DVD Land has recently offered a $10 DVD Land store credit to their customers in order to encourage them to write a review. It is possible that reviews were written by customers who received such a reward
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Michael B.
- 2 reviews
Great value for money
I am a new customer and I was very pleased with the prices, range, and quick delivery from DVD Land. Old favourites can now be enjoyed over and over and with the rubbish on free to air tv thats what Ill be doing.
Congratulations DVD Land and thank you.
November 19th 2022 Update: Great site
Ive Been looking for a certain DVD series for some time having seen only previews until it was told about DVDLand and found exactly what I wanted.
I was amazed by the large selection available.
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KD79
- 2 reviews
TERRIBLE experience for me - Don't shop here!
Disappointed in my experience. Ordered 6 or so Playschool DVDs....received 1 in the post. Waited a month(!)...then I made contact to ask where the rest were. I was told they were on back order with the supplier and given a date available. After I waited a month AFTER the date they were available I contacted them again to be told they were discontinued...but they would do their best to source from somewhere else. Well sorry but after THREE months I'm highly unsatisfied with customer service. Mostly because it was ME contacting them EVERY t...Read more
ime about this order!!!! UNBELIEVABLE in this day and age! When I ordered originally, there was no hint that I wouldn't be able to get the DVDs. Terrible customer service!!!!! And after reading the 1 star reviews in hindsight...REALLY wished I hadn't given them $110 of my money!!! Hoping for a refund.Similar opinion? Write a review on ieatwords.com.au!
Best site for dvd's in Oz
Have bought from dvd land several times and they usually have harder to find dvd's that others don't stock. Always had my orders sent promptly with no troubles. Excellent site.
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Really pleased
I have been trying to source a particular motor sport event on DVD and DVD Land had it. Plus as an added bonus, a great turn around time from ordering to receiving the DVD.
Great outcome!!
I'll be using them again.
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Michelle PPerth, WA
Excellent service and quality products
Ordered several DVD's and box-sets. The website was very easy to navigate and there was lots of choice and variety! The DVD's arrived very quickly! Overall, i am very happy with service.
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WendyMid North Coast, NSW
I was really pleased.
I was really pleased as I'd had no success finding the DVD that I'd wanted in the shops and it arrived so fast after I'd placed the order! Thank you!
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Jeff W.Greater Melbourne (Inner), VIC
Great service.
Ordered my DVD box set and within about half an hour received notice letting me know that the item had been shipped. Received the item a couple of days later. Also got regular updates on the tracking information. Therefore, extremely satisfied. Well done DVD LAND.
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Maria11Far North Queensland, QLD
Zero stars from unhappy customer
I ordered a TV series which was advertised as coming soon. I paid a hefty price and was told i was getting an early bird offer. I waited six months and the dvd did not arrive. Then i attrmpted to contact the company but discovered there was no phone number or shop address. After nine months the dvd was released and the price dropped substantially. These people are dishonest. Go to sanity or Big W. Better yet, try Ebay. Never again will i order from dvdland!
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The only place i could find the movie
I have been looking for a movie for ages and DVD Land was the only place i could find it and for a pretty good price, good communication and fast delivery time.
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CatrionaGreater Melbourne (Outer), VIC
Fabulous, speedy service
I have recently placed 2 separate DVD orders. One with a well known retailer, and one with DVD Land. I'm still waiting for the first order, where as the DVD Land order was delivered within a few days. Fabulous, particularly when buying gifts!
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Fast and easy
I selected my DVD, ordered it, and it was delivered. Thank you, great service and there are so many titles to choose from. Great online store. Will shop again with DVDLand.
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AbcGreater Melbourne (Outer), VIC
- 3 reviews
Shop elsewhere
Worst place to deal with. They don't send the product, don't provide tracking and when asked don't provide a POD.
They call you a liar and refuse a refund for items not delivered. I'm out of pocket over $100.00
So much for the customer is always right doesn't apply here
Do yourself a favor and go elsewhere if you want the goods and don't want to lose money
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MichelleSydney, NSW
Excellent service
I was very glad to find the box set I wanted for region 4 after a very long search. I had a few questions before ordering and these were answered quickly. I then made a mistake when ordering, I didn't realise until I'd completed . I contacted dvdland and they quickly rectified and set my mind at ease before my order was shipped. Delivery was prompt and received in good condition. Will use this site again and recommend to others.
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Satisfied customer
I was looking for a present for someone and as he is a train enthusiast I found exactly what I was looking for, The DVD arrived promptly and in good condition as far as I can see . I have not given the gift yet so can only presume that it will play perfectly.
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barb[email protected]
- 4 reviews
- 7 likes
Slow delivery
The website says that dispatch is 1 - 10 days. The claim is that most are dispatched within a week.
Estimate 3 weeks.
Try somewhere else if you want quicker
I was impressed witrh the range.
1 comment
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DJCSouth East Queensland, QLD
great service
Have been looking for the Lost in Space DVDs in store for ages. Tried online but didn't want to go overseas to get them. DVD land had what l wanted. l just paid normal post and had the parcel within 3 day. Great service.
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snapper1AU
- 2 reviews
Service was 1st class Delivery the same .
I ordered Foyles War Box Set. ordered on line and received update on dispatch by email plus delivery was only 4 working days & you can't expect any better than that with today's standard SNAIL MAIL
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TinzSydney, NSW
Prompt service
Impressed with the prompt delivery of my ordered DVD collection. I haven't ordered much on line so was very pleased with the ease and quick return of my goods, which were in excellent condition.
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If you are ordering an uncommon DVD, beware.
For quite a while, I had been looking for a particular DVD that had been discontinued some years ago. I was delighted to find that DVDland was offering it for sale. My delight was short-lived. Not long after ordering, I got an email saying that my DVD order was being processed for dispatch. Then I got an email saying that it had been delayed and was on one week’s back order. Then I got another email saying that the back order period was 2 weeks. Then nothing for a while. Then I contacted DVDland, and they told me that the delay was due to the D...Read more
VD producer suddenly discontinuing the title without warning. This was an untruth. I personally was already aware that the DVD had been discontinued a long time previously. I asked for another progress report after some more weeks, and was told again that the item had been discontinued without warning - a repetition of a statement that was untrue when they said it the first time. I will say one thing on their behalf - they do answer emails very quickly and, when I finally asked for a refund, they did it immediately. Nevertheless, I do believe they operate on a wing and a prayer - they advertise goods they haven’t got, take your money, then hope like hell that they can source the item. This is a ropey business model in my view - borderline dishonest at its core.Similar opinion? Write a review on ieatwords.com.au!
FedUpNorthern Region, NSW
- 3 reviews
True Blue Aussie service
I love shopping with DVD Land. Their products are high quality and orders are shipped quickly. Delivery is usually only a few days using AusPost. I really love the fact that this is an Australian company so you know exactly how much your order actually costs.
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Questions & Answers
Noel O.asked
heartland 12 when will it be avelible
No answers
margaret H.asked
i was told my order was posted on the 5/6/2019 still havent recived it
No answers
customerasked
You can not post a review even if you add a purchase certificate.
why?
☆ It is zero.
I do not recommend shopping here.
The first order arrived, but the product inside was not brand new and something clearly out of order. When I touched the product, I got dirt. Quality control looks bad.
I contacted the second time because I did not receive one month after ordering. Then I was told that I sent it.
I felt that I would not send it until I contacted it after ordering.
Also, I did not receive the shipping number.
Are you really shipping products?
After that, I asked for a refund because it did not arrive within a month, but I was refused.
I lost $ 450.
I have only distrust of this store.
I will not use it again.
【DVD Land has recently offered a $10 DVD Land store credit to their customers in order to encourage them to write a review. It is possible that reviews were written by customers who received such a reward.】
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Please do management and shipping before doing anything like that.
No answers
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barb
The boxed set did arrive and was exactly what I had ordered. The company explained that the delay was due to circumstances beyond their control with the supplier.
I was appreciative of the updates that started after the above comment.