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Dimplex DCACM20 (Manual Controls)
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- 19 reviews
- 2 likes
We bought this air circulator after having sleepless nights with the heat, and we wanted to be able to keep the air moving through to cool us. We were trying to solve the problem quickly, as we one day would plan to put in a fan - however right now we don’t have the time.
This little gem was on special at the good guys, and we thought we would give it a go!
Pros:
It really does cover a good area - circulates through our whole master suite, wardrobes and ensuite no problems
The option to rotate not only it’s direction for constant direct airfl...
Read moreow or circulating, but the multi angle fixture can be angled from flat facing to direct upwards, and 3 placed between. It’s relatively quiet - okay, you can definitely hear it, but it doesn’t buzz or make any disturbing sounds It was cheap - $80 and my summer issues were taken care of It’s potable - can move between rooms no problem Cons:
Purchased in January 2022 at The Good Guys for $80.
- 4 reviews
- 4 likes
Can't clean the fan blades and inside - it's dangerous and could be a fire hazard.
I purchased a Dimplex DCACM20 Air Circulator 23/1/2020. At first I didn't use it much but lately I am using it more and it needs a good clean on the inside but the instruction manual says just wipe the outside with a soft brush and wipe the surface of the unit with a soft damp cloth and a mild detergent which is alright for the outside but how on earth do you clean the inside. There is no mention of how to clean the inside. Dust and grime has built up on the fan blades inside the air circulator and all the instruction manual says is 'THE FAN COVER CANNOT BE REMOVED'. It's very dangerous and could be a fire hazard. I wouldn't recommend this product.
Purchased in January 2020 for $155.90.
Hi Marcelle, thank you for your feedback. The manual has cleaning instructions on page 10 including how to clean the blades:
Cleaning Over time, dust can accumulate on the grille covers and fan blade...
Read mores, which can affect the fans performance. It is recommended to clean the fan at least once a month.There is no screw on the back of the dcacm20 so there is no way to gain access to clean the blades plus on page 10 under cleaning - the manual states note: the fan cover cannot be removed? Please inform me where is this supposed screw on the back?
Apologies, we found the screw in it's very obscure position. Done. The next step in the manual says to twist the front grill anti-clockwise and remove....It's not moving, Hercules couldn't get the fro...
Read morent grill off. My husband, my son and my neighbour could not get the front grill off. It's made from flimsy plastic and any pressure may result in the grill breaking. How do I get the front grill off to clean the fan? Can I take it some place to have this done?
This is a great little fan but I can't clean it. Now it takes a while to actually start rotating. Probably dust build up because I live out in the country. Please help
Hi Lois, if you can provide us your email there is video we can send you. Thanks
Thanks, we have sent it to you.
- 25 reviews
- 20 likes
Nice looking little fan, needs more thought put into accessing fan blades for cleaning. Can be quite noisy, they need a very low setting for at night, I found it too noisy to use in my bedroom at night, so ended up giving it away to a relative.
Purchased for $80.
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- 2 reviews
Great function and form factor. Quite on low speed but noisy on high. Difficult to clean but not impossible. The front of the unit does come off, there is a screw you can access from the back. Once removed, it’s easier to get to cover off.
Purchased in December 2018 at The Good Guys for $79.
Hi Kendall,
Thank you for taking the time to review the Dimplex DCACM20
- 7 reviews
- 1 like
Purchased this from appliances Online just 12 months ago and they were wonderful. Within 6 months of moderate use unit failed. Would not work at all. Appliances Online replaced it promptly. Now 6 months after that unit has again failed. Have only just written to dimplex. Has put me right off anything with the Dimplex brand. I've had fans that have continued to work after close to a decade, and this thing can't event make it to a year. Difficult to clean, can't get to the fan blades to wipe them down as it is an entirely closed unit. Doesn't se...
Read moreem to be made for any form of repair which is environmentally wrong. Another item that will end up tossed into landfill prematurely Expected more from Dimplex. This was the first Dimplex item I had ever purchased. That's the way it will stay. Only just tried calling customer service as per dimplex's request, got hung up on once and after being put on hold my phone number details were taken for recontact. Don't have any faith in customer service either: no one really there.Purchased in April 2022 at Appliances Online for $46.
Hi S.K.
As previously mentioned on your previous review of the DCACM20 Please contact our technical team to discuss further 1300 556 816.
I have contacted Dimplex 19/04/2020 The automated call back service took my number. No one from Dimplex has called back Over 2 years ago I sent Dimplex an email asking about an accessory for an unre...
Read morelated item. No one ever contacted me 2 years ago, I'm not expecting much now. I have heard Dimplex's customer service was non existent, I can confirm that now. Products are low in quality too. Steer clear.I have 2 case numbers for Dimplex case no. 9672968 date 20/04/2020 and my dad's case no back in 28/02/2018: 6001442. I've learned my lesson: no more Dimplex products. This is not customer service, it...
Read more doesn't matter what you say.l, it just isn't. I give up.- 4 reviews
- 9 likes
This is a great little fan to start with, but as mentioned in the manual, dust build-up will effect the operation and yet you can't remove the grill cover to clean the dust! They recommend to use a vacuum, however, as other reviews have mentioned, this simply does not work. So, depending on your environment, you effectively have a fan becoming increasing ineffective within a few months. Would I recommend it? Certainly NOT!
Purchased in December 2018 at The Good Guys for $75.
Hi Clem,
Thank you for taking the time to review our product. We have a video to share with you as to how you can clean and access the blades. Please contact our Customer Care team so we can email ...
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- 5 reviews
- 5 likes
Good old fashioned service is alive and well. Purchased a Dimplex Evaporitave cooler ( can recommend) last November (2019) with this bonus fan. Fan failed in January just out of warranty, enquired Dimplex where to take for repairs but was informed it couldn't be fiixed but was requested to forward our purchase receipt. Today we recieved a replacement, not new, but how wonderful to encounter a company with genuine customer care qualities, as older Aussies it's a breath of fresh air. Thankyou Dimplex and congratulations.
Hello Me1558
Thanks for posting a review on our product, we really appreciate your feedback.
- 30 reviews
- 28 likes
Purchased the Dimplex Air Circulator in May 2018. Low setting is reasonably quiet so it suits the main purpose for use in the bedroom to circulate air helping me sleep, white noise effect is helpful to in that respect. But high speed is ridiculous, the noise it makes is very loud, to loud to watch TV with, the increase in air flow does not match the decibel increase and the unit vibrates on high, making high useless. But with recent hot nights I really wanted a fan speed a bit more than the low setting. Not good enough for the $80 it cost. The...
Read more fans blade protector can not be removed which is annoying as it makes cleaning difficult, fiddly and time consuming. I bought this fan after my Dimplex 30cm box fan burnt out after 13 years of considerable use. Dimplex no longer make a 30cm box fan. I now regret not going to Bunnings and getting a Mistral Box Fan for $23 considerably cheaper. 30cm box fans move more air efficiently and considerable quieterFind out how Dimplex DCACM20 (Manual Controls) compares to other Standalone Fans
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Questions & Answers
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Details
Category | Standalone Fans |
---|---|
Price (RRP) | $69.95 |
Features | Oscillating |
Type | Desk |
Dimensions | 320 x 225 x 215 mm |
Manufacturer Warranty | 1 year(s) |
Colour / Finish | White |
Construction | |
Blade Material | Metal |
Number of Blades | 3 |
Body Material | Metal |
- GTIN13: 9420030000000 and 9420033212903
- MPN: DCACM20
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Hi Stephmates, Thank you so much for taking the time to leave us a review. To clean it you can refer to page 10 of the manual. We are glad to see that overall you have enjoyed the appliance. Thanks