Was apprehensive about buying such an expensive machine, However I`ve made the right choice. This machine is a little bit complicated but my husband sorted it out for me. Now that I`ve set my personal setting this machine just does its thing and produces great cuppucino`s.
It`s menu, has many, many setting and can be complicated but with the amount of options this machine has it`s no wonder it is a bit complicated, You can adjust everything from the grind of the bean, the cup volume, strength of coffee etc, but once set, it`s a breeze. It will make coffee to suit individuals or just a run of the mill type cuppucino.

I bought this machine approx 3-4 years ago and once the grinder was set correctly it started making great coffee. Recently I could hear the machine was making a different noise when the pump started up to make a coffee. Now the machine fails to produce steam and when I connect the milk jug the machine doesn't allow you to select the milk or a milk based coffee.

After my De'Longhi Dedica machine, I purchased another De'Longhi machine. Same problem as with the Dedica - constantly resetting itself (which drives me mad) and continuously displaying "descale" after I performed the descale, the last time I did it twice but to no avail. I am totally over De'Longhi's coffee machines. I did purchase this product online from De'Longhi as a factory second so it had a scratch on one side, but who cares as I did save $1000. However, that is not the point, it should perform much better than it has.

Even though our coffee machine Eletta was still under warranty and service in Perth the wait has been over two weeks, now told 6 more weeks waiting for a part.

November 16th 2022 Update: Warranty on DeLonghi products

Coffee machine is fantastic until stop working and then you are screw,still waiting to get my machine over one month.
Item arrive harvey Norman sent me 90 km for pick up.

It makes great coffee and is so easy to use. The coffee is consistently good and hot enough if you don’t have too much milk in it. I have my perfect coffee set in the machine and now all I have to do is press the button!!!

Eletta is an excellent coffee maker for the home. I find it is easy to use and maintain. Not too noisy, and produces coffee at the right strength and temperature. (I do heat my cup first.) The milk heating function, I find the best way is to not use the jug, I just use the steam function. Easy to maintain.

The Eletta makes beautiful creamy coffee and it’s fully automated functions plus self-cleaning (including on the removable milk canister) features make it so practical and easy to use. We love it and use it every morning for our take-away coffee on the road to work.

Our machine we use for work. had it nearly 3 yrs. It has made over 34 000 coffees. Just died. No coffee coming out of spouts.Steam, water and milk still works. We descaled it every month. Highly recommend it.

Our delightful Elleta coffee machine died this morning after making 5686 coffees over six years. Without any hesitation I drove to Costco and brought home a new one tonight. NUF said.
It still grinds and make the coffee but it won’t make the milk.

I just received the machine this afternoon and the machine showing General Alarm, after turning off and on press Latte Button, it stuck there showing "Latte Preparation Underway" for more than 10 minutes and nothing comes out.

Even pressing reset back to factory default. Remove the water tank and open the cover and pressed the red button to reset diffuser also remained the same. What sort of product quality is this machine?

This machine is a big disappointment, weak coffee, warm coffee, you lose the settings if the power goes off and the instruction manual is very disappointing. Have owned a DeLonghi Magnifica for 8 years has been a brilliant machine at half the price. The Eletta is not easy to setup and get the required coffee taste you will use lots of beans and milk and will have to use a microwave to get a hot coffee. Our machine broke down after 4 months of use and had to be sent away something in the milk pump failed ????? got it back and had to go through the setup again still makes lousy coffee would swap for another Magnifica.

I had the previous one and loved it. This one has a flawed design. The beans won’t go down most of the time! I called and they said that I couldn’t use French Roast—too oily? So I changed from my favorite beans and still it didn’t work. Then I was told to only put a very small amount of bean unlike the old one which you could fill. For $1700+ this is a regrettable purchase. wish they would exchange!

This machine is horrible. Have tried various beans and settings. We’ve given up. It’s a dust collector now. Can’t wait to get rid of it. Delonghi customer service is pretty average.
After ringing to see if we can get a Delonghi expert to see if we are not using the machine correctly, we were told to go to there service centre and would have to pay something like $100-$150 an hour for the privilege. Are you friggen serious? What, was a plumber going to show me how to use it? Pathetic

I have had the Eletta for 4 weeks now and we use it every day. The Eletta is very easy to use and maintain. The milk container is easy to clean and put back in the fridge. It makes perfect Capachinos and Lattes every time. The long black function slows down the brewing so you get a stronger coffee. I find the water temperature is just right.

The machine requires constant washing and rinsing. This is quite annoying because when I turn it on in the morning I have to wait. Furthermore, it takes a while to get ready and make the coffee. The noise often wakes my wife up to so I guess it acts as a second back up alarm clock.

Great coffee machine. Makes good coffee. The family love it. Easy to use. Only downside is that the milk is not heated hot enough automatically but can be heated further with the steam knob. But otherwise a really good machine. The best thing is being able to use our own beans.