These are junk
I have purchased two of these.
I bought the second one as I thought that maybe I was doing something wrong and that is why the first one broke. No, they are just junk.
In both Filters, after around a months use, it will begin to leak slightly. Take note, as at a random time, the whole thing will explode off the tap and spray water all through your kitchen.
Aside from this massive defect in the product, it did filter water very well, however for $60+ I expected it to go the distance for a bit longer.
My advice would be to look at other solution...s for water filtration, particularly if you have decent water pressure at home as I think that is what is the cause of its undoing. I have now bought a benchtop filter and will never bother with anything Brita again - overpriced and poorly designed
Better tasting than spring water!
I’m surprised by the one star reviews on the Brita on tap filter - they seem to be complaining about the unit leaking.
The instructions specifically state “DO NOT USE TOOLS TO TIGHTEN the plastic screw joiner to the Fawcett” - It is meant for hand tightening ONLY!
I wonder how many of these 1 star reviewers had actually read and obeyed these instructions?
I find the filter works great and our Adelaide tap water now tastes better and softer than the 10 litre spring water containers that we were buying and carting home at a cost of some $500 a year.
Easy to install and no need for messy under sink plumbing and the unit is portable (if you’re a renter or on holidays, etc.,).
Cost effective and effective.
I've had the unit for about a year now, and been through a couple of filter changes. I brought this as the Brita jug didn't cut it for taste in the new area we moved to. I'm always shocked at the colour of the filter when I change it. The new one is white as can be, the old is brown. This is just from Melbourne city tap water. It makes you wonder what it's filtering out.
Compared to the old model, the filters use far less plastic which is good to see. Filters replacements aren't too expensive, about $54 for a twin pack from Bunnings from memor...y, and they last 3 months. The taste of the dispensed water is great, not a hint of chlorine or unpleasant taste. It also has a water saving aerator for the unfiltered water. I'm still renting at the moment, so this filter is perfect. You can just remove it from the tap and take it with you. I was sceptical with the quality judging from other reviews on here, but time will tell. The only thing I wish for is that in came in black to match my tap ware.
Useless Product - Please don't buy... waste of money
I bought Brita WD3030 under sink water filter, the time we bought we had lots of issues and its still continuing till today. Useless customer service they don't reply to your emails or calls. Just because of brand unknowingly I bought this product. I would suggest Please don't buy this product. you will get product in the market with less cost and some 10 years warranty with good customer service.
The reviewer stated that an incentive was offered for this review
German quality? German design? Rubbish!
Concept is great, implementation is not. The main problem is that after a couple of months, the plastic swivel part on the tap connector wears and is no longer held in place by the compression clip. It just starts spurting water (as complained about in other reviews) and eventually just falls off.
Brita have no spare parts (on their web site).
Easy to operate, water tasts good and cost effective.
Brita on tap I have used them for years from the old complex to operate to the most current model. The most current model is really easy to install no need any tradies and the filter is soOOO easy to replace. You can easily buy the products from the chemists/supermarket ..etc. Very economic to operate. Quality of the water is good I prefer them over the water that sold from the shops. One note to remember though when changing the filter turn right on the cap and turn towards the left at the bottom of the housing. Hard to remember these instruc...tions need to check the menual each and every time. The replacement filter's package instructions are not quite clear on what to do, also it does not mention the battery model and how long you need to let the water go before it is good to use. Could not seemed to find the Ytube about the replacement filter of the latest Brita on tap model . Just change my filter now it is ready to EnJoy！
Purchased in January 2020.
WD3020 - Worse service
WD3020 - worked ok initially. Now started spraying water everywhere. Numerous exchange of email not did not go anywhere. Now the product is no longer manufactured. Lesley from customer service wants me to sell another products rather then replace. Would never recommend Brita to anyone.
Purchased in July 2015.
WD3020. Brita 3 way tap system
WD3020. Concept good. Worked fine for 4 years. Then pipe began to leak and corrode at the first bend. Chrome is peeling. Rang and was told that it was reasonable for corrosion of the chrome pipe after four years. She seemed to think that a 20 year life was totally unreasonable. The metal pipe and chrome work are clearly of very poor quality. I thought that by paying more I would get something that would last. Wrong!
Useless product, no help from customer service
Any new assembly will start leaking water at the top after a few weeks because the small plastic connector breaks off. This often happens even before the filter needs replacement. BRITA Customer service dismisses complaints by stating the system is unsuitable for your household so you are stuck with a useless system.
- Verified purchase
Disappointing decrease in quality.
We've used a Brita on tap system for many years, for years at a time and we really like the water quality. However, we've had to return units 3 times in the last year, the last one only lasted 3 weeks. Same problem, terrible leaking from the tap attachment despite us restricting the volume of water flow. Very disappointing how bad the quality has become. Now researching alternate products for the first time in over 15 years.
Biggest waste of money ever!!!
Was really happy with this water filter for about 2 months then noticed it started to leak water from a few different places which very quickly turned into spraying water absolutely everywhere over my kitchen, it was completely unusable for the filtered side and the normal sink. I tried to botch it up by wrapping plastic wrap around where the water was spraying to direct it downwards but didn’t matter because it’s so cheaply made the plastic part that attaches to the tap ended up snapping off
Neighbors were pulling dirt coloured water from their kitchen, we were drinking great tasting water. Will have to buy a few fittings to alleviate the height problem of getting under the tap. Otherwise, thanks brita,unreal product. I recommend this tap add on in all households for a ease of mind and to promote the disuse of bottled water.
Had the under sink 3 in one system installed with new kitchen. From day one the whole thing seem loose and unstable but installer said it was as tight as it can go but still wobbled around. After only 6 months water started leaking from the filtered water outlet,rang Brita they made me jump through so many hoops, after sending numerous pictures to prove it had been installed correctly and that the pressure value was attached and the water was dripping they sent a new system and then a plumber arrived to install it. He messed around under the si...nk for over an hour before informing my husband that he’d have to remove the sink to get the mixer off. My husband who is a motor mechanic by trade took one look handed him a screw driver and a pair of multi grips and instructed him on how to undo the large screw. It’s been less than a year and now this mixer is faulty also, water pours out from both outlets at the same time. Even though this product is still under warranty it’s going in the bin where it belongs complete rubbish.
DISAPPOINTED - WASTE OF MONEY
I bought this from Bunnings and within 4 months of using it, the connection would leak and spit everywhere when I could run water through it. I called up the manufacturer and they said that due to physical damage its not covered!
So furious, its now in the bin. I hope they discontinue this product and save people the headache of buying it
Garbage- no parts
No Bunnings, plumbing or gas fitter can have any adapters for this. It won’t fit any taps.
Don’t risk it.
That’s why every Bunnings has opened boxes of it. The thread is Sone unusual type that won’t fit modern taps w what they give you. Not a good idea! Argh
Really disappointed BRITA. Same problem as everyone else. Fitting connectors weak and cracked after a few months.
Stop being cheap and make fittings out of metal. This would definitely help with such a terrible product. Wish i had read reviews first, won't be purchasing BRITA products again. Also make sure friends won't either.
Serious design fault
I only used it for about three months and water starts to leak/shoot out from the gap where the flicking handle is. Totally waste of money. The unit itself also becomes very heavy as water gets into the filter and weighing the entire tap down. I would not recommend this product.
Do Not Waste your money
Bought the brita 3 in 1 mixer tap last year and it has gone wrong 3 times, water pours out of filter system while running normal water. They have fixed it twice but now happened a third time. Not worth the $360 paid.I suggest there is a fault with this item.
Stiff SANO tap
The tap became stiff fairly quickly. Over the many months I had Brita "engineers" back and forth and replacement taps. I have become fed up with the lousy product which eventually damaged the hole in the worktop through over tightening. Poor product - poor service. I have asked for my money back but so far without success. Personally I doubt there is a good reason for water filters.
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Questions & Answers
I have a Brita 3020 system with a separate filtered water outlet, and a second larger outlet for hot/cold water.
The problem is that the normal hot/cold water is seeping into the filtered water system and leaking out of BOTH outlets. Is this easily fixed? I have taken the cap off the filtered water outlet, looked at the small 'O' ring and all appears OK. Hose at the top end seems sound, and the water looks like it is seeping into the area surrounding the plastic tube linked to the filter, and forcing its way out. Perhaps the O ring IS damaged and I can's see it? Or perhaps the normal unfiltered water is getting into the filtration system elsewhere. Is there an easy way to dismantle the system from above the sink to get at the workings of the tap, or do you have to get at it from below - perhaps there is a loose hose where the hoses are screwed into system. Anyone else had this problem and manage to fix it painlessly? Thanks, John
How do you stop it leaking at the swivel joint?
I couldn't unfortunately, so I returned it to Brita. They told me you mustn't have the water running very fast or it will happen again. They replaced it with a new one, which eventually ( after a very short time ) did the same thing. I gave up and bought a Brita water filter jug. I wish they would bring back the old style tap filter. Never had a problem with that - it was terrific - had it for nearly 10 years. Only reason I got the new design one was because I couldn't get the old replacement filters.
New filter just installed but the green light won't come on..Just a red light.Should we get a different or new filterWhat causes this?
Have you tried removing the filter then installing it again? Make sure it clicks in place. If that doesn't work, get in touch with Brita and see what they suggest. Good luck.
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