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JodiGreater Melbourne (Metropolitan), VIC
- Verified customer
Make's my printing life much easier !
Love that they plant a tree for each order. Easy to order and the product was delivered the next day. Will be ordering inks from Ecoprint for each of my companies.
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Andrew D
- 2 reviews
COLD CALLING SCAM
i have never dealt with this company however they just called asking where to send a Woolworths voucher for rewarding our previous custom. then she mentions there is a rolling new order of toner on the way to us in the next 10 days for our Brother Printer......hmmmm i have never ordered from these guys nor do i have a contract for future delivery. she then begun asking about other printers in the office....i know a cold calling scam when i hear one. do not answer from 02-66855111
1 comment
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CatelinGreater Melbourne (Inner), VIC
Friendly & Responsive
Evie from Eco print is lovely and very helpful.
Delivery is fast, and they offer the option if we get a new brand of printer to replace our existing unused ink to suit the new printer, which i think is great. Evie checks in every month or so to see if we need anything else. Prices seem reasonable too.
Thanks eco print :)
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Best Service
I have been dealing with Eco Print Supplies for the past 7 years. The service Eva provides is wonderful and she is always helpful. The products have always been the best. I have been allowed to swap some of my toners over to a different product when I got a new printer. Always lovely to deal with.
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JulieGreater Melbourne (Metropolitan), VIC
Exceptional supplier
I have always found Eco Print Supplies to be very helpful and courteous. We have been using Eco Print Supplies for our toner supplies for many years. Never had any issues, always great quality and very professional service.
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LaurenPeel, WA
- Verified customer
Affordable Eco Friendly products
We have been purchasing ink with Eco Print for several years. Staff are always helpful and products are good quality. I am happy with the Eco friendly products they supply and would recommend to anyone looking for a new supplier.
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Indiana M.Richmond-Tweed, NSW
Affordable, quality product and great service.
I have been purchasing ink through ecoprint supplies for several years, the products have always been great quality, affordable and last longer than canon brand products.
Also they provide a professional and efficient customer service experience.
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XhoGreater Melbourne (Metropolitan), VIC
- 2 reviews
SCAM ALERT - there is no CONTRACT in place yet they keep bullying you into buying more
Bought once but they put me on 3 month rolling system without my knowledge. They reel you in promising Vouchers in return for your order and being ECO friendly. In my mind, being eco friendly involves reduce, reuse, recycle.... Not peddles your wares under any circumstances and get more and more out into the market even if your refused.
I was informed that a contract was in place for toners. I've informed them that I no longer need any and still they keep calling and sending toners, or which can't be returned.
I've asked for a copy of the "contract" however as expected there is nothing in place. I'm now told there is no contract in place, and they have cancelled the "rolling order". They were ok to deal with once you speak to Manager.
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Zero stars!
DO NOT ACCEPT THEIR LIES!
The customer service clerks are as nice as pie, however are confusing as hell. We originally signed up for a trial package, however after receiving this, have been getting calls every two-three months stating that we've placed orders and agreed to future shipments, which we haven't. They say it was part of the original trial pack, and then send bills for $400 plus. When I ask them for clarification, they can never answer my questions in detail and say they'll forward an email, but all they forward are invoices!
Go with another company!!!!
1 comment
Fiona M.Eco Print Supplies
Sorry to hear your comment. We have a great customer service team who would be happy to help. Please contact us if you have a genuine issue as we aren't able to tell what company you are from by your ... Read more
listing name. The above review is inaccurate and we await your call.Similar opinion? Write a review on ieatwords.com.au!
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Megan E.South East Queensland, QLD
Quality Long-lasting Cartridges
We have been a customer with Eco Print for a few years now and their cartridges are great quality and last for ages in our Brother printer. Evie checks in regularly with us which is a great reminder. Fast service and the vouchers are a lovely bonus too.
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DentalspotSydney, NSW
Great!
These guys are great. I have Evie who checks in with me which is great as I am hopeless at restocking and always run out and if your printer is like ours and stops if only one color is out ( super frustrating if you ask me!) this recall systems works great. We have recently updated our printer also and the new price to match it is excellent against RRP thank you Ecoprint.
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Great Service & Quality Product
Have been more than happy with EcoPrint over the many years we have supplied us with cartridges for our printers. We have tried a few different supplies but EcoPrint cartridges seem to last longer and produce a quality print. We have dealt with the customer service team and the accounts team who are both understanding of our needs and have never been pushy in sales.
A very cost-effective option for a quality product
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Kassandrah GrimaMetropolitan Adelaide, SA
cheap quality cartridges.
We have been a customer with Eco Print for over 3 years now and we have had nothing but great customer service with prompt delivery. Their cartridges are of high quality and last a long time, they are cheaper than Officeworks by almost $10 per cartridge.
Thanks
Kassandrah
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WendyGoulburn Valley, VIC
Wendy - Shepparton VIC
Great company to deal with, Product is excellent and safe soooo much money, if and I do say if there is an issue they resolve it promptly. I deal with Evie and can highly recommend her to deal with, Evie is very easy to deal with and fantastic at her job. If Evie not available I speak to any other staff and they are all excellent.
1 happy customer :-)
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FelicitySouth East Queensland, QLD
Printer cartridges
We at the Eagle Tavern have been dealing with Emma from Eco-Print for a few years now - Emma is great - & I would strongly recommend this company. I have had no problems with the service or quality of products received.
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Adam
- 2 reviews
- 2 likes
SCAM ALERT - there is no CONTRACT in place at all! I DO NOT NEED ANY MORE CARTRIDGES
These guys are nice on the phone.... but cost a fortune!
They reel you in promising Vouchers in return for your order and being ECO friendly. In my mind, being eco friendly involves reduce, reuse, recycle.... Not peddles your wares under any circumstances and get more and more out into the market even if your refused.
I took over the business last year and was informed that a contract was in place for toners. I've informed them that I no longer need any and still they keep calling and sending toners, or which are $1000 per invoice yet can't ...Read more
be returned. I've asked for a copy of the "contract" however as expected there is nothing in place. I'm now told there is no contract in place, but I can't return any toners. I have about 17 toners in stock for a BROTHER MFC 9335. If anyone is truly keen on reducing toner wastage, let me know! I've got plenty that are still sealed and ready to go!Similar opinion? Write a review on ieatwords.com.au!
cartridges without hassle
I've been buying my toners from this company for a few years. What I love is that I can ring and order whenever I want and they are delivered quickly and efficiently. No more running out of toner for us!
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CrystalFar North Queensland, QLD
Scammed
This company are full of lies and deceit. They reel you in relying on the fact you are super busy and want you to do a quick survey and in return will send you a $10 Woolworths voucher that never shows up. They make you believe that it is a free trial of their toners, then send you a bill for $300 plus. After receiving their "Free trial" and realising it isn't "FREE". They won't let you return them. They could not have been nicer, all while they are scamming me. Then they scam you again a few months later and say that you are obligated to buy ...Read more
more cartridges for a certain amount of time (think it's about 5 or 6 orders) before you can tell them you no longer want them. 3 cartridges just arrived and the invoice for these was just under $1000. Have emailed them just now and will let you all know how I go about not paying for this invoice.Similar opinion? Write a review on ieatwords.com.au!
BekMetropolitan Adelaide, SA
Excellent Service!!
I cannot express enough how happy I am with the level of customer service I received from EcoPrint. Due to my circumstances I wasn't able to trial the product they sent out however everyone was super friendly and very helpful and was able to resolve my issue. Lovely positive attitudes is what makes a business pleasant to deal with! Highly recommend them just on service alone!
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S BaldwinRichmond-Tweed, NSW
- Verified customer
Very happy
Very happy with the services of these guys - been using them for a couple of years now. I've even been allowed to swap some of my toners over to a different product when I got a new printer. Always lovely to deal with.
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Fiona M.Eco Print Supplies
Hi Andrew D
Please can you contact our office on the number you have listed in your cold calling scam complaint. I am very happy to discuss any call you may have received (or your version of it). Th... Read more
is is not how we operate. Awaiting your call. I am unable to contact you as we have no idea who you are. Thank you