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Reviews

4.2

1,259 reviews
5
(938)
4
(92)
3
(16)
2
(18)
1
(195)
  • Product Quality
    4.3 (438)
  • Return Claim MadeYes (53) · No (443)
  • Shipping
    4.5 (270)
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Transition maintenance

Transition maintenanceMetropolitan Adelaide, SA

Purchased a dry wall sander and was very happy with both the delivery times and the machine.

published

Fast delivery times . Faster than expected in fact. The sander worked better than expected. Very happy with the purchase price and the performance of the product. Will be happy to buy from this dealer again

Return Claim MadeNo

The reviewer stated that an incentive was offered for this review



Excellent Follow Up Service

published

Items were received on time and seem to be really good products. I had a parts query that was followed up very quickly and their communication was excellent throughout the transaction.

Product Quality
Shipping
Return Claim MadeNo
Walshy

WalshyRichmond-Tweed, NSW

  • 2 reviews

Trustworthy Every time

published

Awesome to have a safe trustworthy relationship on the internet
I have been dealing with Edisons for me personally and I on sell their products out of our trailer business
Their product has always been as described and the delivery time faster than stated
Very Happy with Edisons

Product Quality
Shipping
Return Claim MadeNo
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Maurice B

Maurice BSydney

  • 5 reviews

Edisons is good !

published

All products I have purchased from Edisons I have been very pleased with ! They are reliable and good quality and I know they have a resolution/ repair facility if needed .

Product Quality
Shipping
Return Claim MadeNo
Keith

KeithPerth, WA

Concerns have been addressed

published

Edisons have, since my last review, made contact and successfully resolved my concerns. They were courteous and prompt in addressing the issue. I have received a replacement unit which is working well. Thankyou.
Keith

Return Claim MadeNo
Elie Saad

Elie SaadAU

  • 5 reviews
  • Verified customer

Powerful washer

published

I was a bit worried after reading the bad reviews and me not paying attention it really is a great pressure washer I ripped the painted surface of my concrete thanks to the bad reviews and me not paying attention it really is a great pressure washer so far

Product Quality
Shipping
Return Claim MadeNo
Shane A

Shane A

  • 2 reviews

Quality and price

published

Product is always good quality and at a good price. Turned up at front door on time with no hick ups. Second product purchased from Edison and won’t be the last.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Senior

SeniorMid North Coast, NSW

  • 2 reviews

Couldn't get any better !

published

I ordered a pump, arrived 2 days later, was working well, then something went wrong and the pump stopped working. I contacted Edisons, 3 or 4 emails later it was all sorted and a replacement pump was on it's way - which also arrived 2 days later.
The staff, communication and service was excellent - and I would highly recommend them !

Product Quality
Shipping
Return Claim MadeYes

The reviewer stated that an incentive was offered for this review

Steve R

Steve RIllawarra, NSW

lawn mower

published

I ordered a lawn mower at a very good price. It arrived on time, and after a very small assembly process, it worked like a dream. Very pleased with the product and the service that I have received

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

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Power Blade lawn mower.

published

Excellent service, ordered, paid for the Power Blade lawn mower and had it in the back of my car within an hour, perfect service. bought the product from the e-bay web site and I was surprised at how easy the process worked for me.I

Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Geoffrey

GeoffreySydney, NSW

Chainsaw sharpener - does the job as advertised

published

Chainsaw sharpener - well constructed and finished. Motor runs smoothly and does not slow under load. The on-line operating instructions are poor, especially with regard to user adjustments and why they need to be made. Would not take much effort to upgrade this important aspect of the owner's experience.

Product Quality
Shipping
Return Claim MadeNo
Tony

TonySouth East Queensland, QLD

  • 2 reviews

Perfect for the job

published

Item is perfect and great quality - works better than I could hope for and price and service outstanding. The item was shipped quickly and arrived safely and does better than other expensive items I have purchased before. Great pump.

Product Quality
Shipping
Return Claim MadeNo
R_Hill

R_HillSouthwest, VIC

  • 2 reviews

Great item, great price, bit dear on postage.

published

Need to work out a better postage deal!, I felt $245 to send 120kg box from NSW to Vic a bit excessive and an alternative transport option would be great.

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

The stair climbing trolley is terrific, just what I wanted

published

This little trolley is great to store and very easy to use thanks for the great product. I found it easy to fold up and the storage space required is very small.

Product Quality
Return Claim MadeNo
  • Verified customer

Slow Website - Fantastic Customer Service

published

The Website is at a crawl, however they're currently migrating and upgrading their Website to a new Provider which explains as to why everything's so slow in terms of submitting orders. Hope to see it fixed up soon, as I'll be a returning customer.. and here's why..

Customer Support on the matter of fixing my double order ($100 doubled to $200) was fixed without a hitch at midnight that day, and I received my package within the next day. Stellar service. Cheapest, most competitive price online for what I wanted, and quick. All was handled professionally despite my initial experience.

Kaitlinn is awesome. Love 'er to bits. Darren too.

Product Quality
Shipping
Return Claim MadeYes
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Mark Jones

Mark JonesNorth-West & West coast, TAS

Not Happy!!!

published

Emailed Edison’s to enquire and request a part for my broken mower still waiting for a response from 4 months ago and again 2 months ago tried ringing unable to get through. Very poor customer service but are quick on shipping and taking your money otherwise after service a big thumbs down

Product Quality
Return Claim MadeNo
Emily G.

Emily G.South East Queensland, QLD

  • Verified customer

Not happy at All!!!!

published
Product Quality
Shipping
Return Claim MadeYes
3 comments
Edisons
Mills BrandsEdisons

Could you please provide us with your order details and we will check it further.

Emily G.
Emily G.
Emily G.
Emily G.
John

JohnSydney, NSW

  • 2 reviews

Great sharpener

published

Arrived fast, easy to setup and works great.
Sharpened a blade easy and tested the blade which was throwing big chips out.
Very happy, only thing is there is slight side ways movement in the arm but once you work it out all is good.

Shipping
Return Claim MadeNo
Michael Ryan

Michael RyanMetropolitan Adelaide, SA

  • 2 reviews

Comprehensive and helpful quality publication

published

These books go into great detail and are a well worthwhile purchase for anyone looking to work on or better understand these cars. Purchasing both the Datsun Z Car repair manual plus the Dastun How to retore your Z car is also worth considering as one is more technical and the other more demonstrative.

Shipping
Return Claim MadeNo
Neil W.

Neil W.

  • 3 reviews

Fisrt blush this water pump looks great!

published
Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Page 2 of 63
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Questions & Answers

Erica W

Erica Wasked

I am beginning to worry after reading the reviews I have ordered a Proflex recumbent exercise bike through
My deal.com how long are you going to take to despatch?

8 answers
Kieran M
Kieran M

I wouldn’t Erica,

Poor after sales service..

Best of Luck, Stay Safe

: )

Erica W
Erica W

Do you mean you wouldn’t order, because I already have ordered and paid.
You stay safe also.

nico
nico

The item I bought worked well and at a good price. My only issue was the time it took to be delivered. However it was essentially my fault as I didn't realise what pre-sale meant. Overall I have no problems with the seller.

Nick M

Nick Masked

edisons pumps, how to remove impeller. can i buy puller tool . how much .

1 answer
Edisons
Mills BrandsEdisons

Hi Nick,

Thanks for your interest in our products

We sell few pumps in our website and puller tool

Can you please provide us more information about the pump you have to make sure we can offer you an item/part that is compatible with your item

Note that we can also provide you an instruction on how to remove/fit impeller

If you purchase the pump from us, please provide us order details so we can assist you further

We'll wait for your reply!

Regards - Keith

Janice Cloak

Janice Cloakasked

I have not received my goods as yet, it was shipped last friday,

2 answers
Kam
Kam

Depends where the delivery address is. Did you purchase directly from Edisons or through Ebay? Within Greater Metro area? If so, you should already have emailed Edisons. What I have learnt is that it is better to buy via Ebay, so that Ebay can get involved in solving problems. I am guessing that Edisons will say they are going through a very busy period, hence the delay. In that case Edisons need to adjust the expected delivery dates before an item is sold. Customer Service at Edisons is very bad. Makes me wonder how it is they are still in business. Edisons management obviously do not care. If Bluestar is being as courier, ringing them is a waste of time. You will be on hold listening to a pre-recorded message for who knows how long. My advice: keep emailing and asking questions.

Edisons
Mills BrandsEdisons

Hi Janice!
Your replacement should be on its way to you soon. Please do not hesitate to get back in contact with us should you have any further questions or concerns. We're here to help!

Get an answer from our members and Edisons representatives

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