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38 questions from our users

GR.

GR.asked

can I scan a document on my cannon MG3560 printer / scanner to a pdf on my computer



1 answer
Dodzee
Dodzee

yes you can, if not then get a software that can like NAPS2

bobsie

bobsieasked

how old is this printer

No answers
bobsie

bobsieasked

what year was it first sold

1 answer
Dodzee
Dodzee

don't know sorry



marcia l.

marcia l.asked

Hi, I was wanting to buy a Canon Pixma MG3060W from Aldi. What kind of cartridge does it use, how many prints and how much is the replacement?

2 answers
Dodzee
Dodzee

Hi Marcia
besides the Canon cartridges, you can find at the dollar stores inks to match the Canon one

marcia l.
marcia l.

Thanks. I would prefer to use Canon ones. Just wondering what type they use so I can look into it before I purchase. Do you know if this is the smallest wireless printer copier Canon has?

Heather

Heatherasked

Hi
How do I clear the memory of my Canon MG3060.
It has not printed since I asked it to print 3 pages from a 500 page document.
Thanks
Heather



2 answers
Dodzee
Dodzee

you need to reset it look in the catalogue/ user manual for the place of reset button and do as instructed

Heather
Heather

Thank you. I'll give it a try.

ZACH

ZACHasked

all my ink lights stay on unable to print

1 answer
Benjamin M
Benjamin M

Try holding down the black or colour button for around 10 seconds and this may help. Also check if your ink is empty. Alternatively, Google the manual. Hope this helps

Carole Y.

Carole Y.asked

The printer has stopped printing and the "alert" sign is constantly flashing. Now what do I do?

No answers
Nita D.

Nita D.asked

open back of printer to clear jammed paper

No answers
Gill M.

Gill M.asked

does the canon 3560 scan negatives

No answers
Gill M.

Gill M.asked

Can i scan negatives?

No answers
john

johnasked

the c light keeps flashing and print queue says printer not responding via usb connect...help?

No answers
Alun Davies

Alun Daviesasked

Hi I am reinstalling the printer mg3560 from a computer reinstall and now I can no longer get the printer to find the usb connection was working in the past but not know win 10 pro have put a new cable on and gone through all the steps in uninstall then reinstall any help would be great
Thanks
Alun

No answers
Scott C

Scott Casked

Canon MG3560 printer is online, but printer status is "out of paper", but is has paper and we can print from other computers. How do I change the printer status on home computer?

2 answers
Ashoka
Ashoka

May be No-paper PC may be older pc, and Same windows OS. if so update the driver if so.

Benjamin M
Benjamin M

Can I suggest checking of your home computer has the compatible printer driver installed. Go to settings>printer drivers. Make sure the printer is connected and the computer should then search for the printer and install the correct driver accordingly. Hope this helps.

Ali

Aliasked

My printer will print from computer but will not photocopy. The paper just comes out blank. There is plenty of ink, any help?

1 answer
Ashoka
Ashoka

Try scanning,if no result scanner cable may be loosened(may be due to shifting) OR scanner gone kaput. If scanner works problem may be with Copier button and dust deposit may be the culprit.

jks

jksasked

how do i scan slides to my computer?

1 answer
Ashoka
Ashoka

You have buy a slide scanner, a new gadget. not in this machine as per my knowledge.

Suzie

Suzieasked

I refilled the ink and since then it is not printing properly. it prints but it is unreadable as 3/4 of it has only printed, it only prints the top half of the sentence. Can you help me please

2 answers
Michael David
Michael David

What do you mean by 'I refilled the ink'? If you replaced the cartridges you shouldn't have a problem. If you just had the cartridges refilled, then I suspect that is your problem. The only thing I can suggest is go through the troubleshooting process and clean the printing system.

Suzie
Suzie

I played around doing allsorts of things I found the cartridge had a tape over a part of it, took that off and everything is working great Thank you

Allan W

Allan Wasked

I am trying to change the ink cartridges but the little black door hiding the cartridges will not open. Printer is on and sitting level. I have opened and closed the front door several times but still can't access the ink. Any help?

2 answers
Michael David
Michael David

I suggest you follow the instructions here: https://support.usa.canon.com/kb/index?page=content&id=ART142401. In particular, make sure you lower drawer E, as the cover will not drop until E has been lowered.
If that doesn't work, and the printer is still under warranty, take it back to the store where you purchased it. If it is out of warranty, you could try contacting Canon.au.
Hope that helps.

Allan W
Allan W

Thanks. I eventually slipped a small screw driver behind the door and applied pressure and the door opened without any damaged. Changed the cartridge and all ok

lyle

lyleasked

have put in a new cartridge. Light flashing on triangle. can you tell me what’s wrong.?

1 answer
Olm
Olm

have put in a new cartridge. Light flashing on triangle. can you tell me what’s wrong.?

Andy R

Andy Rasked

the printer is flashing the lightning signal and I don't know how to find what the probem is?? When I try to print it says error??

3 answers
Michael David
Michael David

Has the printer worked at all? If not, then I believe the flashing light is a part of the setup procedure. I think you will find the answer to your question if you go back to the printer setup sheet; the manual appears to be hopeless, so I wouldn't go there.
Hope that helps.

Brenda Evans
Brenda Evans

I found that happened when I bought the wrong USB cord

Aussieb
Aussieb

I have not experienced this problem however this website might help: http://ugp01.c-ij.com/ij/webmanual/Manual/M/MG3500%20series/EN/UG/ug_trouble0300.html

Ben

Benasked

My printer says that it is connected to another computer and wont print. What do I need to do?

2 answers
Aussieb
Aussieb

I no longer use this printer and have never had this problem. I would suggest, however, that you need to make sure that your Canon MG3560 printer is set as your "Default Printer".
Go to Control Panel and open "devices and Printers". Your default printer will be listed with a green tick. If this is not the printer you wish to use, find the icon for your MG3560 printer in the list and "right click" on the icon. Then click on the option" set as default printer". You may have to delete the printer that was previously listed as your default. Right click on this printer and select "remove device".

jeffreyobrien
jeffreyobrien

unplug printer or if its wireless turn it off Uninstall all drivers from device manager then reboot system once rebooted plugin printer turn it on make sure it showing blue light if wireless then Go to Control Panel and open "devices and Printers". Your default printer will be listed with a green tick. If this is not the printer you wish to use, find the icon for your MG3560 printer in the list and "right click" on the icon. then click setup printer once installed go to browser google type in drivers canon pixma MG3560 driver download you will see canon drivers for your model download then install restart pc then all you do now is PRINT good luck
regards
jeffrey OBrien MVP MCC Microsoft

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