I bought one of these 14 months ago and it suddenly stopped working. I contacted Dimplex support and within a few days I had a replacement unit organised. Excellent after sales support and friendly team.

This is a great little fan to start with, but as mentioned in the manual, dust build-up will effect the operation and yet you can't remove the grill cover to clean the dust! They recommend to use a vacuum, however, as other reviews have mentioned, this simply does not work. So, depending on your environment, you effectively have a fan becoming increasing ineffective within a few months. Would I recommend it? Certainly NOT!

Good old fashioned service is alive and well. Purchased a Dimplex Evaporitave cooler ( can recommend) last November (2019) with this bonus fan. Fan failed in January just out of warranty, enquired Dimplex where to take for repairs but was informed it couldn't be fiixed but was requested to forward our purchase receipt. Today we recieved a replacement, not new, but how wonderful to encounter a company with genuine customer care qualities, as older Aussies it's a breath of fresh air. Thankyou Dimplex and congratulations.

Very happy with purchase. I am light sleeper and wanted something quiet for bedroom. Low setting is more than enough for a nice breeze and average size room. Middle speed is noticeably louder and not something I could sleep with. Top speed is too noisy and not something you would have on continuously. Remote control is great, saving getting out of bed.

Strengths:
1. powerful airflow, even comparing with other 40cm fans in my house
2. long air moving distance
3. capable of various scenarios, either as a bedroom fan or living room circulator

Weaknesses:
1. pricy, over 100 for a tiny fan( though worth the price IMO)
2. the LEDs are basically search lights in the dark, though I'm not bothered personally.
3. the oscillation feature has no anchor point, so you have to adjust it through the remote everytime

I bought this online so I wasn't quite sure what to expect.
I'm really glad I did get this fan, it's great! The lowest setting is quite powerful and quiet enough not to be very noticeable if sleeping or watching television. The other 2 settings are really strong and get a lot of air moving about the room when needed. The footprint of the fan is really small so it doesn't take up much room and you can put it anywhere you want, on the floor or side table etc. It has definitely been worth what I paid for it. I recommend this fan.