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Caitlyn RosierVictoria
Amazing service
Great company and people to deal with. They are always making sure you are 100% happy with the products and service they are giving you. Highly recommend for any business.
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Tay
- 2 reviews
Scam
This company are full of lies and deceit. They reel you in relying on the fact you are super busy and want you to do a quick survey and in return will send you a Woolworths voucher that never shows up. They make you believe that it is a free trial of their toners, then send you a bill for $300 plus. After receiving their "Free trial" and realising it isn't "FREE". They won't let you return them. They originally told me that if I was unhappy with the product I could return and they would send a courier to pick up. They could not have been nicer, all while they are scamming me. But when the tables turn and you want to return the product after realising their scam, they turn on you become nasty. Warning: Do not buy from this company
1 comment
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JackieSouth East Queensland, QLD
great service
A great company. I have dealt with the same lovely lady for a couple of years, always polite, friendly and helpful. Ive always been told if something doesnt work as it should to let them know and it will be sorted out, Ive never had to worry about it. Great prices, great service.
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MichelleHunter Region, NSW
Stop Calling!
I continue to receive calls from this company even though I have continually told them we have a contract with another company AND I have never completed a short survey. They seem unable to remove our business number from their system???
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- Verified customer
I recommend Ecoprint
My law firm uses Ecoprint print cartridges exclusively. I haven't bought from anyone else in maybe 5+ years? (I'm not sure). I always forget the type of cartridge I need so when the toner light comes on, I just email Ecoprint with the printer model, apologise for forgetting the cartridge model number (again!), and ask for 2 cartridges. They don't need money up-front and instead I get an invoice after the cartridges are delivered which is always next day by courier. I find Ecoprint cartridges cheaper than anywhere else, plus I'm buying recycle...Read more
d cartridges, plus they are delivered by courier next day, plus I forget the model number and don't get any grief or snappy emails saying "what sort of cartridge?", plus I'm not sure if cartridges can fail (I assume so), but I know my cartridges always work.Similar opinion? Write a review on ieatwords.com.au!
Great product Great price
gave Ecoprint a go
Very happy with price and quality and speedy deliveries
I have been using for 2 months now and no issues
Thanks for the tree planting Certificate
Great Work
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SCAM
Not an honest company to deal with everything is a trick and when caught out they keep trying to send out ink that you have not ordered but tell you that you have and it can't be canceled. If the product was the greatest and cheapest around i would still not do business with this company.
1 comment
Fiona M.Eco Print Supplies
Sorry to hear your comment. We have a great customer service team who would be happy to help. Please contact us if you have a genuine issue as we aren't able to tell what company you are from by your listing name.
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Cartridges are great
We have been ordering our cartridges from Eco Print Supplies and found the cartridges last 3 times longer than the refills we have previously used. Service is great, just order and they will be delivered to the office.
Phone 02 6685 5111
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ChloeMelbourne
Great customer service
We have been extremely happy with the service Eco Print Supplies has provided our company. When we put an order in we always receive our cartridges within a couple of days after the order has been placed and the staff are lovely
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Drummoyne VetDrummoyne
Amazing service,speedy delivery and great product
The team at Ecoprint have been servicing our veterinary hospital in Sydney for the last couple of years and we are delighted with the service we receive from them. There are lots of places we could get out toner from but we choosing eco print primarily because their prices are so reasonable, the product is always great quality, the customer service is amazing and we love their eco-friendly approach to the industry. Emma is our representative and she is always so lovely and helpful. We love the vouchers too :)
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Great service great cartridges
I have been a customer for years with eco print. I have found their cartridges to be great no issues what so ever. Service is always fast and very helpful. I will continue to use them.
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LydiaSouth East Queensland, QLD
- 2 reviews
- Verified customer
Eco or Nothing!
I would just like to take the time to say a massive THANK YOU to Evie from Eco Print. You have been nothing but fantastic over the last 2 years, its been a pleasure doing business with you and we will continue to do so in the future.
What the company stands for is half the reason i buy and will continue too, if we could all just do our little bit to help out the planet then you would be ignorant not to.
My Orders have always been on time never an issue.
All i have are good things to say about a fantastic company.
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Byron bay physiobyron bay
Eco print Evie 5 Star
EVIE Thank you so much for sorting out our emergency cartridge situation, we appreciated the amazing customer service and your support you gave us with our ink emergency. This company is 5 stars, speedy delivery, amazing customer service, top products. I wont go anywhere else.
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Perfect products !
Always fabulous service from Evie and prompt shipping of our products - which are even better than the branded replacements. Very happy to have found Eco Print and recommend them to all !
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Dodgy
Basically try anything to make you believe that you've placed an order with them previously. Everytime their opening line is that their deliveries are running 2 weeks behind, and then go into their spiel. Just hang up.
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Shady sales practices and zero aftersales service
Never made clear that I was committing to multiple purchases. Told me I could swap the cartridges for another model if I changed printers. When I wanted to do that, they told me it was past the 3 month time limit.
They rely on people too busy to do their due diligence in chasing up the credentials of their business. If only I'd found this site beforehand, I never would have agreed to their lies.
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ImmamuppetMelb
Scam: Lied to our staff.
They told our staff members that our company was now moving across to Eco Print as it was a cheaper and a better option and that all branches are doing it.
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DSOSSydney
- Verified customer
Scam
Hi there,
As per all of the above this is a scam. We were told we had an item on backorder. A newer staff member said it was fine to send the goods out. Now we have realised it wasnt a backorder we are trying to return them!!
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Would rate 0 star if we could!
Long story short! Similar what everyone one experienced. Inferior products. Terrible and incredibly crude customer service. Very dishonest business and sales practices. We offered to return the remaining products we did not use as we are not happy with both the product and the service, but they insisted that it is not a 'genuine' reason. Only if they were genuine since the beginning. At the end, we persisted to send the products back and even offered to pay for the one we used (even though as per their offer we did not have to if we are not happy). We do NOT recommend to buy from them at all.
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Disgruntled CustomerBrisbane
- Verified customer
This is a con
Much the same as everyone else, staff member was talked into "trialing" their generic cartridges, under the proviso that if unsatisfied with the quality and/or longevity that there would be no obligation to pay the invoice or continue with further orders. Advised the generic cartridge should last up to 30% longer than authentic cartridges - reality generic cartridges lasted only 20% of the time the previous and subsequent authentic cartridges, when this issue was raised we were told we were clearly doing a lot more printing - when the reality ...Read more
is that we have actually been doing a lot less printing than we were previously. Advised EcoPrint of our dissatisfaction and that there would be no payment received by them for the invoice issued, and now being chased for overdue payment! Customer service is disgraceful, as are their business practices, and the sale representatives spoken to since the issue arose have been downright rude.Similar opinion? Write a review on ieatwords.com.au!
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Fiona M.Eco Print Supplies
Sorry to hear your comment. We have a great customer service team who would be happy to help. Please contact us if you have a genuine issue as we aren't able to tell what company you are from by your listing name.