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Mike ZMelbourne
- 8 reviews
- Verified customer
Excellent, Second Set 1855R ER370 83H tyres
This is my Second Set of the tyres having completed 115000 Km (so far in March 2017) in 8 years coming up this October 2017 (HONDA Jazz 2009 Automatic).
I used Kmart Tyre & Service Centre in Chadstone Melbourne Victoria Australia for my first replacement of 4 tyres (4 mechanics tried to find a rattle after I took delivery of my car)!.
I heard a rattle and I returned my car for inspection and four mechanics could not locate where the rattle was coming from.
On my 4th return a mechanic found the rattle was a loose fitted lead balance weight. ...Read more
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sorry and thanks
After I ripped the sidewalls out of 2 x 365/60 22.5tyres on a Sunday morning and I'm stuck in a lousy working position it would have been understandable if the guy called out wasn't pleasant efficient and helpful.tyres changed bit of a chuckle and then I get a discount.
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CrocodileLawson
- 2 reviews
- 3 likes
Do not go there for car inspection! Total conflict of interest
I took my vehicle for a rego inspection on 4/1/2017 at Bridgestone Select Tyres-Belconnen (31 Cohen Street). They faulted me on 2 front tyres. Said I needed new tyres. Then failed my car. Then charged me $67. I paid them $67 for a "fail" inspection ! The weirdest thing is that they said if I bought the new tyres from them, they would not charge me again for giving my car the "Pass" status, but if I should decide to buy new tyres from another shop, they would charge me an extra $18 before they could give my car the Pass ! And guess what, their ...Read more
tyres are the most expensive ! Therefore I have got no choice but to have the tyres changed at another work-shop, and to bring the car back for them to pass it & to pay them the extra $18 just for their effort to bend down and see my new car tyres ! I am amazed why the RTA would allow these work shops, which are selling car components, to provide car inspection. It's a total conflict of interest. Of course they would try to fail you, so that you have to buy their products before you can get a Pass. If you don't buy their car products, you will get charged again ! What a business model ! I would raise this issue to the RTA & the ACCC. WE cannot just allow these rip-offs to happen.Similar opinion? Write a review on ieatwords.com.au!
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Zues Lives on!Western Australia, 6060
- 15 reviews
- Verified customer
Great for supplying tyres, not so good on wheel alignments!
Made the mistake of having my vehicle which I've own for 13 years, get a 4wd wheel alignment with this mob. I've had wheel alignments done before on the vehicle when in Queensland, but these guys take the cake. I don't think having a rear passenger tyre getting chopped out in less the 12 000 kilometer a satisfactory outcome for a paid service. Only to be told when going there to get a replacement tyre that the camber was out of whack and unadjustable. When I explain to him that his mob did the alignment, he back tracked. Needless to say I went ...Read more
else where to get a replacement tyre and had the alignment redone, was informed that the camber was adjustable, and that it was way out of adjustment. If you want to just buy tyres from these guy all good, but I would not be wasting my money on having them do a alignment, as you are not only wasting your money on the service, but also for the tyre replacement.
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Wayne
- 2 reviews
Unprofessional.
Booked a month in advanced, called a day before fo confirm my tyres were there was assured they were delivered rocked up and surprise surprise no tyres. Blatantly lied to my face. Disgusting customer service. It just makes one wonder how many other times they lie to customers. I have been a customer with Bridgestone for over twenty years and this is the reward one received for being a loyal customer. I will never spend money with your company again and now go out of my way to urge others not to also. Pathetic Bridgestone.
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PadenBunbury WA
- 9 reviews
- Verified customer
Customer Service is the worst
I had tyres rotated and a wheel alignment performed.
I hadn't noticed until I was filing the invoice that I had been overcharged.
So I rang and said look I understand its just a push of the wrong button but I have been overcharged.
The "manager" laughs at me and tells me I'm trying it on. Then proceeds to tell me what a good bloke he is for not charging me for a tyre flip. I say what is that, and he explains it's when the tyre is rotated on the rim.
I say you'd better not be charging people for work that they didn't ask for and you didn't ...Read more
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Bill HutchesonCairns
- 8 reviews
- 3 likes
Over charged and damaged stud threads and nuts
I had a blow out on the way south from Cairns and trusted the good name of Bridgestone to put on 4 new tyres on a Toyota Hiace Van in Charters Towers Brudgestone Service Centre. The tyres cost $220 more than if I had bought the same tyres at Maxis and to top it all off one of the threads on the wheel stud and its nut was damaged in the tyre change process which they refused to fix even when I complained to Bridgestone Product Complaints. I would never recommend them. You could like me get ripped off. Buyer beware is their attitude.
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Ozzie ConsumerTamban
- 3 reviews
- 13 likes
Don't Trust Bridgestone If You Value Your Safety And Your Fuel
My mechanic suggested that I should get a wheel alignment so I booked in with Bridgestone at Tamworth and was told that it would take 30 minutes to carry out the wheel alignment. After 15 minutes I was still in the waiting room looking at my car that was sitting in the carpark and I didn't think anything about it at the time. Soon after that they did take the car into the workshop and a short time later brought it back and said it was finished. I paid and left and noticed that the car was pulling to the centre of the road as I drove along. It w...Read more
as then that I noticed that the kilometres remaining on the dash showed only 130km left and before I went to bridgestone the car had over 300km remaining, I do keep an eye on fuel consumption so I noticed that easily. I was so disgusted that I went somewhere else and had another wheel alignment done, the new place I went to did it perfectly and they were astounded how out of alignment the front wheels were. Obviously the staff at bridgestone had been greedy and spent most of their time siphoning my fuel instead of carrying out a proper wheel alignment. There was no way I was going back to the incompetent thieves at bridgestone to complain or to have them try to fix it and botch another wheel alignment and steal more fuel from me. I suggest you do the same and avoid bridgestone as they clearly have no standards or ethics.Similar opinion? Write a review on ieatwords.com.au!
HixyNoosa
- 2 reviews
- 4 likes
$200 for a radiator hose!
After bridgestone orange (nsw) changed my thermostat, I started leaking coolant. So I took it back, and was told that the bottom radiator hose needed changing. They had the car for 90 minutes, and when it was ready, I was charged $200! When I complained I was told that they'd kept the price down for me! I wrote 2 emails to the head office, still haven't received a reply.
1 comment
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yamatku
- 3 reviews
Good
Good advice and tyre experiences shared from the stuff.
No discrimination and hassale.
Even I didn't purchase any items)
I made a quote from Mt Gravatt Bridgestone (face to face), The staff are nice friendly and made $5 per tyre cheaper than other tyre store.
Good advice and tyre experiences shared.
No discrimination and hassale. ...Read more
(I didn't purchase any items) May hard hard to found the store location, because it not very noticeable.Similar opinion? Write a review on ieatwords.com.au!
lisha_galSouth East Queensland, QLD
- 122 reviews
Do not reccommend
My vehicle was serviced today at Bridgestone Enoggera. I found the gentleman who booked me in to be rude. Communication was not the best, i didnt get a call when my car was ready. I recieved a call to say i had a couple of things to fix, the cost and the repairs were said so fast to me i asked him to repeat himseld and he seems annoyed. Pricing is expensive. Will be changing mechanics starting Now!
Clean, some of the other workers are nice.
Rude service, too expensive
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simm_meevic, 3020
- 256 reviews
- 42 likes
OK
a great helpful trye shop that has a large variety of tyres. friendly staff provide optimal service, however the tyre price has a little less to be desired and let the store down
our local bridgestone store i found to be helpful and friendly staff. although i had no idea what tyre i as looking for they assisted and didnt make me feel like i had no idea, tolerant of small children whilst tyre information being sort. our local store has a great wating area with coffee and tea facilities at no charge. a great variety of tyres and pricing although ...Read more
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twink118Metropolitan Adelaide, SA
- 240 reviews
Bad
Overall i think there are much better places to get your tyres from instead of bridge stone. i wouldn't recommends them.
They have a wide range of tyres available and they have many locations all over Australia.
i personally found then extremely over priced i was quoted nearly double then what i paid at bob Jane t marts for exactly the same thing. The service is very lacking you are treated more like a number then a person, staff are rude and its just a money making business no customer service or aftercare provided. I also found that they didn't really move on price that much either.
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Excellent
Bridgestone Tyres are great. Service, responsiveness, flexibility and knowledge displayed by Joe at Salisbury outlet was fantastic. Explained wheel rotation requirements and rationale behind it extremely well. Highly recommend.
Price & mileage.
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lil_lazza
- 374 reviews
- 34 likes
OK
The men/ women at bridgestone are all very helpful and were a great help when they helped me with a flat tyre for free
bridgestone helped me change my tyre in their workshop and charged me nothing. They were fabulous, they didnt try and sell me anything also. The men were very nice and helpful
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Terrible
Went in to get a simple tyre puncture repaired and found that after a month the tyre was still leaking air out of the repair puncture but was a slow leak. Then when I went back to the shop they told me that the pucture was fine and refused to repair the tyre. Bridgestone tyre may be ok but the shops are a joke!
Poor workmanship & unprofessional service
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Questions & Answers
David S.asked
Should my tyres be noisy after 50,000klms they are serenity tyres
No answers
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Hixy
Gosh Hixy, that sounds very expensive, I'll grant you.