I bought my machine on Ebay as an ex-demo model about 6 years ago and it hasn't missed a beat! Makes fantastic cappuccinos and lattes; over the years I have managed to perfect a barista style coffee. The only drawback is that compared to a commercial machine, it is very slow, but hey, its for home use and I love it!

Had ours for almost 6 years (Xmas) & it gets used very often, sometimes up to 6-8 times a day. Tells you when to descale, makes great coffee. easy to use - in general just what you need to make a good cuppa. Unfortunately, it left us this morning. A small piece broke off but hey, it got a 6 years of great service & coffee. Going to get the same again!
Make good coffee, easy to use
Bit noisy but you get used to it.

Its a machine, not a barista. It makes good coffee without fuss if you use good beans. There are enough settings to fine-tune for most sensitivities.
Simple, easy, reliable
Water stank is relatively small

I have had this machine for almost 2year's now and it's the best thing made. I use it every morning with easy, as I'm half asleep. One button that's all it is to operate.
reliable, easy, fast

It makes fantastic coffees, it's very easy to use. Quick to clean, fill and make multiple cups. It makes creamy froth and freshly ground good tasting coffee.
I like being able to swing the milk frother around and prop the milk jug on the chocolate shaker, even though it only takes a minute or so to heat and froth.