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2 questions from our users

Val E

Val Easked

BNE800BSS (Brushed Stainless Steel)

Why does my creatista keep telling me to attach steam tip. I have done all the maintenance required and the steam tip is firmly attached.



2 answers
Bob O.
Bob O.

Hi Val, Did you get this problem resolved? My machine is having the same issue.

Val E
Val E

My machine went to Nespresso for maintenance, but it was unable to be fixed and Nespresso sent me a new machine. How good was that!!

Jinal S.

Jinal S.asked

BNE800BSS (Brushed Stainless Steel)

My ring in the steam wand is damaged what should i do

4 answers
Maggie3029
Maggie3029

I’ve not had a problem with mine sorry. But my daughter did have some issue with her steam wand after she’d had it almost a year. Mind you, they use it constantly so it’s done well. But they rang Nespresso and they replaced the machine. Give Nespresso a call.



Frank Jockel
Frank Jockel

Or if it’s the little rubber ring inside the wand, then any plumbing/ hardware shop will replace it for under a $1.

Jinal S.
Jinal S.

Thank You for the advice will try that. I m from India lets see if i get it here

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