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Tiffany O.Belconnen 2617, ACT
Great people
Hey guys!
I want to say a massive thank you for going above and beyond for my cleaning today. It has come up immaculate. I have VERY high expectations and you have certainly meet mine. Ever cent was worth it.
1 comment
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Great people, great service and great result!
Our lounges and rug are like new again! They did a wonderful job and used all their tricks to remove the stains. They were kind and informative - can’t fault them.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Kathleen, I will pass on your comments to our technician Ken. Thank you for leaving your review.
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Couldn't be better
Fantastic service, quick response and did a wonderful job. Price was fantastic. Paid over the phone and was receipted to my email within minutes. Dont look anywhere else these are the people you are after
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Andrew, thank you for your review and recommending our service to others. I will pass on your comments to our technician Ken who serviced your premises.
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Find out how Drymaster Carpet Cleaning ACT, Canberra compares to other Carpet Cleaning Services
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ClareVictoria
- 3 reviews
Your staff are a credit to you excellent service
Excellent booking staffers, I was booked in for next day to my call! Josh was bang on time. Both he and his assistant were polite, in uniform and Josh was knowledgeable and informed me about the carpet type and process used. There was no residual chemical smell, carpets dried in the time Josh advised and both men worked carefully and offered to help with heavy chairs. My carpets are a pale peach wool so a nightmare to keep reasonably clean. Josh did a thorough job and improved even stubborn marks from tread in doorways and near the sofa. The carpets are fresh, soft and MUCH brighter. I shall certainly recommend you and also use your services again next year. Thankyou all.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Clare, thank you for your glowing review for our technician Josh. I will pass on your comments to the booking staff and Josh.
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AaronMacGregor 2615, ACT
Excellent job from start to finish!
They answered the phone, even during the holiday period, took my details and promptly called me back. Pricing was competitive and accurate. They came out straight after the holidays and did a great job too.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Aaron, thank you for leaving a review for our technician Ken in Canberra. Pleased to hear you were happy with our service.
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Lisa S.Canberra 2600, ACT
What a fantastic job!
Our carpets are 10 years old and were badly stained, so was our lounge suite. Ken did a really amazing job, the carpets look really great again and our lounge looks good as new. The carpets were almost dry when the guys were finished which was a bonus, and the attention to detail was really appreciated.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Lisa, thank you for leaving your review and recommending Drymaster to others. I will pass on your comments to Ken the technician who serviced your premises.
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Tony M
- 3 reviews
Good Job
Happy with these guys. They turned up early, and I hadn't moved all the furniture, so they offered to help.
They were very professional and did a great job.
Would recommend for sure
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Tony, thank you for your review regarding our technician Ken. I will pass on your comments to him and thanks for recommending Drymaster.
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Professional and thorough
Ken/Ross are very thorough.They got all the stains out..even went over the carpet with me making sure I was happy with the clean and also answered all my questions. I will be using this company from now on.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Rox, thank you for your review regarding our technicians Ken and Ross. Thanks also for recommending Drymaster to others.
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Would not recommend this company to even clean a dog kennel
My ex tenants book Drymaster to do a final carpet clean in 3 bedrooms & a lounge on my property with the lounge carpet being less than 6 months old - The operators were in & out in what seemed to be less than ten minutes & they done one room twice into the bargain - One operator vacuumed the carpets & mover the cleaner so fast one would think he was in a F1 motor race & I'm certain the vacuum cleaner would not have enough time to vacuum any dirt that was in the carpet - than sprayed a solution on the carpet & the other operator put a buffing ma...Read more
chine over the carpet so fast also one could think he was waving the checkered flag & that operator did not have enough time to over lap the buff machine & missed buffing the carpet completely on each change of direction & now the carpet has dried out the dirt can been seen where they missed & the carpet looks dirtier than it was before they started - They packed the van & said to me "We don't know what to do now as they have been instructed not to leave without getting the money" & my reply to them was "Don't look at me" - Thanks guys your operation was an eye opener & I wish I had a video camera to record the action but I can take pictures of your work & paste them on Facebook & over avenues to promote your handy work (HA HA) & now I will call a professional (you know those people that do a job right) to do the job before the potatoes start growing. - Don't forget I did not engage Drymaster to do the job but I'm the one left with your mess. Would not recommend this firm to clean a PIG PEN - Upset is an understatement.1 comment
Mark S.Drymaster Carpet Cleaning
Hi Gary, we have been trying to contact you without success to offer a reclean or refund. Thank you for your colorful review and we like all reviews, good or bad. In the 29 years off being in business... Read more
we have in fact cleaned and fumigated many dog kennels with great success. Your ex tenants booked a carpet clean for 3 empty bedrooms and a lounge room. When our technician and his offsider arrived you instructed them to clean the lounge room only as you were going to replace the carpets in the 3 bedrooms with new carpet. Ken then cleaned only the 1 lounge room twice. The cleaning method you describe is in fact Dry Cleaning cleaned as per Australian standards: (AS/NZ:3733). If a job drops from 4 rooms to 1 room it is obviously going to take much less time to clean 1 empty room with a 2 man team, so yes the 1 empty room would only take aprox 20 minutes. If you say the carpet looks dirtier than before we are happy to come back and reclean. In regards to payment, yes when a premises is empty and the tenant is not present we ask for payment. No big deal, we called the tenant and they paid over the phone. All the good reviews below are for the same technician (Ken) who has been cleaning carpets and upholstery in Canberra for over 10 years, so we are a bit puzzled by your review. Our guarantee still stands, so if you want a reclean / refund please call Mark on 1300 662 188.Similar opinion? Write a review on ieatwords.com.au!
Find out how Drymaster Carpet Cleaning ACT, Canberra compares to other Carpet Cleaning Services
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Awesome
Good old red wine stain.. I tried cleaning it myself but just made a bigger mess.. Ken came to the rescue and fitted me in between jobs.. now the stain is gone.. Thank you Ken for making my day! I would definitely recommend Ken to do your carpet cleaning.. Awesome job.. cheers stokey
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Stokey, thank you for your review. Happy to help you in an emergency. I have passed on your review to Ken.
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CharlieBCanberra
- ACT, Canberra
- Verified customer
Great job and friendly service
Ken made time to contact me once i had booked the clean and again the day before to confirm arrangements. He was friendly, punctual and did a fantastic job. Thank you.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Charlie, thank you for your review. I have past on your comments to Ken and we are pleased to hear you were happy with our service.
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Great job
The response was prompt and professional
Mark and Mathew were great to deal with and the result of the carpet cleaning was excellent
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Happy, thank you for your review. I will pass on your comments to Matthew the technician that serviced your technician.
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JenCanberra
Brand new carpet
Just had my lounge carpet, sofa & 2 wingback chairs cleaned. My carpet had plenty of wine,, tea & coffee stains plus ash from our fireplace. I highly recommend the Canberra branch. Courteous and prompt service. My cream carpet looks brand new. Incredibly impressed all round, thank you very much Drymaster.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Jen, thanks for your review regarding our Canberra technician Ken. He has a lot of happy customers like yourself.
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- ACT, Canberra
- Verified customer
Excellent result and terrific service
Ken was prompt and professional. He has done a fabulous job on our carpets. I wish I'd had them cleaned earlier!
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Kate, thanks for your review regarding Kens professional approach. He has lots of happy customers in Canberra.
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Mark S.Drymaster Carpet Cleaning
Hi Tiffany, thank you for leaving your review and we are pleased to hear you are happy with our service.