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3 questions from our users
Markasked
Have had mower many years, now very slow up hill. Have tried tensioning belts but didn't seem to work. Any suggestions? Many thanks
1 answer
Razorback AustraliaRazorback
Hello Mark,
Thank you for your question. It would be best if you could contact our customer support team on 02 6923 0000 so a technician can work through a troubleshooting procedure with you. Thank you.
Kind Regards,
The Razorback Team.
Colinasked
Have just purchased a 1401. Great machine but am having issues with starting it. Only had about four hours work.
So sitting on seat..engage neutral..full choke... foot on brake.... turn key..light shows on... turn key to start... nothing... have lowered and raised cutting deck... repeat procedure..many times.. stilt no go.. Agent has not contacted as yet so any info would be greatly appreciated.. but when it goes its a beauty.. Am I doing something wrong ??? thanks. Colin Wilcox
4 answers
Does starter turn/engage. If so check choke butterfly is fully closed.
If starter does not engage/turn it may well be the dead man/safety switch under the seat. or a electrical problem with starter or its full of grass and wont turn over.
Peter [email removed]
I had the same issue - maybe this will help . Have you checked that the fuel valve is turned open - I was not aware there was one and struggled to start the mower
Razorback AustraliaRazorback
Hello Colin,
Thank you for contacting us, regarding your CM1401.
There is only three safety features that will stop your machine from starting. You will need to make sure that the blade engagement lever is fully released and your foot brake is firmly pressed in and you are sitting on the machine. If you are doing all of these and it still wont start, please contact us on 1800 088 567 and we will run through a checklist with you.
Thank you from the Razorback Team.
Ewokasked
We are pondering over purchasing a 2WD. We don't have a lot of slopes, but we do have lots of sticks and stones. My question is about their longevity ... How long have you had them? How long do you reckon they'll last?
2 answers
Razorback AustraliaRazorback
Hello,
Thank you for your question. It’s very hard to answer how long a machine will last without knowing the actual conditions it will be used in and how well it will be maintained.
We are confident in saying the Razorbacks will outlast all other ride-on mowers in the same conditions, due to its exceptional build quality. Generally speaking, sticks up to 30mm in diameter and small stones (not rocks, concrete or bricks) will not have negative consequences to the Razorback brushcutters. Many customers say they have mown over objects that would have destroyed another mowers and no harm was done to their Razorback, that’s why they say the Razorback All Terrain Mower is UNSTOPPABLE.
Please note that we strongly recommend you check for potential hazards before mowing, as mowing over sticks and stones could pose a risk to people or animals nearby or cause damage to property.
To be 100% confident that the Razorback will do your job, call us on 1800 180 567 to arrange an onsite demonstration and test for yourself what the Razorback is capable of, I’m sure you will be very impressed!
Thanks again for your question.
Razorback Customer Service.
1800 088 567
www.therazorback.com.au
I have had my cmx222 for 7 years
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