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Chempro Chemists Questions & Answers
6 questions from our users
Turbo2008asked
Ordered two weeks ago and still no update with tracking but money was taken out of my bank on the day of order. How do I get a refund since no one is answering emails or answering the phone calls and your FB people have no clue. Do I need to take this to fair trading?
3 answers
My situation is exactly the same as yours and I have registered my complaint with the office of fair trading in Qld. It might not help but at least it will get them shutdown and stop other innocent people giving away their hard earned cash.
I sat on hold for at least twenty mins the last two days. Finally got through and got a refund.
I ordered and paid at the beginning of March, and have heard nothing since. Rang several times, just get put on hold and then the call disconnects. I too have submitted a complaint to the Qld fair trading department this morning.
Davidasked
Where is my order please ?
No answers
Florena V.asked
which day will I get my order
No answers
Florena V.asked
when will my order receive?
No answers
aaa-asked
i got a concealer that was too light, can i return it to the store for a darker one? or is that not allowed
1 answer
Exchanging is probably different to a refund, I'm sorry I can't say. But they are not very customer-focused with their refund policy!
jon g.asked
Just usless Webster packs were wrong medication not ready on time over it just a nightmare
1 answer
Yep!....
That sounds just like their shoddy service and incompetent staff!
It’s nice to hear that nothing much has changed in the past year and that I made the right decision in taking my business elsewhere!
My healths too important to be killed by morons who don’t know how to pack medications into Webster Packs correctly!
Must’ve missed that Tutorial and Lecture!
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