Extensions tookk months to arrive. Didnt receive glue and tape I paid for. they wouldn’t reply to any of my emails.

When I received my order I was surprised as the colour looked really flat and dull compared to the online colour selection. I also felt that the quality of hair wasn’t as good as other brands, the ends were really brittle and dry - almost like the hair wasn’t really 100% human.
After my extensions were placed in I couldn’t get them to curl, they were too resistant. My extensions didn’t last me a week before the tape bonds were coming loose, by two weeks I had no choice but to fully remove my extensions as I had so much fall out.
I wouldn’t recommend these extensions to anyone. Not worth the money.

Worst service ever I ordered hair extensions they never arrived never replied to my emails ! Until today I haven't got my money back or the extensions I emailed so many times still nothing. I dunno how please are allowed to run a business like this.

Worst company ever! Didn't reply with emails didn't send the product! 3 weeks later and I haven't heard anything! I still don't have what I have paid for let alone a response letting me know it's sent and a tracking no.
Don't waste your time or money! It's a joke this company!

Ordered 3 weeks ago no response! Emailed everyday and facebooked them I am so upset that I spent my money on this. It's a disgusting business who just steal from you. Never ever purchase from them.

The only extension brand I will ever use. So nice and thick, they aren't double drawn but taper out only slightly at the ends so give a really nice natural look without being ratty at all. Really soft also. Cheapest hair extensions online besides ebay which is obviously horrible. Def recommend

just received my second set of clip ins from couture and they are just as amazing as my last set. they really are the thickest extensions ive ever had and the price is unbelievable. they have a really good range of colours, and the colour photos online are really accurate, ive never had to exchange them but they do offer that option. also never had a problem with postage or customer service. 10/10 from me

Been 6 weeks and I still have not received my extensions and have not responded to any of my emails.

they have a great range of products and the quality is really good, especially for the price.
Received my extensions in about 3 working days.
my only complaint is that they took a few hours to respond to any inquiries I had.. I suppose they could have just been busy that day but was definitely worth it and would still buy again.
As others mentioned the thickness of their clip ins is unbeatable compared to other brands, especially for the price.

got my extensions within 2 days, perfect colour match and they are extremely thick. 100% indian human remy hair, hard to find TRUE indian hair these days, but these are definitely what they advertise. all round happy with my purchase and will purchase again :)

Would not buy from this company! It's been 2 weeks since I placed the order from hair extensions and still haven't recieved anything! They have only responded to one email, and have ignored everything else I've sent! Save yourself and money and DO NOT buy from here! They look legit but they are deff not!!!!!

Qualities pretty good for what you're paying, best I've found in the price range. Like other reviewer said thickest too. Been buying off them for years and never had problems, they have a good range of balayage and widest range of clip ins and colours I've found for my clients.

Australian owned company based in SA. Brilliant range of products and colours, ordered on the Monday received them on the Thursday which I suppose is pretty standard. Thickest extensions I've ever had and the only ones that have lasted through my addiction to dying my hair a different colour every week. Pure 100% Indian remy human hair. Unlike the other review i found the customer service pretty good, they're quite a large company and responded to all my emails within a few hours. My friend ordered through them too and was also happy. 10/10

I ordered a set of 16" extensions over 2 months ago. I was charged for them and then received no extensions!! I've emailed multiple times, Facebook messaged privately and posted to their wall which was removed and I was blocked from their page!! They have responded to maybe 3-4 out of 10-15 emails I've sent saying they must of been lost in the mail and will re send (twice) then I got 2 emails 2 weeks apart saying they would get me the tracking number for the latest set they sent a month ago! But still no tracking number, no extensions and no refund! Do not buy from there!!! Terrible customer service and clearly a sham! I'd give them no stars if I could

Dodgy