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Reviews

(9)
(6)
(6)
(3)
(1)
  • Consistency
    3.5 (4)
  • Build Quality
    3.6 (5)
  • Value for Money
    2.8 (5)
  • Ease of Use
    3.8 (5)
  • Cleaning & Maintenance
    3.2 (5)
  • Product is used:
    • Daily (5)
  • Noise Level
    3.0 (1)
  • Milk Frothing
    2.3 (4)


Edwin M

Edwin MPeel, WA

Avoid this machine

published

Waste of Money. As mentioned by other reviews on this page (which I wish I read before buying this machine), milk a little above luke warm, flat white is way too foamy more like a Cappuccino. Called Jura, can't adjust amount of foam on this machine . You cant have simple warmed/hot milk only foamy milk.



Purchased in December 2021 at Harvey Norman for $1,550.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Milk Frothing
Product is used: Daily
See all answers

nk15

nk15Greater Melbourne (Metropolitan), VIC

  • 2 reviews

Stop working after 2 days

published

Had jura 5 for 7 years prevuously no lroblem what so ever.bought a new one jura ena 8 nordic first not made in switzeland but it is ok.plastic mostly.switch on done all settings had a coffee made 6 times .now always empty coffee ground come up done everything as per instruction several times still unable to reset my mashine.called to jura suport no acess on weekands.now stuck until monday thinking just return it to shop

Purchased in August 2021 at Harvey Norman Appliances Physical Store for $1,500.00.



Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Consistency
Product is used: Daily
See all answers
Sanja

SanjaPerth, WA

  • 30 reviews
  • 1 like

Best Coffee machine

published

It is definitely one of the best machines, if it was only a little more affordable it would be perfect. The coffee is ground so well and the taste is delicious.

Purchased in June 2021 at Harvey Norman for $2,300.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Consistency
Milk Frothing
Product is used: Daily
See all answers
1 comment
Jura
Jura A.Jura

Dear Sanja,
We are so happy to hear your enjoying the JURA E8 coffee machine and the fresh coffee taste, if you need any assistance please call 1300 285 872 or email support team on [email protected]
Kind Regards
Kylie - Aftersales Manager



Not me

Not me

  • 9 reviews
  • 1 like

Perfect jura E8

published

Bought 6 month ago best machine on the market. Coffee taste nice froth milk and easy to use. Love jura. The only think milk not that hot when frothing. Other then that worth every cent.

Purchased in November 2021 at Bing Lee Physical store for $1,850.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Consistency
Milk Frothing
Product is used: Daily
GrinderBing lee
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1 comment
Jura
Jura A.Jura

The reviewer stated that an incentive was offered for this review


Rita

Rita

  • 2 reviews

Cold milk frother

published

We wanted a completely automatic machine and purchased a Jura. The coffee was really good but the milk frother did not make the milk hot enough. When I contacted Jura they told me to warm up my cup or microwave the milk before hand. That seemed silly to me I could have purchased a cheaper machine and bought a milk frother. I ended up buying a milk frother from Starbucks and used that for a while. Then I purchased a Breville and it does everything the Jura did with a bigger water tank and bean holder and the milk frother makes the milk as hot.

Purchased in February 2021 for $1,500.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Consistency
Milk Frothing
Product is used: Daily
See all answers

Lanz

LanzPeel, WA

  • 9 reviews
  • 4 likes
  • Verified purchase

What a fantastic Machine Jura

published

This coffee machine is so smart, it makes a hot coffee, perfect lattes, perfect function for frothing milk. We love our jura and would definitely purchase again in the future, they are reknowned for being the best coffee machine on the market. The E8 is quiet, slimline, looks great and best of all makes exactly what I want it to make. perfect cups of coffee everytime.

Date PurchasedDec 2017

Doug

DougPerth, WA

  • 2 reviews

Don't believe them

published

We have had our Jura E8 for two weeks now and the coffee temperature is terrible. Jura's solution to our complaints is to heat the cup with boiling water first and then make the coffee with the frother set to no froth and then microwave the coffee. How do you make a cappuccino without the creamy texture and why should I waste power and water to solve a coffee making problem caused bu their machine. Also in case you ask we have changed all the possible settings in the machine. In short this machine is a genuine waste of my money ($1880 AU) and it looks like I am not going to be able to rectify it through Jura. Problem solved thanks to Harvey Norman, returned the jura and purchased the Sunbeam Torino.. now this makes great coffee

Date PurchasedNov 2018

JillyATL

JillyATLCumming

  • Verified purchase

Milk is not hot - detailed review

published
Date PurchasedNov 2018
Sally Browne

Sally BrowneMackay

  • 2 reviews

Fantastic Machine

published

I bought this for my husband who absolutely loves his coffee, but only bought a nice coffee from Maccas and we only had instant at home, he has tried all of the different cups of coffee the machine has to offer and he loves them all, even my sons love it

Date PurchasedSep 2018
Haley J

Haley JNSW, 2076

  • 4 reviews
  • 1 like

This is so quiet and makes good coffee

published

When I wanted a coffee machine I test drove a number at a trade fair. I wanted a quiet and reliable machine that did everything I don’t have time to do. The Jura is outstanding and the quality of coffee it produces is professional and better than that I can buy from my local cafe. I love the Jura

Date PurchasedDec 2017
1 comment
Jura
Jura A.Jura

Dear Haley J,
We are so happy to hear you are enjoying the perfect cup of coffee from your E8, if you need any assistance please contact us on email: [email protected] or call on 1300 285 872.
Kind Regards
Kylie - AfterSales Manager


Consuming a lot of coffee drinks

published

Consuming a lot of coffee drinks
By the way thank you to all those comments about the coffee not being hot and off in fact my burnt tongue on the espresso thanks you we absolutely love our Jura e8 makes amazing drinks I’ve being retired spending a lot of time and coffee sampling all the drinks we can make professionally and the self-cleaning features Are amazing if you want your cappuccinos hotter set your espresso On high heat make an espresso then move the cup over to the foam wand And push portion of milk this makes the cappuccino hotter rather than a coffee coming out the one touch wand.

Date PurchasedAug 2018

Roberta

RobertaTemplestowe

  • 3 reviews
  • 3 likes
  • Verified purchase

My Jura E8 is awesome

published

Hey Douggie,
You may need to read the manual and get the settings right for the coffee machine. Our coffee machine pours hot coffee all the time. It's the best coffee machine i've had in my life. We too had an old Jura coffee machine but it was 12 years old and was very basic.
I love the hot water feature in the E8. We really only use it for basic coffees, never used the frother as it's just something else you need to clean.
Call Jura in Hawthorn where I bought mine from.....I'm confident they will provide a simple and cost effective solution for you over the phone.
Good luck and let us know how you go.

Date PurchasedMay 2018
1 comment
Jura
Jura A.Jura

Douggie

Douggie

  • 3 reviews
  • 1 like

Cold as

published

We just bought our machine yesterday, we decided to upgrade from our other Jura that we had for 10 yrs ... not happy with this one as with reading other reviews ( wish we had done this beforehand but trusted it would be like or better than our old one E5) our coffee is COLD I have black and I can drink it straight away, my husband has cappuccino but he has to microwave it not a good look when you invite friends over to sample the new machine... awkward, not happy is an understatement, big bucks for cold coffee was not a wise spend

Date PurchasedMay 2018
1 comment
Douggie
Douggie

Chris

Chris

  • 5 reviews
  • Verified purchase

Very good coffee maker

published

Nicely designed, good looking machine. The coffee is superb, sometimes not hot enough but with some setup adjustments you can have it the way you like it with the right temperature. The amount of coffee and milk are also adjustable. It's very easy to use, everything is pre-programmed so you can have cappuccino, flat white and also less known ristretto and more. The cleaning process is also automatic and at the time of switching it off you are asked what (if any) cleaning process you'd like to perform.

Date PurchasedSep 2017
KSDE

KSDEMelbourne

Love this... but

published

We love this machine but it does take up a large amount of our bench space. It doesn’t have a cup warmer but Jura packager it with a separate cup warmer unit which we love as its on a timer - warm cups in the morning!
One aspect missing in this model is a steam wand. So you always have to use the clear pipe connected to milk jug etc.,
We also love the Bluetooth connection and ability to set our individual fabourite blends of coffee volume, strength & milk..,
Great product overall. Thanks Jura!

Date PurchasedAug 2017
ebbz66

ebbz66Sydney Surrounds, NSW

  • 5 reviews
  • 4 likes

Cannot fault this machine

published
Date PurchasedDec 2017

Julie

JulieMount Gambier

  • 2 reviews

Great machine

published

I have purchased my machine 2 weeks ago from harvey norman am very happy with it except its not hot enough i would expect it to be hotter than it is especially the price you pay for it everything else about it is great easy to use and easy to clean

Date PurchasedDec 2017

Rosa

RosaCamberwell, Melbourne

  • 3 reviews

Easy to use and very hygenic. Perfect cup of coffee

published

At a touch of a button you can get great quality café style coffee at home. The machine is very easy to use and can be programmed so that you just need to press the one button and you are done. Very hygienic as it cleans when you switch on the machine and after you use it, although it can be a bit of a pain to clean it after each use.

Date PurchasedOct 2017
1 comment
Jura
Jura A.Jura

Dear Rosa,
We are so happy to hear you are enjoying your coffee machine if you need any assistance please call 1300 285 872 or email us on [email protected] and we will ensure its resolved.
Best Regards
JURA - Support team.


Perfect except for the lack of heating options....

published

Exceptionally easy to clean and use. The coffee strength options are perfect as is the options of how much milk to and etc. I adore my coffee and after five years of my husband nagging for a real coffee machine we are very happy. We are still to tinkering with the settings though and getting to know our jura.

Date PurchasedNov 2017
1 comment
Jura
Jura A.Jura

  • Verified purchase

Coffee is barely warm

published

Coffee tastes good very easy to use easy to keep clean. I am so disappointed in the temperature of the coffee. I like my coffee really really hot. I consider the temperature of my Jura coffee very very unsatisfactory . I would not recommend spending that large amount of money for a barely warm coffee. I wish I had read the reviews earlier it seems it cannot be fixed.

Date PurchasedSep 2017

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Questions & Answers

Arie

Arieasked

Hi.
Recently I have upgraded myself with Jura E8.
the coffee strength is selected via a 8 beans display. No mention of strengthe in grams or spoons.
what is the conversion ratio i.e bean for grams of coffee?
Tx, Arie

No answers

S.Oates

S.Oatesasked

Hi recently bought a Jura E8. Why is it that the coffee doesn't come out of the spout but comes out where the milk comes out

Cheers

Shayne

1 answer
Not me
Not me

The coffee only comes out of the spout (just behind the milk) when making cappacuino or flat white. (Milky drinks) the main ones in the middle for espresso. Hope this answered your question.


Mark

Markasked

I’m considering purchasing this model but quite concerned with the questions around temperature of the coffee and/or milk. Seems many have this issue as well. Why isn’t the solution, which seems to be a system Configuration not published?

1 answer
Lanz
Lanz

I run through a glass of hot water after the machine turns on its seems to heat up the lines more but of course a latte is full of milk so the milk is hot but not roasting it’s fine but I guess each to their own with how hot u like it. I love this machine especially with comparison to other brands,


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