delicious by the way) detailed in the instruction booklet, the chopping bowl cracked not long into its use. The spindle does not always sit flush or easily seamlessly into the motor. Trying to get a replacement bowl has been fraught with difficulty. I was fobbed off by customer services and given a local number to contact. They never returned my call which was frustrating.

1 comment
Breville
Naomi S.Breville

Hi Grant, We are sorry you have had trouble with your All-in-one. We would like to look into the bowl issue further so if you could contact us at [email protected] that would be great. The Breville Team

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Dan

Dan

  • 2 reviews
  • 3 likes

Keep the receipt -Ideally AVOID this product even if it is offered to you free

published

AVOID - This is an absolutely terrible product and you should stay away from it. On the third occasion we have tried to use it the motor has power loss and intermittent power like it has loose cabling or something. After buying this to replace our old stick blender we are now burdened with having to take this piece of junk back to the store. We will be going for a full refund based on other users reviews below. Clearly this is a terrible terrible product. AVOID.

A disappointment!

published

I bought this because of the brand and its promise of a powerful motor. It made fantastic mayonnaise. Then I tries to chop carrots. Even made sure I didn't over run the motor. But after just a few seconds (literally) it stopped, smoked and then became very hot. The end. One hour this item was in my kitchen. Let's hope customer service is awesome.

1 comment
Breville
Naomi S.Breville

Hi B.Hampton, Is the product under 12 months old? Do you have your receipt? If so, simply take it back to the store you purchased for an exchange. Kind regards, The Breville Team

Very disappointed

published
ducati_girl

ducati_girlCentral Coast

  • 2 reviews
  • 2 likes

Great product for most things, but does have limitations

published

I was loving this product for the first few weeks I used it. Great for slicing and dicing, the potato masher is fantastic, and the stick blender works great. However, when I went to use the food processor to make a dough (like suggested in the recipes), the motor blew up and smoke came out. From what I have read, I am not the only person this has happened to. I returned by product and received a replacement, which I am more than happy with - but I definitely do not think this unit is capable of being used as a food processor for dough like mixtures. I will never use it for that purpose again.
The stick blender attachment works really well
Using the food processor for dough was too much for the motor.

3 comments
Breville
Naomi S.Breville
ducati_girl
ducati_girl

Yes, I was following the recipe exactly, I didn't increase the amount nor add anything and followed the method precisely. Hope this helps!

Breville
Naomi S.Breville
Todd

ToddPerth

Good for 3 weeks

published

Lasted 3 weeks (4 uses) and then stopped working with a bang. It overheated lots chopping things up previously, which didn't give me much confidence. The store said a few others have been returned with the same issue. I read the reviews here, but though most seemed positive. Be warned.
Small size, compact and multi use.
Blew up within 3 weeks

Page 3 of 4
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Questions & Answers

Sarah G

Sarah Gasked

Purchased one of these using rewards points - so no receipt as such. The bowl the has cracked at the base. How do I get a replacement?

2 answers
Immi1974uk
Immi1974uk

not the answer you want to hear but I have the exact same issue. Don't think you can buy the bowl separately... which sucks!

Sharon Y.
Sharon Y.

Happened to mine too. Just saw this replacement bowl. https://www.breville.com/au/en/parts-accessories/parts/sp0002833.html

Rose

Roseasked

Hi bought my brevile late 2016 it was working perfectly but after 9 months and a hanful of use the lid where the blade connects the plastic tips crumbled on both ends. I replaced them got new parts after the replacement used once same thing happened again and now its been sitting like that what can i do help?

No answers
Sue

Sueasked

How do I chop almonds and dates?

No answers

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