Sounds like Lyn below used the wrong attachment and/or the wrong speed for whipped cream. I haven't had a problem with it at all when using it for whipped cream, cake mixes or thick doughs. It works as it should. Big thumbs up.

Bought this machine from Good Guys Joondalup 8/10/2018. Didn't use til 13/10/18. Mixed a light batter. Left for 1 hour. Turned it on to make butter icing and wouldn't turn on. Very frustrating. Very hard ti make contact with Breville, no easy Australian phone number from W.A. Eventually had reply from Breville via email, to be told to return it to place of purchase. They have to test it, meanwhile I'm without a mixer. Wish I'd read reviews before i purchased.

Does a pretty good job at Pizza bases, cakes extra but big problem is the no splash guard. Breville don't make one to fit it and have nothing that will fit it. Making bread crumbs or biscuit crumbs, whipping cream or a cake is out of the question as the mixer jumps all over the bench and food spills settle on the wall, tiles,and floor. I Like to cook not clean

I've used it to mix up a few cakes. I love using it to make Sponge Cakes using the Whisk Attachment.

It comes with a whole bunch of attachments to cover dough, general mixing, whisking. For the price it's a quality mixer that is better than more expensive brands.

The bowl being glass is very handy as you can see all the ingredients being mixed.

I have made pavlova, cakes and biscuits all mixed to perfection and in half the time it took me using a hand mixer. I am happy with glass bowl as you can see at a glance when to stop. The attachments are great I haven't used the dough hook yet. It operates with minimal noise.

This mixer is everything you need for at-home baking. It's simple functionality and range of speeds is perfect for any kind of baking and mixing that you might need to do. The three attachments (dough hook, whisk and scraper) are all great and produce excellent results. Since purchasing this mixer in December, I have used it at least once a week. It is sturdy without being overly heavy, the attachments and the glass bowl are of a very good quality, and wash well (hand wash). This is an excellent product!

Compact and lighter than my previous Sunbeam. Was hesitant with the glass bowl as I have only had stainless steel however its fine I am a little more aware when washing up not to knock it about too much. The Scraper attachment was a bit tight initially but its fine now and mixes really well. The whisk does a beautiful job of egg whites and cream. The dough hook has not had any use so far. I got mine at Good Guys $260. So shop around.