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Reviews

3.2

25 reviews
5
(12)
4
(2)
3
(0)
2
(0)
1
(11)
  • Value for Money
    2.9 (18)
  • Customer Service
    2.9 (18)
  • Timeliness
    3.0 (14)
  • Job Satisfaction
    2.7 (13)
  • Transparency
    2.9 (17)
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Reviewer Photos & Videos

Ocean86

Ocean86Richmond-Tweed, NSW

Great service and excellent gold coverage

published

Easy to submit application, online car inspection was great and very affordable full comprehensive coverage. Excellent customer service & reliable coverage. It was Easy to set up my new policy and direct debit from my bank account monthly all online.



Customer Service
Transparency
Value for Money
Timeliness
Job Satisfaction
Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeNo
Car ModelVolkswagen Golf 7 (Hatchback) 92TSI Comfortline
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sarah

sarahGreater Melbourne (Metropolitan), VIC

  • 13 reviews

Best value and high cover level

published

I shop around for car insurance and find Budget is always the best value, lowest price but with a high level of cover options such as agreed value and choice of repairer. Not many, if any, insurers beat them on premium for a Gold Comprehensive Level of cover.
Very easy and simple to apply on line and set up and also to understand. We've had to call them on several occasions and always find the service centre friendly and very helpful with short waiting times.

Customer Service
Transparency
Value for Money
Insurance TypeComprehensive
Plan covers drivers under 25Yes
Claim MadeNo
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Pete

Pete

  • 2 reviews

Easy and competitive price

published

New customer, read all the reviews and checked the canstar ratings, very happy with the price and ease of online purchase. Gold comprehensive car insurance is great value compared to my previous insurance company



Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeNo
Car ModelHolden Commodore VE
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Mushahid A

Mushahid AVictoria

Worst Decision Ever to Insure with Budget Direct

published
Customer Service
Value for Money
Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeYes
Claim Resolution Time2-4 weeks
Claim DateJanuary 2022
Claim ApprovedNo
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Very good value

published

Compared exceptionally well other insurer's policies. Good to see that the other policies were not able to compete with the value and quality of this product. Thanks again for the help

Insurance claim madeNo
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