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Reviews

3.5

16 reviews
5
(5)
4
(4)
3
(3)
2
(2)
1
(2)
  • Build Quality
    3.2 (6)
  • Value for Money
    3.2 (6)
  • Ease of Use
    4.0 (6)
  • Cleaning & Maintenance
    3.2 (6)
  • Noise Level
    2.7 (3)
  • Product is used
    • Daily (6)
  • Consistency
    4.0 (6)
  • Milk Frothing
    3.5 (4)
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Angela

AngelaSydney Surrounds, NSW

  • 3 reviews

Consistent quality coffee.

published

We have used the machine only with coffee beans. The better the beans quality the better the coffee.
I would prefer the milk foam program to produce even warmer foam.
The settings for the amount of milk should be in mililitre not in seconds. We're measuring liquid not time.
I've never owned another automatic coffee machine but comparing to Nespresso machine coffee this one makes by far better cappuccino. I love the flexibility for the coffee strength too.



Purchased in December 2021 at Billy Guyatts for $990.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Consistency
Milk Frothing
Product is used Daily
See all answers

Constant problems

published

The machine makes alright coffee, but it's now been 4 times it's had this problem that once turning it off it just hums for about 10 seconds then makes a heap of noise before doing the rinse. Over time it happens more regularly and eventually does it at start up too. Then the machine will not turn on at all. We have a Product Care plan for 6 years, I'm wondering if I should ask for a new replacement machine from another brand.

Purchased in July 2021 at Harvey Norman for $999.00.



Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Consistency
Milk Frothing
Product is used Daily
See all answers
HJack

HJackSouth East Queensland, QLD

Juras poor response to MOULD in Machine

published

Purchased in January 2021 at Harvey Norman for $999.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Consistency
Product is used Daily
See all answers
1 comment
Jura
Jura A.Jura

Dear HJack,
I do apologies this was never emailed to me, if you could kindly email you contact details to me directly to [email protected].
Kind Regards
Kylie - Aftersales Manager



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Carol H.

Carol H.Greater Melbourne (Outer), VIC

  • 2 reviews

Throw away the capsules

published

My capsule coffee machine concerned me environmentally so I purchased the Jura Micro 90 auto - it customises your coffee & milk amounts to deliver a perfect cappuccino - I adore it & the bean grounds go in my garden!

Purchased in July 2021 for $948.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Consistency
Milk Frothing
Product is used Daily
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spider

spiderMelbourne

  • 5 reviews

Second Jura machine did not match the first

published

My second Jura machine, first one over 8000 cups. Very Happy.
The Micro 90, has been back for 3 repairs under warranty, now needs another, but out of warranty so I’m not going to bother.Have bought another brand.
The service from Jura in Melbourne was really good and professional.

Purchased in April 2021 at David Jones for $1,100.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Consistency
Product is used Daily
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Jura ena 90...Great coffee but not sure if its leaking from the bottom

published

Coffee it makes is second to none and my wife likes the lattes and cappuccinos. There is a lot of water in the drip tray when the grounds need to be dumped and its not from the spout rinse cycle because we keep a cup in place. Tech support assured me it is normal because it rinses directly into tray, but there is nothing stating this in the manual. Does anyone else notice this large volume of water with the Jura ena 90?

Purchased in June 2021 at Amazon.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Consistency
Milk Frothing
Product is used Daily
See all answers
Edmond

Edmond

  • 9 reviews
  • 2 likes
  • Verified purchase

Expensive But Worth It!

published
Date PurchasedDec 2018

Wasted $1200 and many more

published
Date PurchasedDec 2017
Wolffsgirl

WolffsgirlADELAIDE

  • 17 reviews
  • 1 like

First time coffee machine owner: impressed

published
Date PurchasedMay 2018
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jconnor

jconnorSydney, NSW

  • 3 reviews
  • 3 likes
  • Verified purchase

Coffee is Good but FIX the MILK TEMP PLEASE

published

Its so disappointing, there are tons and tons of reviews complaining about how cold the milk is when it comes out of the machine, why on earth dont they just fix this ?? The machine is great but now I need to buy an external milk frother so my milk is hot, Make no mistake the milk is far far too cold and dont ask me to contact customer service, this is my fifth Jura and they are all the same, I always by jura but its just sooo frustrating after years of complaints they simply do nothing

Date PurchasedMar 2018
4 comments
Jura
Jura A.Jura
jconnor
jconnor
Jura
Jura A.Jura

Dear jconnor, i am trying to help you with your concerns and its nothing to do with the milk container that comes with the machine its a new restrictor nipple,
Thanks
Kylie

Kie, Sydney

Kie, Sydney

  • 35 reviews

Overpriced for what it is and temperamental

published
Date PurchasedAug 2017
Puss-cat

Puss-catWestern Australia, 6430

  • 14 reviews
  • 8 likes
  • Verified purchase

Tiny machine that makes great coffee

published
Date PurchasedMar 2015
1 comment
Jura
Jura A.Jura
S. Li

S. LiSunshine Coast

  • 10 reviews

Coffee is good but cover not quite so

published

Pro
This is a good machine that doesn't take a lot of space. Coffee bean is important but this machine make it great, my husband enjoy the taste + texture of coffee

Quick, have automatic milk rinse and coffee rinse function. The coffee making is not very noisy.

Con:
The water tank is at the back, you will have to ensure you have enough space to get to the water tank...

I also don't like the plastic cover! I have the machine only less than a month and it already tilt outwards, I admit that I clean the tray often but I do not expect a $1200+ machine loss its charm this quickly.

Date PurchasedSep 2017
ajp94

ajp94Metropolitan Adelaide, SA

  • 9 reviews
  • 6 likes

Love my Jura

published

When I needed to replace my coffee machine, I didn't look any further than Jura again. My first machine lasted 8 years and never really skipped a beat. After comparing a few different models, I decided this machine was the way to go. No frills or fancy features that I'll never use and produces a consistently good coffee. My only criticism is the drip tray and grounds container don't hold much and need emptying often, also the bean holder and water container capacities are not large either. But seeing as the machine is compact, this isn't surprising. I would definitely recommend this machine to anyone who enjoys their coffee and wants a push and go machine.

Date PurchasedJun 2017
1 comment
Jura
Jura A.Jura

Dear ajp94,
We are so happy to hear you are enjoying your Jura coffee machine, if you need any assistance please email on [email protected].
Kind Regards
Kylie - Aftersales manager

LynL

LynLGreater Melbourne (Outer), VIC

  • 18 reviews
  • 6 likes

Easy to use and makes a very good coffee

published

I love the taste and ease of operating the coffee sections of the machine.
It produces a very aromatic cup, and is easy to clean, and provides timely reminders.
the drawback is that the milk frother is quite troublesome to clean, so i have only used this once. And i froth the milk in a standalone frother or just froth milk using the nespresso machine.
For the coffee alone though, perfect there

Date PurchasedOct 2016
1 comment
Jura
Jura A.Jura

Dear Lynl, We are so happy you are enjoying your coffee machine :) if you need any assistance in the future please email [email protected] or call 1300 285 872 and we will ensure its resolved for you
Kind Regards
Kylie - Aftersales Manager

Fully Automatic Coffee Machines

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Saniki

SanikiSydney

  • 16 reviews

Like it for 2 people - Makes really hot coffee and good milk foam consistency

published
Date PurchasedSep 2016

Questions & Answers

JHe

JHeasked

What setting should you have for the flavour

No answers
Timothy G.

Timothy G.asked

Is it normal to get 3 to 4 ounces of water in the drip tray from one cup of coffee every time?

2 answers
spider
spider

Definitely not

Jura
Jura A.Jura

Hi Timonthy
Yes this is a normal function for the machine to put water straight into the tray, as the machine is rinsing the brew unit inside the machine it moves up and down when you turn the machine on and off and when you make coffee so it always reminds moist for moving up and down and so it doesnt get blocked up with coffee, If you have notice an increase of water it might be try to flush out a blockage. Please remove the drip tray and place your hand were the drip tray goes feel up and there is a flap that moves forward please clean way any ground coffee and monitor the machine.
I hope this information helps and if you need any assistance please contact [email protected]
kind Regards
JURA Support team

Ian R.

Ian R.asked

Just bought one. Milk is cold. This expensive machine is making lukewarm cappuccinos and lates.
Please help!

1 answer
Jura
Jura A.Jura

Dear Ian R,
Thank you for your question, if you could kindly email your contact details to [email protected], Support team will call to resolve this issue.
Kind Regards
Jura Support team

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