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Reviews

4.0

65 reviews
5
(40)
4
(6)
3
(7)
2
(5)
1
(7)
  • Build Quality
    4.0 (10)
  • Value for Money
    3.3 (10)
  • Ease of Use
    3.7 (10)
  • Cleaning & Maintenance
    3.7 (10)
  • Noise Level
    3.8 (4)
  • Product is used
    • Daily (8)
  • Consistency
    3.6 (8)
  • Milk Frothing
    3.3 (7)
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really

reallyAdelaide, South Australia

  • 17 reviews

Excellent machine

published

This machine makes consistently good hot coffee. The filters are expensive to replace at around $22 each. These are replace after every 50-100 cups. The machine will let you know when it wants descaling and a new filter. We love this machine.



Purchased in April 2018 at Harvey Norman Retail Stores.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Daily
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Warren J.

Warren J.Sydney, NSW

  • 2 reviews

The Z5 that just keeps on going.

published

I am very happy with the Jura Z5 and it is still going after 12 years of coffee. As an early adopter of technology I bought one of the first Jura Z5 that came into Australia. I am meticulous as to the type of coffee I buy, always treat the machine with good coffee beans and of course good water.

The Z series is a sophisticated machine. I like being able to set the coffee strength for each button as well as the water quantity.



I always drink long black or espresso.

I think the secret to this machines long life is care and respect. I follow the prompts on the display and add the tablets when it requests.

I will be back to buy an upgrade in the next few months.

WJ

Purchased in June 2015 at Jura Australia for $3,295.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Consistency
Milk Frothing
Product is used Daily
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Torquemeister

TorquemeisterTasmania

  • 3 reviews
  • 1 like

A fully loaded machine that makes super coffee at the touch of a button

published

Purchased in January 2018 at Harvey Norman Retail Stores - Appliances for $3,680.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Consistency
Milk Frothing
Product is used Daily
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Jamima

JamimaSouth East Queensland, QLD

  • 2 reviews

Machine is great, after sales service extremely bad.

published

Purchase JURA Cool Control with Z9 which lasted about 4 years, purchased another one lasted less than 12 months. JURA wanted me to prove I didn’t get 12 months use of it but showing them how often I travel and not using machine. Get real Jura!! If you can’t replace a $150 item then I won’t spend another $3500 on your Coffee Machine again.

Purchased at Harvey Norman.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Consistency
Product is used Daily
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rlsten

rlstenSydney, NSW

  • 2 reviews

Ok, held back by a few major design issues

published

Purchased in March 2020 at Harvey Norman.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Consistency
Milk Frothing
Product is used Daily
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Crap crap freaking crap

published
Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Consistency
Milk Frothing
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1 comment
Jura
Jura A.Jura
Kingst

KingstSydney, NSW

  • 3 reviews
  • 2 likes

Best Coffee Machine I have purchased.

published

Purchased in August 2020 at Bing Lee Online store.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Consistency
Milk Frothing
Product is used Daily
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1 comment
Jura
Jura A.Jura

Dear Kingst, We are so happy to hear you are enjoying every cup and functions from your Z6, if you need any assistance please email us on [email protected]

Pretty terrible!

published

We have had this coffee machine in our workplace for about a year and a half. From the beginning this machine has exhibited problems. The milk canister does not stay cool enough and countless times we have to throw the milk out because it goes off. The turn dial does not register, sometimes it will even go backwards when its being turned forward. The milk does not froth unless we manipulate it manually while the milk is coming through. The biggest flaw I think is that there is no indication when the water is low. The machine just simply runs out and you are left with half a coffee.
Highly disappointed with this machine!

Purchased in October 2017 for $3,000.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Consistency
Milk Frothing
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What a machine

published

Just upgraded from our Z5 machine after 9 years of continual use to the Z6. Amazing coffee and so easy to clean. We were so happy with our old machine but the advancement with this was certainly worth the change. Couldn’t be happier

Purchased in February 2020.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Consistency
Milk Frothing
Product is used Daily
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1 comment
Jura
Jura A.Jura

Dear Phil, thank you for your review we are so happy you are enjoying your new coffee machine if you need any assistance please contact support on 1300 285 872 or email [email protected]
Kind Regards
Kylie - Aftersales Manager

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Why is my coffee almost cold- it’s on high water temp!? Clean the milk line? I haven’t used it!

published

Purchased in February 2020.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Product is used Daily
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  • Z6
  • Verified purchase

Repairs

published

Had to send it back for repair during warranty. Now I am having to send it back a second time at a cost of $345. Two months out of warranty. This should not happen with a machine that is this expensive and this soon. I gave my old Miele to my son in law that is now 5 years old and it has never had a problem. It was much cheaper.

Date PurchasedMay 2016
Ruby Bennet

Ruby BennetPerth

  • 4 reviews

Very simple to use

published

We're not very technical minded and wanted a coffee maker that was simple to use and always ready rather than having to set it up for every use. The coffee taste very nice and is slightly hotter temprature than what we expected it to come out with. The only thing we picked on is how short the power cord was

Date PurchasedFeb 2018
Stan

StanPerth WA

  • 6 reviews
  • 1 like
  • Z6
  • Verified purchase

Great Coffee Machine

published

We were so frustrated doing research on Coffee machine, and we came across Jura Z6 (pronounced Yura) and we do not regret at all, this machine is automatic, does everything for you, also reminds you of cleaning milk section. Very easy to operate, plenty of options, to strength, quantity you change according to your needs

Date PurchasedMay 2018
1 comment
Jura
Jura A.Jura
Lina

LinaMelbourne

  • 2 reviews

Z9 Part of the family.

published

My Jura Z9 has been with us now for over one year. Helps me start my day with a Cafe Latte and in the afternoon perks me up for the school run and evening madness with an espresso. I am very fussy with my coffee and I get my beans directly from a Melbourne roaster. Very easy to use and maintain. We would make about 6 coffees a day and more on the weekend when friends come to visit. I do not hesitate recommending this machine. Money well spent.

Date PurchasedAug 2016
1 comment
Jura
Jura A.Jura
Boycott.

Boycott.Perth

  • 2 reviews

Impressive Impressa.

published

We have had this unit at least 7 or 8 years now. It has 28,588 cups on the counter and only ever needed repairing once for a leaking solenoid.we don't use the milk jug at all so that has never been an issue. The beauty of these units is the build quality nearly 30 thousand cups and still on the original grinder blades and brewing unit. We live on a farm and only ever use rainwater so I guess that helps. A Z9 would be nice to own but I'm guessing a few more models will come and go before this one dies. Spend the money and buy the best you can afford. Life is too short for bad coffee.

Date PurchasedJan 2009
1 comment
Jura
Jura A.Jura
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Tony

TonyDarwin

Great Machine

published

Finally worked up the courage to spend the extra money and replace the De'Longhi after several issues money well spent, got the milk fridge and Harvey Norman through in the cup warmer as well. Just one criticism is that I can't work out how to delete the custom settings I made while adjusting to the way I like it so I have multiple labelled the same there need to be a delete on the custom setting. If I am missing something please let me know

Date PurchasedApr 2018
1 comment
Jura
Jura A.Jura
Craig

CraigPerth

  • 4 reviews

Great Coffee

published

Great machine for coffee.
I did want to get a fully manual machine but my wife wanted a fully auto one so we got it second hand from Cafe Corporate.
I can't complain... it is simple and easy to make great coffee.
The Jura lets you know when it is time to clean and change the water filter, which is easy to do.

Date PurchasedJul 2014
1 comment
Jura
Jura A.Jura
anne

annePerth, WA

  • 11 reviews

JURA Z ..... SO IMPRESSED

published

The best of coffee machines ever,,purchased from David Jones with a 4 year warranty. So easy to use, cleans itself. I purchased the milk fridge (optional extra) . In the beginning had issues in setting it up the way we want it so now just one press of the button.

Date PurchasedNov 2017
1 comment
Jura
Jura A.Jura

Dear Anne,
Thank you for your review we are so happy that you are enjoying the coffee machine if you need any assistance please email us on [email protected] and we will ensure its resolved.
Kind Regards
Kylie - Aftersales Manager

Great machine But....

published

II purchased this machine along with the cup warmers & milk cooler Jan 2018. I have gone into expert mode and adjust the temp of coffee, milk, froth to high, but the coffee is just not hot enough. You would think this would be something Jura recognizes as a problem with most of these machines currently on the market. So why after a week am I dealing with this problem after spending 5K? Come on Jura, this is basic stuff, people like their coffee hot!

Date PurchasedJan 2018
jay

jayMelbourne

  • 14 reviews
  • 8 likes

Good Coffee Every Time

published

I've had this machine for over a year now and the coffee tastes great every time (as long as you get good quality beans, of course). The machine is easy to use with the colour screen display and the milk frother works really well too. It can take a little while to clean but if you rinse the machine after each drink you make it makes cleaning easier later.

Date PurchasedMar 2016
1 comment
Jura
Jura A.Jura
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Questions & Answers

Alan L.

Alan L.asked

Impressa Z line

I've just run a decalcifying process and error 6 has come up when refilling tank.
Amy easy fix?

1 answer
Jura
Jura A.Jura

Dear Alan L.
Thank you for your question, please remove the drip tray, place your hand were the drip tray goes were the in sits inside the machine feel and check if there is any built up of coffee grounds.
Put hot water in the tank and test the machine. this should clear any air blockages.
Please test the machine. if you need any further support please email [email protected]
Kind Regards
JURA Support team

PAT

PATasked

Impressa Z line

My z7 has just started randomly shutting down without rinsing. I had this for 5+ years and it is used daily. It has shut down in the middle of making a cup of coffee and also during a cleaning.
Any ideas of how to fix this?

1 answer
Jamima
Jamima

My z9 does that only if the coffee grounds container or drip tray needs emptying.

Karma

Karmaasked

Z6

How many coffee does Jura Z6 make over two weeks

No answers

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