Love to go Costco once awhile, love the warehouse shopping feel but huge commitment to purchase anything as everything is in big packs.

First of all the $60 you have to pay before you enter them a lot of items when you break them down are the same and in some cases more expensive then ALDI. And not to mention the inconvenience of only have one store this side of the city. And finally some stuff members that greet you at the front had a bit of a attitude. Not very welcoming. I'll stick with ALDI.

Costco's product return policies are incredible. We had A TV die on us 2 months out of warranty and got our money back. Our microwave oven had a failed door opening button and even though it was purchased in May 2011 we also got a full refund. I would not shop anywhere else, this exceeds my expectations... well done Costco! This is in stark contrast to Kogan's rubbish policies and customer service.

i cannot understand Costco's membership policy.
I had held a personal membership for a couple of years and saw no point and canceled as it was not worth it for me and went back to woolies for my shopping.
Now however I wanted to get a membership for my comply and upon attempting to sign up they said that the second card holder had to be living with you in order to be able to use the second card. It seems ridiculous to me that they expect your assistant to move in with you.
Well is this is what Costco wants, I have an employee who has a Costco card, so we willl get him to do the shopping.
Another lost membership for Costco.

Costco wants to reduce overhead cost but two persons always there at the exit to cross check bill v/s goods. Really it irritates me. In billing not even a small bag can't escape through. One thing we have to appreciate those two guys they are faster than world highest technology, that they can compare whole load of trolley and bill just under 20-30 seconds. It's really disgrace to consumer and still people like this kind of treatement for their hard earned money just to save few penny

As an American currently living in Melbourne... Australia controls EVERYTHING that comes in to their country. Costco Australia barely have any US Products save for the few Kirkland Products and some of the "basic" Hershey Candies and Chocolates.

I work in retail but seriously most of these people who works at the front are terrible! Bad customer service not warm not welcoming dead like a zombie! The system sucks too!!!

Came to buy one product priced at about $1000. Could not find the product could not get service. Left, and took 45 minutes to get out of the car park. WILL NOT renew my membership.

Why are your tv prices listed 2011/2014? Hey guys this is 2016! Wanted to buy a smart TVs and join Costco, but if you can't even research a current price I guess I will go to the opposition!

The cake writing so bad! The staffs as crap as their production. "plastic cake" fully chemical. It doesn't need to keep in refrigerator, it still OK. I bought Costco cake last time and my little niece kept a slice in her toy box. The cake didn't go Odd.

They are the best.. If you have continuous membership and are not satisfied with anything you bought (no matter how long ago you bought it!), you can return it and get full purchase price back(you must have had continuous membership since the purchase date). I find this cheaper than buying extended warranties on my appliances. I never had any issues returning anything. They may not be the cheapest for everything but you can't beat that satisfaction guarantee :)

Docklands store was chaos though Icant seem to understand why. Goods are not even cheaper- just bigger though you dont save much. Some things were actually more expensive than supermarkets.

Costco does have a limited range, and it's located pretty far away from me. But I have picky cats who refuse to use any other brand of litter. Costco's is ALWAYS $20 or cheaper, the supermarket stuff is regularly $28. You can occasionally get it on sale cheaper than that, but I don't obsessively watch sales.
I use two boxes a month. That's $16 a month saved right there, and membership pays for itself in four months. If I add cat food, that pays for petrol.
Create a spreadsheet of the stuff that you regularly buy and note down prices and get a friend to bring you in as a guest member so you can see if it's worth it for you. It might be.

Very disappointed that Docklands store was closed on Australia Day. We checked the website the night before, which indicated the store would be open. Just wasted all that time travelling and had to pay the citylink toll for no reason! Please keep the website up to date.

Long queues. Paid parking even after paying for membership, only a few things are cheap if bought in bulk. no staff avail for help. waste of money and time after paying for fuel and toll. Comes to same price as ur local supermarket