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AngelaSydney Surrounds, NSW
- 3 reviews
Consistent quality coffee.
We have used the machine only with coffee beans. The better the beans quality the better the coffee.
I would prefer the milk foam program to produce even warmer foam.
The settings for the amount of milk should be in mililitre not in seconds. We're measuring liquid not time.
I've never owned another automatic coffee machine but comparing to Nespresso machine coffee this one makes by far better cappuccino. I love the flexibility for the coffee strength too.
Purchased in December 2021 at Billy Guyatts for $990.00.
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Constant problems
The machine makes alright coffee, but it's now been 4 times it's had this problem that once turning it off it just hums for about 10 seconds then makes a heap of noise before doing the rinse. Over time it happens more regularly and eventually does it at start up too. Then the machine will not turn on at all. We have a Product Care plan for 6 years, I'm wondering if I should ask for a new replacement machine from another brand.
Purchased in July 2021 at Harvey Norman for $999.00.
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HJackSouth East Queensland, QLD
Juras poor response to MOULD in Machine
Can I start by saying this is our 5th Jura machine, we loved the brand and have always found the machines to be fantastic!
We have owned the current machine for two years and as of a year ago the machine started to produce so not great tasting coffee.
Im a clean freak and always kept my machine clean and only popped fresh beans in the holder when we would be using the machine which is most days for two morning coffees.
After a prompted clean the grinder stopped working so I took the machine to Crema Garage in Brisbane who is their representa...Read more
Purchased in January 2021 at Harvey Norman for $999.00.
1 comment
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Find out how Jura ENA Micro 90 compares to other Fully Automatic Coffee Machines
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Carol H.Greater Melbourne (Outer), VIC
- 2 reviews
Throw away the capsules
My capsule coffee machine concerned me environmentally so I purchased the Jura Micro 90 auto - it customises your coffee & milk amounts to deliver a perfect cappuccino - I adore it & the bean grounds go in my garden!
Purchased in July 2021 for $948.00.
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spiderMelbourne
- 5 reviews
Second Jura machine did not match the first
My second Jura machine, first one over 8000 cups. Very Happy.
The Micro 90, has been back for 3 repairs under warranty, now needs another, but out of warranty so I’m not going to bother.Have bought another brand.
The service from Jura in Melbourne was really good and professional.
Purchased in April 2021 at David Jones for $1,100.00.
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Jura ena 90...Great coffee but not sure if its leaking from the bottom
Coffee it makes is second to none and my wife likes the lattes and cappuccinos. There is a lot of water in the drip tray when the grounds need to be dumped and its not from the spout rinse cycle because we keep a cup in place. Tech support assured me it is normal because it rinses directly into tray, but there is nothing stating this in the manual. Does anyone else notice this large volume of water with the Jura ena 90?
Purchased in June 2021 at Amazon.
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Edmond
- 9 reviews
- 2 likes
- Verified purchase
Expensive But Worth It!
My old coffee machine was manual and after 2 years I got tired for always cleaning after every coffee I make.
This jura machine makes cappuccinos in one touch.
Cleaning is done at the end of the day, and automatic rinsing is done at the end of each coffee.
Each one touch drink button can be configured for your cups whether large, small, or standard sized. Just read the manual on how to do this.
Default milk temp makes cold coffee, but you can configure this to the hot setting.
Milk to coffee ratios can be configured too. You need to co...Read more
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Wasted $1200 and many more
Our machine had issue from day 1 first of all.
We were in touch with jura support person [name removed] several times and unfortunately wasted our time and $1200 + all the cleaning kid, new filters that she told us to replace.
I've got the jura machine at work but for some reason, when we use the same settings, beans and milk, our new jura machine only makes extremely weak flavored coffee.
(They are different machine but [name removed] confirmed that they both could make exactly the same coffee).
We went though several emails and p...Read more
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WolffsgirlADELAIDE
- 17 reviews
- 1 like
First time coffee machine owner: impressed
I have been wanting a proper coffee machine for such a long time. I wasnt convinced with the pod system and was previously plunging my coffee in a french press/plunger. This was a treat thats for sure, i have and probably never again will spend this much money on a coffee machine. My experience so far has been worthwhile. Its easy to use and program and i have kept the booklet close to my machine in case i come across something i need help with. It is designed to be a compact size so yes the water tank is compact also. For home use i dont find ...Read more
this a problem as its very easy to fill it. It tells you when the grounds needs emptied which is usually around 4-5 cups worth and you empty the spill tray at the same time even though it doesnt tell you to do that specifically. Its not hard. The filter cartridges are a bit steep in orice but i bought a package deal that included a few so ill face that when the time comes. I noticed there are many soare parts available at Harvey Norman including milk tube so getting a fresh new one is easy to do. I use Aldi coffee beans( the strong ones) and they taste really nice. My hubby sometimes likes a stronger coffee so we have it set accordingly and he can add an extra expresso shot as required. I dont always like high foam from milk so i just add the milk without running it through the machine. All my guests get pretty excited when i make them a cup. When i broke my arm i was still able to make a coffee easily.. its just a button to press so no risk of spilling boiling liquids on myself. My son makes his own frothy milo using it and chai tea lattes are pretty easy to make also. I havent yet mastered the art if using preground coffee in it yet. This was only important when i first got it cos i wasnt expecting it so quick and had no beans. reading the instructions may have helped lol. Also the cleaning pill thing goes in the grind chute not the water ;-/ .. lol shouldve read the book then too.. hehe. The full cleaning thing i guarantee will come up when you are running late for work and want a coffee in a hurry so dont accidentally press the middle button ir youll be committed for at least 45 minutes there. Ive had the coffee machine for a couple of months now and I am happy with my purchase. Be sure to shop around as you can get good deals this way. Mine came with a bonus kit which included 4 small bags of beans, filter cartridges, milk cleaner solution and cleaning tablets.Similar opinion? Write a review on ieatwords.com.au!
Find out how Jura ENA Micro 90 compares to other Fully Automatic Coffee Machines
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jconnorSydney, NSW
- 3 reviews
- 3 likes
- Verified purchase
Coffee is Good but FIX the MILK TEMP PLEASE
Its so disappointing, there are tons and tons of reviews complaining about how cold the milk is when it comes out of the machine, why on earth dont they just fix this ?? The machine is great but now I need to buy an external milk frother so my milk is hot, Make no mistake the milk is far far too cold and dont ask me to contact customer service, this is my fifth Jura and they are all the same, I always by jura but its just sooo frustrating after years of complaints they simply do nothing
4 comments
Jura A.Jura
Dear jconnor,
Thank you for your review and we are so sorry to hear about the milk temp. We do have a nipple that increases the temp if you could kindly email your details to me directly on kylie.boy... Read more
The Jura came with a glass milk jug and hose that already has the nipple at the end, it does not make any difference, if you really want it to work correctly you go to an aquarium and purchase a air h... Read more
ose valve that fits between the hose and you can screw it tighter so less milk comes through, BUT with all due respect why should you ?, You have known about this problem for years and years and failed to fix, I think this will be my last Jura im so fed up of you ignoring customers concernsJura A.Jura
Dear jconnor, i am trying to help you with your concerns and its nothing to do with the milk container that comes with the machine its a new restrictor nipple,
Thanks
Kylie
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Kie, Sydney
- 35 reviews
Overpriced for what it is and temperamental
This machine is great in terms of being easy to descale and low maintenance on that side of things as well as grinding fresh from the bean. I'd like to do a milk clean more often but I think the cleaner for this is severely overpriced and would on its own be $100 a month and clearly is beyond ridiculous and there don't seem to be any alternatives. The sensors and settings on this are very temperamental. I quite often will waste 20 minutes trying to 'trick' it to reset sensor to empty the tray or grounds even when they have been put in freshly...Read more
cleaned. Many mornings i've gone out to buy my coffee because I just don't have time when it gets into full 'tantrum' mode. While the descaling is great, it loses a lot in the bottom of the machine so pulling it out to give it a clean every day underneath is a must and I think it should be able to catch the grounds and avoid overspill to the extent I experience. Also I find the coffee fairly week for the amount of beans it uses. You also don't seem to be able to program it for a double shot, the macchiato setting can't be programmed without a 3minute pause in between for some reason and the milk frothing and heating leaves a lot to be desired. I've also had a plastic part just come off near the hot water spout right after buying it despite the fact that I have only used this a handful of times. No response from JURA to see if perhaps my machine has a programming issue or to get this part replaced either and that puts me off from buying another.Similar opinion? Write a review on ieatwords.com.au!
Puss-catWestern Australia, 6430
- 14 reviews
- 8 likes
- Verified purchase
Tiny machine that makes great coffee
I was drawn to the Jura brand after my workplace rented one of their commercial machines. The coffee it made was delicious, with the same beans other machines turned into average coffee.
So I bought a reconditioned model small enough for two people. It's perfect. The coffee it makes is no-fuss great coffee. The settings are easy to choose from, you don't have to have much coffee knowledge to make it work well. It's easy to clean and maintain although it requires very frequent emptying and refilling but this is acceptable given the size. It al...Read more
1 comment
Jura A.Jura
Dear Puss-cat.
Thank you for your review, we are so happy to hear your enjoying your coffee machine and the ENA Micro's is such an amazing machine for being so little. If you need any assistance pleas... Read more
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S. LiSunshine Coast
- 10 reviews
Coffee is good but cover not quite so
Pro
This is a good machine that doesn't take a lot of space. Coffee bean is important but this machine make it great, my husband enjoy the taste + texture of coffee
Quick, have automatic milk rinse and coffee rinse function. The coffee making is not very noisy.
Con:
The water tank is at the back, you will have to ensure you have enough space to get to the water tank...
I also don't like the plastic cover! I have the machine only less than a month and it already tilt outwards, I admit that I clean the tray often but I do not expect a $1200+ machine loss its charm this quickly.
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ajp94Metropolitan Adelaide, SA
- 9 reviews
- 6 likes
Love my Jura
When I needed to replace my coffee machine, I didn't look any further than Jura again. My first machine lasted 8 years and never really skipped a beat. After comparing a few different models, I decided this machine was the way to go. No frills or fancy features that I'll never use and produces a consistently good coffee. My only criticism is the drip tray and grounds container don't hold much and need emptying often, also the bean holder and water container capacities are not large either. But seeing as the machine is compact, this isn't surprising. I would definitely recommend this machine to anyone who enjoys their coffee and wants a push and go machine.
1 comment
Jura A.Jura
Dear ajp94,
We are so happy to hear you are enjoying your Jura coffee machine, if you need any assistance please email on [email protected].
Kind Regards
Kylie - Aftersales manager
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LynLGreater Melbourne (Outer), VIC
- 18 reviews
- 6 likes
Easy to use and makes a very good coffee
I love the taste and ease of operating the coffee sections of the machine.
It produces a very aromatic cup, and is easy to clean, and provides timely reminders.
the drawback is that the milk frother is quite troublesome to clean, so i have only used this once. And i froth the milk in a standalone frother or just froth milk using the nespresso machine.
For the coffee alone though, perfect there
1 comment
Jura A.Jura
Dear Lynl, We are so happy you are enjoying your coffee machine :) if you need any assistance in the future please email [email protected] or call 1300 285 872 and we will ensure its resolved for you
Kind Regards
Kylie - Aftersales Manager
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Find out how Jura ENA Micro 90 compares to other Fully Automatic Coffee Machines
Know better, choose better.
SanikiSydney
- 16 reviews
Like it for 2 people - Makes really hot coffee and good milk foam consistency
We changed in the last month to Jura after having had a Delonghi machine for the last 10 years. I like the very hot coffee it makes & that it is glas and not plastic for the milk container. However, the drawback for the slim machine is that one has to empty it a lot & refill. It last only 4 cups before one has to spring in the action to empty the basket. So nothing good if you have many guests or the office, but for a 2 person household it is fine.
The design to take out the milk hose is cumbersome and hard to do. I preferred the Delonghi w...Read more
ay. Although there is a short milk cleaning process that one runs, there is always milk left and the hose often gets in the way in the fridge as it is not attachable to the container. Since we only have it for a month, I don't know how reliable it is yet, but so far so good. Our Delonghi was in repair 7 times in 5 years until our insurer decided to give us store credit as the repair costs exceeded what it was worths. So we will see how we are going with the Jura.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
JHeasked
What setting should you have for the flavour
No answers
Timothy G.asked
Is it normal to get 3 to 4 ounces of water in the drip tray from one cup of coffee every time?
2 answers
Definitely not
Jura A.Jura
Hi Timonthy
Yes this is a normal function for the machine to put water straight into the tray, as the machine is rinsing the brew unit inside the machine it moves up and down when you turn the machine on and off and when you make coffee so it always reminds moist for moving up and down and so it doesnt get blocked up with coffee, If you have notice an increase of water it might be try to flush out a blockage. Please remove the drip tray and place your hand were the drip tray goes feel up and there is a flap that moves forward please clean way any ground coffee and monitor the machine.
I hope this information helps and if you need any assistance please contact [email protected]
kind Regards
JURA Support team
Ian R.asked
Just bought one. Milk is cold. This expensive machine is making lukewarm cappuccinos and lates.
Please help!
1 answer
Jura A.Jura
Dear Ian R,
Thank you for your question, if you could kindly email your contact details to [email protected], Support team will call to resolve this issue.
Kind Regards
Jura Support team
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Jura A.Jura
Dear HJack,
I do apologies this was never emailed to me, if you could kindly email you contact details to me directly to [email protected].
Kind Regards
Kylie - Aftersales Manager