Disrupt Surfing
17 reviews · Statistics
Reviews
Terrible service. Avoid at all costs!
Online storeI was really let down by Disrupt Sports. Ordered a personalised yoga mat through them, making it clear I needed it by a certain date, which they said was no problem. Date was looming so contacted them but didn't hear for days and was told they didn't know why it wasn't sent yet, but by then was too late. Finally got a tracking link but delivery is so slow and no one at Disrupt showed any interest in trying to help me get it in time. Just blamed the courier. Feel completely fleeced for my money as I only purchased because they said I would get it in time. Hard to contact them, care factor low, no customer service. Really bad experience and won't use them ever again.
Show detailsHeavy thick glass
Disrupt SurfingDo not buy these boards!! I asked to get the same specs as a hypto krypto 5’10....the size was right but not much else. To begin with the board weighed nearly double what a hypto is, glassing was so thick. The board felt very slow and heavy on the wave and hard to catch anything. Now I know what it must have felt like to ride a board in the 50’s.
Great customer service and product
Disrupt SurfingI had a little issue at first trying to find out when it would arrive but once I got in contact it was such a pleasure to deal with, he stayed in contact until my step daughter got her yoga mat and was just as excited as I was, very compassionate and friendly! My step daughter loves the soft fabric material and says its more cushioned than her Lorna Jane mat. She said it's perfect for her gymnastics as it doesn't slide around! I was concerned it would be pixelated as I created the design on my iPhone and edited it a lot but the product looks fantastic! Well worth the wait, THANKS SO MUCH.
Love My Board
Disrupt SurfingI've just received my board (baked bean) last week! My design actually turned out to be way better than I expected and it arrived in just a couple of weeks. Couldn’t have asked for more from disrupt - very helpful and friendly. I will be back at Christmas to order the bf a board. Couldn't recommend them enough. Thanks guys!
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Loving My New Custom Board
Disrupt SurfingGreat customer service! The guys at Disrupt were happy to answer all of my questions and set me up with a killer custom design.
Love my custom board!
Disrupt SurfingLove my new custom-made board! The design process was simple, quick and I got exactly what I ordered - which is something that no-one else has.
Would definitely recommend!
Great first board
Disrupt SurfingFinally moved on from borrowing boards from mates and decided to get a custom board made!
As i'm only a beginner and not looking for an expensive high end board I decided Disrupt were the way to go. The design process was really easy, the team were really helpful and I ended up with an awesome product. Perfect if you're looking for a good quality board with a more affordable price tag.
My summer board!!
Disrupt SurfingI was looking at getting my own board made, and asked for a quote from Disrupt. It felt more like a consultation rather than just a quote, which i was blown away by! They advised on what would be perfect for my weight, height and experience, and even made a mock up of what my board would look like! I was very impressed with the service right from the start.
Once I ordered the board, they told me the estimated delivery time was 8-10 weeks, it came in just under 10 weeks, which is what I expected, however they've clearly mastered the delivery
... Read moretime issue as my friend ordered one and hers came in 6 weeks. The board came out exactly how i wanted it, looked great as well performs really well! Definitely a company to keep a look out for, and i will be ordering from them again and recommending them to everyone!Terrible
Disrupt SurfingBoard was 2 months late, when I got it, it was not what I asked for. The glass job was so thin it started cracking first surf. They sanded it too hard on the rails and it cracked down the nose with a bump to my arm. The tail is cracking and it won't last. Disrupt won't refund my money, do your research and you will find a lot of other people with similar experiences.
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Extremely Disappointing
Disrupt SurfingAn extremely dissatisfying experience of online shopping. To cut a long story short, have waited over 5 months for a board which I was advised would be completed in around 8 weeks at the beginning of March. Countless miscommunications, changes in timeframes, delays on delays and alterations to Payment Terms from those agreed to when paying the deposit.
To top things off, I receive a board two days ago, which does not meet the design, colour or finish discussed and agreed to when placing the order. Written communication of these issues upon
... Read morereceiving the board on Tuesday have fallen on deaf ears. Such a disappointing experience and seemingly an example of a good concept executed poorly. Full details of my experience from my point of view (because I don't think it would have fit on a review section here) in a blog post if you feel like knowing more - http://bit.ly/1K8wEpulove it
Disrupt Surfingordered a custom board and it looks great and the service was awesome. the site is great too to explore the types of board that are right for my size and experience
Great experience
Disrupt SurfingReally good experience - went to purchase a board for my boyfriend who is a Kiwi with a custom board with a fern leaf on it. Found it pretty easy to customise but also had some questions and the staff was really friendly. And my boyfriend loves his board!
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Finally a custom board!
Disrupt SurfingI've always wanted a custom board because I like riding things that are a bit different but always scared off by the price and not being able to get exactly what I want. Finally ordered a custom shape from Disrupt and plus a custom board graphic!! So stoked it looks great and surfs even better! Definitely ordering another when I can.
Good ones
Disrupt SurfingThese guys are awesome. I'm pretty new to surfing and wasn't entirely sure what sort of board I needed so to have that mapped for me was pretty rad. I then started playing around with the design, but ended up going for an artist designed one to ensure my horrible taste didn't ruin my new board. Would highly recommend
Blown Away!
Disrupt SurfingSo i'd been shopping around for a board but i wanted something colourful. All the shops i went to gave me different advice on what i should get - i couldn't get a consistent answer on what size and shape would suit me best! After expressing my frustration at the 8th dropkick numpty telling me "i definitely needed to drop a grand on this fully sick plain white board for shred-din it up" i came across disrupt. Met the guys down at my local break and holy crap they were cool! They let me demo two different boards that they used their ipad to recom
... Read moremend and took my order right there on the beach for a custom artwork! A few weeks later it rocked up and holy crap it blew me away! This things amaaaaazing the colours and the print are so vibrant! It cost me half of what i was looking at in the store and im the only one that has this unique board! <3 <3 <3 awesomeeeeeeQuestions & Answers
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