Excellent customer service, well supported throughout the process. Cannot recommend enough. Good choice of a renter, thoroughly checked. Drive my car paid me out as promised and the paperwork they provided made the experience seamless. The renter arrived back on time and the car was returned in the same condition as it was handed out.

The vehicle which was I used was very good and I might be hire again in future if I need and customer service is also awesome. Thanks a lot to everyone.

Customer Service was nice enough but the process was a little too long. on drop off it was slightly quicker.
the car was very dirty and had to be washed immediately, so it was dropped off looking way better than when it was collected. the boot was also almost full of equipment so if it was more than just me travelling it would have been an issue.
I had a few meetings to attend to as well as some family catch up

Because drive my car is not the owner, your dealing with a 3 party and that's a problem. Poor communication on where pick up at airport. Inexperienced staff at pickup and drop off. Bogus damage claim day after drop off. Car was dirty inside from previous rental and many scratches and a dent on panels. Not what I was expecting.

Good service, reasonable prices.
Car was good. Team was fair and kind.
No hassles or issues.
The process was very informative and easy.
A bit far from the CBD though.

The service was close at every moment and always trying to give options according to my needs. The time of response was very quick. Shiela responded to all my enquiries in an excellent way.
The bond was completely refunded.
The car was the same that I booked and it was in an excellent condition.
I used the car for knowing the city in a general way while I was staying in a temporary place. It met all my need because me and my family could know the city and some of it surroundings.

Efficient and timely, great service from staff. Would recommend them to friends and family 100%. They are budget conscious and met my expectations.

really easy to deal with and very accomodating, my bond was recieved back with no problems and the vehicle i recieves was what i booked

I needed a car for a couplw of months and this was the oerfecr opportunity.

Theyw ere flexible and reliable and easily contactable.

But what made the experience stand out above all else was the contact i had with Jasper, the representative i was dealing with. He was attentive and conversational. He was professional and compassionate. He did an outstanding job and not enough people get recognised for the good they do.

Thanks again.

Customer service was great..no probs there.
But be aware they will take all your deposit for bogus claims..
Car cleaning / panel damage / scratches etc
Car was immaculate when dropped back.. my wife spent 2hrs cleaning and not a mark or scratch anywhere.
I blame the second party contractors at The car storage doing the inspections etc.
Never again ..
Don't get caught out..

I chose Marie’s car as it was just the car for a fun drive. The payment was handled smoothly and the bond returned promptly. I just wanted a fun drive and the JCW Mini cabriolet was perfect. The staff were friendly & attentive so I’ll definitely be using Drivemycar again.

Great experience simple and would use again. The owner of the car was great and kind. Sin pple transaction and hassle free.

I booked a car, signed the agreement and provided required documents for identity verification. They later declined my booking saying my credit rating is not good enough. I was completely shocked... since when a car rental company can access customers’ credit score? I checked Australian privacy law and clearly they are not authorised to do so. I am in the process of lodging a complaint to the office of Australian Information Commissioner and I will provide an update here once I get a response. The irony is apparently my credit rating is good enough to get a loan to buy a $75,000 car, but not good enough to rent a $30k car for 7 days from these guys :)

I have dealing with Drive my car for about a month ; Staff is very helpful and keen to get you on the road

Excellent customer support Great team organisation . Awesome experience with Drive My Car .A rewarding experience with my journey Drive My Car wonderful people I meet along the way with their support and team work

DriveMyCar have done it perfectly. The selection of cars is great the pricing is great the customer service is great. Then always follow up and provide good information, and for uber drivers the documentation is provided promptly

Well Done ! Drive My Car

My Agent was excellent and I can absolutely endorse the service. Should I ever require a car, caravan or what ever other service the company offers I will certainly use it.