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Makes my life so much easier!
So happy with my purchase!! I have a long haired dog and cat so this makes my life so much easier. I can walk the dog or take a shower while the floors get cleaned. Happy Days
Originally posted on Dreame Technology using our platform
- Verified
Best Buy, love it!
I purchased the item, charged it up & away it went. Cleaned the whole house by the time I got home. I found the app easy to use & love the fact you cant ask it to clean a room at a time that suits me. Deame Z10 Pro cleans well & is quite. Great purchase.
Dear Charmaine, we're super happy to hear you consider your Z10 Pro a great purchase. Thank you for sharing your experience with us and the community. Welcome to the Dreame team!
Originally posted on Dreame Technology using our platform
- 10 reviews
- 6 likes
I love this thing!
Super friendly app and just the ease. So easy to move and remap floors like our 2 storey house. For this value it is amazing. We have tiled floors and wooden floors upstairs and this perform flawlessly considering its just dragging a damp mat around but the vacuum helps suck up any clumps of dust balls during the clean up. Highly recommended.
Purchased in at eBay for $899.
- Build Quality
- Value for Money
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Hi Alvin, Welcome to Dreame Family! We are very thankful for the 5-star review. We do appreciate that our Mi Home App and its features help you a lot especially in cleaning your floors hassle-free and...
Read more with its multi-map options. Feel free to reach us anytime if you have other concerns at [email protected]. Have a great weekend ahead!
Who wouldn't want another Z10 Pro, right?
It's true that you cannot get enough of Dreame once you have it! As you know, we are still on our Spring sale and you can still take advantage of the huge discount for the Z10 Pro!...
Read more Furthermore, we highly recommend signing up for our Email Subscription - https://dreame.com.au/ to receive all the latest promotions and press mentions. You'll never know, we might have awesome announcements soon! ;)- 9 reviews
- 5 likes
great robo vacuum cleaner
i have had my dreame z10 pro for a couple of weeks it gets every where. i have carpet and tiles and it works great on both and is soo quiet bought it from Harvey norman
great machine highly recommend it
- Incentivised Review No
Dear Michael, we highly value your honest feedback, and hearing that you recommend our Z10 Pro is a bonus. Thank you so much for choosing our brand and welcome to the Dreame family!
Find out how Dreame Z10 Pro compares to other Robot Vacuum Cleaners
Know better, choose better.
- Verified
I’m in love with this!
This is my favourite vacuum, I love all the features and have it automated to start cleaning everyday. The mapping feature was really easy to use. It does a great job mopping and vacuuming
Hi Tori. We really appreciate your 5-star review. I'm glad to hear that the features, especially those relating to mopping and vacuuming, met your expectations. Please contact us anytime and we are happy to help. Enjoy your day!
Originally posted on Dreame Technology using our platform
- Verified
Good but….
The automatic timer fails to work. Scheduled for 3am cleaning and the vacuum doesn’t come on. Manual operation is working well. The machine stopped when it was full which was unexpected.
Hi Michael, please know we value your experience with our Z10 Pro and we would like to take this opportunity to sort the matter for you. Kindly email us at [email protected] and use the subje...
Read morect line: URGENT: Z10 Pro timer concern, and the order number for your purchase. We'll be looking out for your email and further assist from there.Originally posted on Dreame Technology using our platform
- 2 reviews
- Verified
Great
Bought this for the vacuum function as we have two dogs and our white tiled floor is always covered in hair.
Really pleased with room/zone function as it means I can schedule the most used areas to be cleaned every day, and then the entire ground floor twice a week. Haven't used (and don't plan on using) the mop function so can't comment on that.
Picks up our dog hair really well and app is simple to use and program.
Hi there! Our hearts are full upon reading your wonderful review of our Z10 Pro.
We are delighted to know that it keeps away dog hair and makes your floor clean! Thank you also for reviewing the application as a user-friendly app....
Read more We're happy to have you in the Dreame family! :)Originally posted on Dreame Technology using our platform
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Stopped working and notified Dreame, 3 weeks later no resolution
Z10 stopped working and notified Dreame, 3 weeks later no resolution. Sent in videos and done what they have told me to and still no resolution. I have to keep contacting them asking for updates on returns and refunds but they say waiting with some other team. Poor customer service for an expensive vacuum that doesn't work
Purchased for $999.
- Build Quality
- Value for Money
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Looks like the customer below has had the same issue. I have put in a consumer complaint with consumer protection
Hello Byron, I am aware of your predicament and, although we are currently surrounded with enquiries, be assured that we are doing all in our power to respond to each and every one of them. We appreci...
Read moreate your patience, and be assured that we will respond to you via email as soon as we can.It’s been 3 weeks already without a resolution, how much longer is it going to take? Maybe if your products didn’t break you wouldn’t be surrounded with enquires. Can you have your manager contact me
- 4 reviews
- 8 likes
- Verified
Do Not Buy! $1000 in the bin.
This vacuum did not work from the start - connected briefly once through app, then died, so obviously a faulty unit. Will not connect to wifi or app so cannot function properly. I contacted customer service immediately and they kept advising me to reset the vac multiple times. I reset vac, uninstalled and reinstalled app, did a factory reset dozens of times which took many many hours of frustration. None of this worked.
Customer service is terrible. They were slow to get back each time and evasive about repairs/refund, asking for photos and v...
Read moreideos of me reseting and asking the same questions over and over, "referring to their other team" whoever that is, wasting several weeks. I got it to work manually a few times but it will just do the same areas over and over, starting in the base room everytime. When it cleans it does an OK job but the brush flap was torn to shreds after first round (see pic).. this wont last long. I have requested a refund and Dreame have completely ghosted me since, with my last half a dozen emails going unanswered over 2 weeks and dont answer phone number listed. This is appalling service, the worst I have ever experienced in Australia (I beleive it is run overseas- China?). I am warning others not to fall for the trap.Purchased in at Dreame Technology for $999.
- Build Quality
- Value for Money
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Hi there. We care deeply about your experience and we try our best to meet our regular quality standards.
We would love to help regarding the issue that you have raised and assist you accordingly. ...
Read moreCould you kindly send us an email so we can further look into the previous messages that you sent. You may reach us at [email protected]. with the subject line: URGENT Dreame concern (Order Number)Find out how Dreame Z10 Pro compares to other Robot Vacuum Cleaners
Know better, choose better.
- Verified
Really like it
Much faster and effective than cheaper models I’ve purchased previously. Don’t get your hopes up about using Alexa with it, it has very average functionality - Alexa only starts the vacuum, you can’t tell it which room to clean. You can customise the cleaning through the app but it would be 10x better if you could control that via Alexa too.
Hello Carrie, thank you very much for your kind words. Please note that we will take this suggestion to our higher management team to have Alexa voice commands be supported in the near future. Contact...
Read more us if you have any additional questions or concerns. Enjoy your day!Hi Carrie! Thank you for your great review! It's nice to see these comment that our products are effective and can lessen your house works.
Your comment regarding its compatibility with Alexa is not...
Read moreed for future reference. We'll be surely looking forward to improve this feature in the future. :)Originally posted on Dreame Technology using our platform
- Verified
One less thing to worry about
Absolutely loving this machine, my life is very busy and my house has a lot of traffic going though it, the vacuum saves me time by me not having to do it now so gives me more time to do other things and also enjoy my time with family and friends. It also make me keep on top of the cleaning as in picking up things on the floor so it doesn’t trip the vacuum up lol
Hi Tracey, we're in awe of your 5-star rating for our Z10 Pro. Know that we highly value your kind words and we're extremely grateful that our robot vacuum lessens your worries with the home cleaning routine. Welcome to the Dreame family!
Originally posted on Dreame Technology using our platform
Great Robotic Vacuum
Did a good job on vacuuming the floor but sill have to do the corners
Purchased in at Dreame Technology for $900.
- Build Quality
- Value for Money
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Welcome to the Dreame team, Barry! Thank you very much for your time in leaving us with an honest review. Should you need any assistance with your Z10 Pro, please don't hesitate to email us at [email protected].
Find out how Dreame Z10 Pro compares to other Robot Vacuum Cleaners
Know better, choose better.
- Verified
Made my life so much easier
It is a great machine, i dont like the mop as much as one mat isnt enough and the vaccum get confused easy but over all i am happy with this item
- Incentivised Review No
Wow! It's such a nice feeling knowing our Z10 Pro made your life easier and that you're happy with your purchase. Thank you very much for choosing to be part of the Dreame team, Renee! If you need hel...
Read morep with your robot vacuum, please don't hesitate to email us at [email protected] and we'd be of kind assistance.Originally posted on Dreame Technology using our platform
- Verified
Great product
Great product, have had no issues works well. I wouldn't suggest buying this one if you need a really good mop as it is more wiping your flooring over then an actual mop which you'd probably want to buy the w10. I will be buying the w10 for my downstairs hybrid flooring and using the z10 upstairs which is carpeted and some tiles in bathrooms.
To recap great product and haven't had an issue with it would recommend to anyone for price and usability.
I am eagerly awaiting a notification that there are spare parts for the unit so I can change parts easy enough.
Welcome to the Dreame family, Nathan! We greatly appreciate your detailed review of our Z10 Pro. We're also more than delighted to know that you're happy with your Z10 Pro and plans to also purchase t...
Read morehe W10. Thank you for choosing us and knowing that you would recommend our brand is a bonus! Cleaning is a breeze with Dreame!Originally posted on Dreame Technology using our platform
- Verified
Its great
the only concern i have is the purchasing and need to purchase paper bags, I would have hoped something this expensive didnt mean having to buy paper bags as additional ongoing costs
Hi Annette, we appreciate your feedback and thank you for choosing our Z10 Pro. Though the antibacterial dust bags are not reusable, it can store up to 4L of dust and debris for up to 65 days. Amazing...
Read more, right? Welcome to the Dreame team! We are happy knowing that you are part of our family.Originally posted on Dreame Technology using our platform
Questions & Answers
Can the rechargeable battery be replaced?
That's a great inquiry you got there, Viper.
In response to this, please be advised that the rechargeable battery of the Z10 Pro is built-in. Hence, should it need to be replaced, the device has to be sent back to us....
Read more I hope you find this helpful. Have a lovely day!Ho long does the rechargeable battery last and what is the replacement cost and with the last comment made by you is if battery needs replacing the device has to be sent back does that mean the whole vacuum if so very expensive
Hi, Anne. Thank you for reaching out!
In response to your message, the battery lasts depends on how you are using and taking care of it. Since the battery is built in, it needs the help of our team t...
Read moreo be replaced and we don't have the information on how much the replacement battery costs. However, if in case you are experiencing any battery issues with the device, you may contact us for device assessment and resolution.Get an answer from our members and Dreame Technology representatives
Details
Category | Robot Vacuum Cleaners |
---|---|
Price (RRP) | $1,199.00 |
Bin Capacity | 0.4 L |
HEPA Filter | No |
Features | Mopping Function and Wi-Fi Connectivity |
Running Time | 150 min |
Dimensions | 353 x 350 x 96.8 mm |
Manufacturer Warranty | 1 year(s) |
Release date | |
Manual | Download manual |
- MPN: RLS5D
Extra Information
Other Robot Vacuum Cleaners
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We're as happy as you are, Celeste! We highly appreciate your trust in our brand. We thank you for being part of our Dreame family and for leaving us a rating. Glad you choose our amazing Z10 Pro!