[details removed]
Worst service ever. Waste of time. My first experience of very bad service in Australia in last 10 years! Third time I had very bad experience with this company today. Booked a time for every 10K free tire rotation and minor puncture repair. When I came I have been told they have to book me on tomorrow for minor fix. Had to wait for about an hour and eventually manager refused to do free tire rotation saying that he had checked tires (which are 24000km) and it is just waste of time for him to rotate them... but they found a ...Read more

I booked in to get my tyres and brakes done, figured it shouldn’t be more than say 3 - 4 hours. After waiting around home for 6 hours and keeping an eye on the time as I had to catch the bus back to the centre. I finally called and asked what was going on, I was told there was a delay in parts and it should be ready by 5pm. Ok I thought... things happen aslong as it’s done... I get a phone call at 445, oh sorry the parts are the wrong ones... 15 minutes before I’m meant to pick my car up.

I get it, things happen, but if someone had just ca...Read more

Hi
Discovered a rear flat tyre on my Mondeo on the Labour Day Public Holiday....bad timing as I had to travel the next day (13/03/18) to the La Trobe Valley (two hour drive) from Cowes for two days of business.

Drove to Cowes Bridgestone on my "space saver" tyre at 07:45am on the Tuesday morning and explained my predicament to the owner, Trevor.

Well, Trevor went all out to get me back on the road quickly and safely for sure. Was back on the road in about twelve minutes flat! Trevor was a lifesaver and could not do enough to assist me.

Full credit to Bridgestone, Cowes and kudos to Trevor for his outstanding, exceptional service.

Will be highly recommended from myself, that's for sure! ...Read more

I have replaced my Toyota Camry car tyres three months ago, I have requested an alignment with the service. After tyre replacement and alignment the car was heavily toing to the left. I went back to Bridgestone Cleveland twice to have it fixed. Unfortunately they did not fix it even after the third alignment attempt. The team was arguing that this is normal for Toyota Camry! knowing that before the tyre change and alignment it was going absolutely straight. Three month later, I have the car serviced at Toyota dealer in Cleveland and told them t...Read more

Had replaced all four of my Honda Accord tyres with Bridgestone Serenity Plus. I bought on the basis that the tyres were premium quality. Unfortunately, it feels worse than cheap tyres.
Firstly, the handling is absolutely pathetic. When you ride the steering is harder. My previous 10 year old tyres ( I am not naming them but they were definitely not Bridgestone) had better steering feel.
Secondly, there is this constant, nagging bumpy feel that is so irritating that it puts you off driving.
Thirdly, the rolling resistance is so much that if ...Read more

I recently had a minor accident that required the replacement of the rim and a new tyre. The crash repair company sent the vehicle to the Bridgestone Select store in Garbut Townsville. When the vehicle was returned the spare tyre had a large chunk missing from the bead near the edge of the rim. When I noticed this the crash repairer called the store, which also trades as Mikes Tyres, and I was then asked to take the damaged tyre to show the manager which I did. Incredibly he was unbelievable dismissive and to a point rude. He suggested I view t...Read more

My husband put his Msport BMW in for new tyres and when he went to pick up the front spoiler had popped off when test driven. The manager tried to challenge my husband when he asked where it was, by advising that there was no spoiler on the car. This was disappointing that my husband had to argue the point and justify that there definitely was a spoiler prior to handing over the car for service. It was discovered by the apprentice that it had popped off out near the road/driveway of the shop. It was damaged so the company repaired/replaced the ...Read more

The best offer for tyres I have ever known. Bob Jane T-marts Life Long Tyre plan has just had its first rotate of tyresin the almost two years since I bought this great deal of-- BUY -3- GET 1 FREE yes FREE. The overall maintenance of my Ford Fiesta BRIDGESTONE TYRES is for myself with some limitations in changing tyres a tremendous bonus on top of the deal BUY 3 and GET 1 FREE. Enjoys the well natured, pleasant staff at BOB JANE T-MARTS in Wagga Wagga who regularly keep an eye on my tyre performance. I need do not a thing other than arrive tak...Read more