Dresden Physical store
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10 reviews · Statistics
Reviews
Disappointing
Physical storeAfter being a customer of Dresden West End for many years, my last experience was horrible.
My lenses were posted to the wrong address, they were incorrect and had to returned and remade, and then had to chase for them to be posted to me..
Unfortunately I don't think I will be back!
So very happy with the service today at Chapel St
Physical storeThank you to the staff at Chapel St today.
I was offered an eye check appointment, as a walk in, and the exam was very professional and thorough .
I was given great advice and options for my multi focal -reading, computer screen, and distance needs
Excellent service and people
Physical storeHad a very positive visit to Geelong store.
Great eye test from Amanda.
Choosing new glasses was made very easy with Rohan’s assistance.
Would recommend this store to anyone.
Excellent service and brilliant glasses!
Physical storeI live in the country so I decided to come to Sydney to get my eyes tested and choose a frame rather than do the whole thing online. I found the process to be simple and I couldn't get over the bill I was presented at the end of my consultation. I had paid 5x that amount for my last pair and they only lasted a couple of years. These glasses are much sturdier and have a 10 year guarantee to boot. My glasses arrived within a couple of weeks and they are perfect. I am really happy with them and may even go back to get another frame in a different colour...
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I love this product!
Physical storeDropped into the Newtown store - they were very friendly and professional. But what I love most about this product is that it is 100% sustainable - save the planet and save your hip pocket at the same time. The colours are gorgeous too! Will be recommending them to all my friends!
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Fantastic Value and Quality - Bringing Out My Inner Jurgen Klopp!
Physical storeUnbelievably good value, quite extraordinary. I got two new pairs, reading and multifocal, plus two complete spare frames, for not much more than a single pair of multifocal would have cost me in Spec***vers!
Friendly service from lovely people, no up-sell at all, and the frames are brilliant. One of my spare frames is a Jurgen Klopp lookalike pair, for $40!
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good service--stuffed up the first time but owned their mistake
Physical storeThey sold me a pair of glasses for working on the computer, which is a simple prescription. The glasses were no good--the lenses made my eyes even more tired and sore than my old glasses. When I told them this, they gladly checked me out again and issued new lenses.
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Great service
Physical storeExtremely happy with my new sunglasses. Only had them a couple of days but they are equally as good as my previous pair that I paid 100’s of dollars for. Gem was helpful, friendly and could not have provided a better service.
Thanks heaps
disappointing
Physical storethe one positive - I was able to walk in and have the eye test which seemed standard.
despite the advertising -
colour selection not so good
colours I selected not in my size, arms not in the colour. No glasses case - extra $$.
email about when I could pick up, went unanswered
reading glass lenses not in stock so 10 day wait
same for bifocals but that's understandable. Bi - focals, same price as elsewhere.
can't pop out lenses to change up frames for reading glasses - not told until they were paid for and received.
pop out for bi -focals have to go back to shop to change up frames
All- in- all nothing special, can get same deal and more choice everywhere.
Advertising "big sell" but misleading
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Great idea, great service, great product
Physical storeEasy to find the store and helpful staff member explained the layout and options.
The price is impossible to go past -- so cheap, and the business model is so encouraging, in that it shows that environmentally sensitive and sensible products can be stylish and affordable.
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