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Reviews

3.0

76 reviews
5
(29)
4
(9)
3
(3)
2
(5)
1
(30)
  • Product Quality
    4.4 (25)
  • Return Claim MadeYes (1) · No (24)
  • Customer Service
    4.1 (23)
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Mike Z

Mike ZMelbourne

  • 8 reviews
  • Verified customer

Excellent, Second Set 1855R ER370 83H tyres

published

sorry and thanks

published

After I ripped the sidewalls out of 2 x 365/60 22.5tyres on a Sunday morning and I'm stuck in a lousy working position it would have been understandable if the guy called out wasn't pleasant efficient and helpful.tyres changed bit of a chuckle and then I get a discount.

Crocodile

CrocodileLawson

  • 2 reviews
  • 3 likes

Do not go there for car inspection! Total conflict of interest

published
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Zues Lives on!

Zues Lives on!Western Australia, 6060

  • 15 reviews
  • Verified customer

Great for supplying tyres, not so good on wheel alignments!

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Wayne

Wayne

  • 2 reviews

Unprofessional.

published

Booked a month in advanced, called a day before fo confirm my tyres were there was assured they were delivered rocked up and surprise surprise no tyres. Blatantly lied to my face. Disgusting customer service. It just makes one wonder how many other times they lie to customers. I have been a customer with Bridgestone for over twenty years and this is the reward one received for being a loyal customer. I will never spend money with your company again and now go out of my way to urge others not to also. Pathetic Bridgestone.

Paden

PadenBunbury WA

  • 9 reviews
  • Verified customer

Customer Service is the worst

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Bill Hutcheson

Bill HutchesonCairns

  • 8 reviews
  • 3 likes

Over charged and damaged stud threads and nuts

published

I had a blow out on the way south from Cairns and trusted the good name of Bridgestone to put on 4 new tyres on a Toyota Hiace Van in Charters Towers Brudgestone Service Centre. The tyres cost $220 more than if I had bought the same tyres at Maxis and to top it all off one of the threads on the wheel stud and its nut was damaged in the tyre change process which they refused to fix even when I complained to Bridgestone Product Complaints. I would never recommend them. You could like me get ripped off. Buyer beware is their attitude.

Ozzie Consumer

Ozzie ConsumerTamban

  • 3 reviews
  • 13 likes

Don't Trust Bridgestone If You Value Your Safety And Your Fuel

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Hixy

HixyNoosa

  • 2 reviews
  • 4 likes

$200 for a radiator hose!

published

After bridgestone orange (nsw) changed my thermostat, I started leaking coolant. So I took it back, and was told that the bottom radiator hose needed changing. They had the car for 90 minutes, and when it was ready, I was charged $200! When I complained I was told that they'd kept the price down for me! I wrote 2 emails to the head office, still haven't received a reply.

1 comment
Hixy
Hixy

Gosh Hixy, that sounds very expensive, I'll grant you.

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yamatku

yamatku

  • 3 reviews

Good

published
lisha_gal

lisha_galSouth East Queensland, QLD

  • 122 reviews

Do not reccommend

published

My vehicle was serviced today at Bridgestone Enoggera. I found the gentleman who booked me in to be rude. Communication was not the best, i didnt get a call when my car was ready. I recieved a call to say i had a couple of things to fix, the cost and the repairs were said so fast to me i asked him to repeat himseld and he seems annoyed. Pricing is expensive. Will be changing mechanics starting Now!
Clean, some of the other workers are nice.
Rude service, too expensive

simm_mee

simm_meevic, 3020

  • 256 reviews
  • 42 likes

OK

published
twink118

twink118Metropolitan Adelaide, SA

  • 240 reviews

Bad

published

Overall i think there are much better places to get your tyres from instead of bridge stone. i wouldn't recommends them.
They have a wide range of tyres available and they have many locations all over Australia.
i personally found then extremely over priced i was quoted nearly double then what i paid at bob Jane t marts for exactly the same thing. The service is very lacking you are treated more like a number then a person, staff are rude and its just a money making business no customer service or aftercare provided. I also found that they didn't really move on price that much either.

Excellent

published

Bridgestone Tyres are great. Service, responsiveness, flexibility and knowledge displayed by Joe at Salisbury outlet was fantastic. Explained wheel rotation requirements and rationale behind it extremely well. Highly recommend.
Price & mileage.

lil_lazza

lil_lazza

  • 374 reviews
  • 34 likes

OK

published

The men/ women at bridgestone are all very helpful and were a great help when they helped me with a flat tyre for free
bridgestone helped me change my tyre in their workshop and charged me nothing. They were fabulous, they didnt try and sell me anything also. The men were very nice and helpful

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Terrible

published

Went in to get a simple tyre puncture repaired and found that after a month the tyre was still leaking air out of the repair puncture but was a slow leak. Then when I went back to the shop they told me that the pucture was fine and refused to repair the tyre. Bridgestone tyre may be ok but the shops are a joke!

Poor workmanship & unprofessional service

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Questions & Answers

David S.

David S.asked

Should my tyres be noisy after 50,000klms they are serenity tyres

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