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6 questions from our users

Madison Lee

Madison Leeasked

Original BTS200 (2 Slice)

When are you going to fix this issue?



No answers
Felicity P.

Felicity P.asked

Original BTS200 / BTS400

Why is my brand new toastie maker not working after one use last night? I bought it yesterday, used it once last night, tonight both power and ready lights are on and its not heating :(

1 answer
Sam
Sam

Take it back before the warranty expires :)

Edit: this model has a known issue with food getting stuck to the inside so it might be worth getting a refund and buying a different model

SLJ

SLJasked

Original BTS200 / BTS400

why does Breville BTS100SIL Big One Sandwich Maker non stick surface peel off? The coating is said to be harmful This is the second Breville Sandwich Maker that has done this. Makes great sandwiches but as I have grandchildren I am loath to use the machine?



1 answer
SHAZ
SHAZ

I don't know about the BTS100SIL my product the BTS200SIL has not had a peeling of the non-stick coating, and I have had the sandwich maker since December 7, 2017. Looks like your product the BTS100SIL is faulty.

silvio.iannace.9

silvio.iannace.9asked

Original BTS400 (4 Slice)

Can you please advise me if there is a retailer holding the BTS400model in Adelaide as i have only been able to find the BTS200?

2 answers
Adam Knight
Adam Knight

Hi Silvio,

I'm not sure. I purchased mine at Myer so I would guess that they should have the model or at least be able to order one in for you? Failing that, try David Jones or The Good Guys.



Cheers
Adam

Breville
Sharon L.Breville

Hi Silvio
According to our distribution records - it appears that Betta and Harvey Norman stores stock this 4 slice jaffle maker
Cheers
The Breville Team

Burnie73

Burnie73asked

Original BTS200 (2 Slice)

Where can I purchase bread that fits??? 12.5 x 12.5.
Very disapointed

4 answers
Adam Knight
Adam Knight

Hi Burnie,

I agree that some mainstream bread doesn't fit. I have found that usually some sandwich loaves get compressed in transport or storage and you can't really stretch bread out.

I have found that if I buy the toast loaf that it generally fits as it doesn't get squashed as easily. However usually I just buy bread from my local baker. Also the Woolworths bread that they bake in store, usually around $2 a loaf, fits it really well.

Hope this helps.

Cheers
Adam

Burnie73
Burnie73

Many thanks Adam, I really didn't expect a reply! I will go have a look and hope to find something that fits. But I can't recall seeing bread this big 12 X 12 cm, that is a big loaf.
Cheers
Burnie

Burnie73
Burnie73

Now that I have found the correct bread size at Woolworths (home brand) thanks to Adam.
I am now very happy with the Breville Original BTS200, turns out beautiful toasties every time with only minor clean up. I start from cold, make sandwich close the press and turn on when I am ready...usually by the time I have made my coffee those yummy hot golden toasties are ready my favourite being cheese & bacon.
Well done Breville priced at $38 @ BW its a bargain.
Burnie

china

chinaasked

Original BTS200 / BTS400

Can the breville jaffle 400 be used in china 220 voltage?

1 answer
Burnt-Twice
Burnt-Twice

Yes. It will work at 220-240V

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