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MaureenWSouthwest, VIC
- Verified customer
Perfect for 2 people
We hired car for 4 days pick up was easy car was clean and had no problems.As there were only 2 of us
Kia Rio was ideal for short stay would recommend them to anybody. have already hired another car for trip in July.Car was as described .
1 comment
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Review collected in partnership with Cut Price Car Rentals
- Verified customer
Good Service
With the travel restrictions changing daily with this pandemic, we really were sure whether we were, or should, still going on our recent trip. I rang Cut-price freaking out but they have been really great to deal with. They said everyone was in the same boast and it was no charge if I wanted to cancel or and I could move to a later date no problem. I think we were lucky and just managed to get this break in. The staff are the best asset at this business. Our vehicle was fine, good value and just what we needed to run around.
1 comment
Cutprice C.Cut Price Car Rentals
Hi Ella,
I know its crazy at the moment isn't it. A lot of people have had to cancel their travel plans so I does look like you came just in time. Our staff will be please to receive such a lovely comment.
Happy Travels
Jess
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Review collected in partnership with Cut Price Car Rentals
RustproofhydraPerth, WA
- 15 reviews
- Verified customer
Great company to deal with
Great customer service, economical pricing and easy to deal with in oppose to big boys in car hire like avis, budget etc.
Really helpful, prompt in communication.
Highly Recommended. Car as per commitment. We used 12 seater to roam around gold coast.
1 comment
Cutprice C.Cut Price Car Rentals
Hi Rustproofhydra,
Thanks so much for taking the time to leave us a review, we really appreciate it. We hope that you guys had a great time roaming around the Goldie. We hope to see you again in the future.
Happy Travels
Jess
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- Verified customer
Great service, but check baby seats
Overall service was great any issues were resolved there on the spot by Taliah, not sure how its spelt.
I run a baby store and my worst concern was they had a car seat which is 10yrs old installed for my 10month old which should have been binned, but the others were 2017 so more than fine, the second issue after removing one from another vehicle is the installation for rearfacing was put through forward facing passage and also locked onto a metal pole on the rear seat of a vehicle as it was not an anchor point, had the previous person had an accident I would hate to think of the result.
Otherwise value for money and service was great.
1 comment
Cutprice C.Cut Price Car Rentals
Hi Dan,
Thanks for leaving your feedback for us, we appreciate the time this takes. Sorry there was an issue with the baby I will try and hunt down this rogue seat as we certainly shouldn't have anyth... Read more
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- Verified customer
Quick Service
I normally use larger companies but these guys were much cheaper so I thought id give them a try. I was pleased I did as they did exceed my expectation. The staff were exceptionally friendly and made me feel welcome, the car was clean and pick up was quicker than expected. These guys are obviously a much smaller setup but I found they had a large range to choose from, they do both new and older cars but you actually get the vehicle that you booked which I like as I have ended up with cars that were not suitable in the past as the larger companies are too big to care. I will be using them next time for sure. I gave four star as it would be better if it was pick up from the airport but the transfer was quick and worth saving the money.
1 comment
Cutprice C.Cut Price Car Rentals
Hi Sophia,
Thank you for taking the time to leave your feedback. I'm so pleased to read that you gave us a go and that you enjoyed your experience with us. We appreciate the support and hope to see you again in the future.
Happy Travels
Jess
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Review collected in partnership with Cut Price Car Rentals
- Verified customer
Good Price :)
Third time using this company, received a good price, the service was quick and cars have been clean and what I ordered. No problems easy service to use and right near airport.
1 comment
Cutprice C.Cut Price Car Rentals
Hi Abhi B, thanks so much fir taking the time to leave us your feedback, we really appreciate it. I am so please to read that you are one of our return customers. We have a large amount of people that... Read more
keep using us and we really appreciate this loyalty and that is why we give discount to our loyal customers. Hope to see you again in the future. Happy Travels JessSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Cut Price Car Rentals
MattMurray Region, NSW
- Verified customer
Bullied and threatened to remove my honesty about what happened to me renting through them
I was threatened to remove honest posts, unfortunately I had money taken out of my account 2 months after hiring a car because of a fine I have yet to receive. I had admin charges taken out but still haven’t received a fine to pay if it was mine in the time of hiring. They did not call to discuss and the concern I have is they keep your credit card details and withdraw money without a phone call. Very concerning as your card could be used anytime on anything without being contacted. Unfortunately reviews speak a lot about a service and I’m not ...Read more
the only person to be bullied or threatened feel free to read reviews. Always happy to pay a fine I occurred but not happy to have money taken out of my account without a phone call to explain. Just to explain where I stand I’m still waiting for a fine to confirm it was mine and I will pay straight away if it was in my hiring time4 comments
Cutprice C.Cut Price Car Rentals
Hi again Matt,
Let’ be honest here, I pointed out the lies in your previous review and I told you that you must be able to back up your comments if you were going to publish them publicly and defame ... Read more
Unfortunately you are not explaining why keep people’s credit card details are keeped by you guys 2 months after and openly redraw money without calling and how can I trust that you don’t use our cred... Read more
it card or anyone else’s. Unfortunately people need to understand this as it’s scary as a customer that openly the cut price rentals keep everyone’s cards. You bully people and don’t like people writing honest feedback about your company like plenty of people have as rating 3.0There was no defaming posts at all remove everything was honest and I just explained in one full line. Again explain to me on why you keep my credit card so anyone in the company could get access and I had to take time out to cancel it.
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- Verified customer
Great Service!
I don’t have too much money to waste on a car rental so I was very happy to find this place for a week’s long rental on the Gold Coast. Hired a commodore wagon and it was perfect for what we wanted and most importantly, cheap. Pick up from the airport is very easy. You just call when you ready and they come get you in a van. They are so close we could have just walked over the road though and your there. The people working there were all nice and polite. Excellent holiday, we love the coast and would love the come more often.
1 comment
Cutprice C.Cut Price Car Rentals
Hi Aaric, Thanks a lot for your lovely feedback. I'm so pleased to read that we saved you some money on your car hire. Sounds like you had a fabulous holiday. We will hopefully see you again if you return.
Happy Travels
Jess
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Review collected in partnership with Cut Price Car Rentals
- Verified customer
Amazing service.
Amazing service, after being let down by another company at the last minute, Sarah made sure she secured not one but two cars for us. She went above and beyond. Never have I experience such service. Highly recommend.
1 comment
Cutprice C.Cut Price Car Rentals
Hi MamoudA,
Thank you for your lovely review. I will be sure to pass your comments on to Sarah, she will be very pleased she helped you out, I hope that you enjoyed your trip and we will hopefully see you again in the future,
Happy Travels
Jess
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Greg G
- 2 reviews
- Verified customer
Avoid them
Expected an older car but a 2007 unroadworthy car is not on. Complained and was told it was last car left even though I booked 3 months ago. If cancelled and went elsewhere would still be charged for car. It was that bad that had to put seal back on back door several times just to get door closed. Then to make matters worst took out full insurance and yet have been charged 1000 dollars- yes that is right 1k for losing the key to the car. Took it straight out of my account with no consent. Straight stealing. Used Budget while did not have keys for this car and got better car for better price. Worst experience I have ever had in dealing with a company.
1 comment
Cutprice C.Cut Price Car Rentals
Please Note: A police report has been filed against this customer for malicious damage & theft. This customer threatened serious harm to our staff. These are very serious criminal charges. As a compan... Read more
y the safety of our staff is paramount. Fact- Our actual policy is if a customer is not happy which the vehicle on the day you can cancel free of charge. Fact- The replacement cost of the keys is what this customer needed to pay. The extra charge is for the damage he caused when he couldn’t get his way by using threats of violence, so he flew into a rage and decided to smash parts on a separate vehicle.Similar opinion? Write a review on ieatwords.com.au!
NovinJGreater Melbourne (Metropolitan), VIC
- Verified customer
Brilliant service !!! Even on Christmas Day
Excellent, very prompt & was on time . Minimal hassle to get & drop the car off.
Called back to confirm car availability and gave me a great rate during peak holiday season 22nd to 25th dec
1 comment
Cutprice C.Cut Price Car Rentals
Hi Novin, Thanks so much for the lovely feedback. I know the crew will appreciate it as they have all worked so hard over the Christmas period. We hope that you enjoyed your time here.
Happy Travels
Jess
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SharonALitchfield, NT
- Verified customer
Definitely recommend Cutprice
I was very happy with the service we received from Cutprice, all the way through the booking and the actual hire. We were picked up from the airport in time, the car we hired was clean. Even when there was an issue with the car, it was sorted out quickly without us being put out at all. I have recommended Cutprice to my family when they travel to Brisbane and I will definitely use them next time we travel there too.
1 comment
Cutprice C.Cut Price Car Rentals
Hi Sharon, I so pleased to read you were happy with your service and that we could sort out the problem quickly for you. Great to read that you are happy to recommend us to your family, we really appreciate it.
Happy Travels
Jess
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Review collected in partnership with Cut Price Car Rentals
- Verified customer
Good Experience...
I cant usually be bothered to leave reviews but as you asked so nicely I am happy to leave feedback for you guys. This is the second time I have used you and it was a good experience again. The i30 I hired was a good car and ran well. It seemed clean and well maintained and was ready for me when I arrived. Your locating for pick up on the Gold Coast is very convenient being across the intersection outside of the main entrance to the airport. With this in mind I knew I didnt have to worry about waiting long for my pick up or return to the airport. I like that on both occasions the car I have booked is what I got. The staff that served were helpful and polite.
1 comment
Cutprice C.Cut Price Car Rentals
Hey Liya, We really appreciate you took the time and effort to leave you review. So pleased to read that your experience with us was pleasant. I am glad you found us convenient and we hope you will be using us again.
Happy Travels
Jess
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- Verified customer
Easy and efficient
Have booked a couple of times with cut price cars. Booking is really easy online. They call and confirm a price and always follow up close to the time to confirm flight times. Easy getting picked up from the airport and transported to their office. We had 3 adults and 2 teenagers and had a great car we were all comfortable with. Their price is half what a standard rental is. And for a weeks holiday on the coast that makes a huge difference. We will be back!
1 comment
Cutprice C.Cut Price Car Rentals
Hey Anna, thanks so much for taking the time to leave your feedback. Lovely to read that you are one of our regulars. We hope you and your family had an awesome time on the Goldie and we hope to see you again in the future.
Happy Travels
Jess
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- Verified customer
Perfect Job!
I recently hired a vehicle with this rental firm. When booking I made an error as I was traveling to stay with family on the Gold Coast but I was flying into Brisbane and booked the wrong location. Luckily they noticed the flight numbers were Brisbane airlines and gave me a call to see if I had made a mistake. They fixed this up For me and I thought this was great as they are obviously checking the booking and its not all automatic. Anyway the i30 I booked was a great little car, great value and I was very pleased with my experience with this smaller firm. I enjoyed the more personal feel for a change.
1 comment
Cutprice C.Cut Price Car Rentals
Hey Matt, So glad we could help you out. No car to get going would not be a great start to your holiday. Thanks taking the time to leave us your feedback. We appreciate your business and hope to see you again in the future.
Happy Travels
Jess
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- Verified customer
Awesome!
After shopping around online for a hire car to use on the Gold Coast Queensland I decided to book a Kia Rio with this company. There are so many companies its a bit of a job trying to pick one you trust. I have been burnt before hiring cars so i always looked for one that has a nil to pay excess policy. Even if you have travel insurance its still a hassle having to pay the money up front and them claim it back and last time i didn't get it all back cos towing when i had accident with different company and wasn't my fault . Anyway this place ha...Read more
s that so this is why i opted for them, plus the best price. I was pleased with my choice, as the staff were very friendly and informative. Some staff at car hires can really stand over you and a you can tell they care. The bus was quick to pick us up and you only have to go over the ride so there office is very close. My car was good, it had apple play for my music which is a must and it was clean. The only weird thing was fuel was only 3/4 full and you are supposed to return the same but how do you judge that? They should fix that. I would most certainly use again.1 comment
Cutprice C.Cut Price Car Rentals
Hey Viaya, So glad that you decided to give us a try and that you enjoyed your experience with us. The Zero Liability option is popular with customers for peace of mind. We hope that you had a great break.
Happy Travels
Jess
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benQueensland
- 5 reviews
- Verified customer
Cheap rental misleading charges
Be careful renting from this company, although the price is cheap they will ask for you to pay the tolls incurred on the vehicle but what they won't tell you is you will be charged for any existing tolls that previous renter's haven't paid. Then when you contact them they don't want to know about it.
1 comment
Cutprice C.Cut Price Car Rentals
Dear Ben,
Unfortunately as we explained via email the error was on your part when you phoned Linkt and did not give them your dates of travel. I understand that this is frustrating for you and its no... Read more
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- Verified customer
Excellent Service
Everything met or exceeded expectation
- Car was what we ordered
- the ladies who pick us up and dropped us off were so friendly and welcoming
- I left my work laptop on backseat ledge of the car. I really appreciated the honestly and support to get it to me.
1 comment
Cutprice C.Cut Price Car Rentals
Hi Dee,
Thanks so much for the lovely feedback. So pleases we could get your laptop back to you safety and we hope that you had a lovely time here.
Look forward to seeing you again on your next travels
Jess
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Alana KSydney, NSW
- Verified customer
Friendly, stress free. Will definitely use them again!
crystal and glen were very friendly when we arrived and quickly had us on the road. This company is fantastic and I will definitely continue to use their services. Hulo (apologies if Ive spelt incorrectly) dropped us back to the airport was kind and friendly and made the experience very pleasant. We got a Hyundai with 2 car seats, I travelled alone with two children which is stressful and everyone made this very easy for us. Thank you!
1 comment
Cutprice C.Cut Price Car Rentals
Hey Alana,
Thank you for taking the time to leave us your feedback. I am so please to read that the staff were able to make travelling with your children a little easier, as we know how challenging it... Read more
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Review collected in partnership with Cut Price Car Rentals
The reviewer stated that an incentive was offered for this review
DaniDarwin, NT
- 4 reviews
- Verified customer
Good Customer Service
We had a problem with our first hire car and they switched our car with no hassle at all. You get what you pay for but suited our needs perfectly.
1 comment
Cutprice C.Cut Price Car Rentals
Hey Dani, Thanks for taking the time to leave us your feedback. Sorry the read that they was an issue with your first vehicle but so glad we were able to resolve this easily for you. If you hire from ... Read more
us again, be sure to let us know you are a previous renter to get the best deal. Hope that you enjoyed your time away. Happy Travels, Jess.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Wandaasked
I like to know if we want to rent a car from cut price. .do we need to produce a credit card as a gautantee upon collection of the car? We need to rent for 15days in brisbane.
Thank you
1 answer
Cutprice C.Cut Price Car Rentals
Generally you do need a credit card but not in all situations, if you select our premium damage cover for instance we are happy to accept a $300 deposit by way of cash or bank transfer in addition to the rental payment
Maxtonasked
I have read quite a number of reviews for the Company for the past year 0 they do not make good reading. It would appear most of the criticisms are directed at the Gold Coast Branch. As I am looking for a vehicle for over a month in August I am very concerned, especially as I have a quote from them.Any comments please
4 answers
SEriously DO NOT touch them with a barge pole. Their problem is that is they are are self insurer. That is why they so strongly encourage you to take out the extra insurance and get stroppy if you don't. IF you MUST go with these shisters then take out travel insurance with the likes of Citibank but for only the driver. Much cheaper per day and you will be covered for roof and underneath damage as well for less than half the price as well as sickness etc.
Thanks for your reply. I did book a vehicle with them only because it was the most suitable for me. HOWEVER they cancelled the deal because too much discount had been given by one of their consultants, this was a welcome relief.I totally concur with you in having your own private/travel insurance,I use Southern Cross as I am a Kiwi you have OZ alternatives.My experience with Brisbane rental cars I would rank accordingly 1. IST Choice Rentals 2. Apex 3. Abel & Alpha.
I rented with them this month and have had nothing but trouble, still waiting for the $3000 hold to be released from my credit card. Steer clear! They are cheap but you get a piece of rubbish.
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Cutprice C.Cut Price Car Rentals
Hi Maureen,
Thank you for the lovely feedback, we do really appreciate it. I am so glad that you enjoyed your car and we hope that the two of you enjoyed you time away. We look forward to seeing you again in July.
Happy Travels
Jess