- Sign in
- Write a review
31 questions from our users
Will electrodry timber restore remove paint from the floor? previous owners of our house spray painted the walls and didn't bother about protecting the wood as they carpeted. We have pulled up the carpet to find quite a large amount of spray paint residure
Hi Lisa
I would give them a very wide birth I have been inundated with emails from people that are very unhappy with them all they are interested in is taking your money and deliver a very poor job...
Read more. hope that answers your question. With regard to the paint on the floor if its acrylic wall paint this is easily removed with methylated spirts just wet the area and wait just a minute or two and it will rub off.Thank you
Good to know
Was wondering about how much to have the mould cleaning from a normal size lounge room and small bathroom ceiling?
Hi, Jenny. Thanks for enquiring. We'd usually quote mould treatment at a minimum fee of $300, which covers at least a 13 sqm surface. If you'd like a more accurate quote and a clear idea of the proces...
Read mores we can visit you to better assess the problem. To book an appointment please call 13 33 79.How successful is your process of restoring the carpet pile that has been subject to lounges, chairs and heavy furniture that has left indents in the carpet
Hi, thanks for enquiring. It depends on how bad the indents are. If it's just the pile itself then we are fairly successful with resetting the pile. However, there are instances that the heavy furnitu...
Read morere can create an indent on the underlay itself and this can create a permanent indent that no dry or steam cleaning process can reverse.Hi. I have a Godfrey Hirst Eco carpet - they recommend steam cleaning if a professional service is required. Does your system work with their eco range carpets for pet urine stains?
Hi, RPP. Good question. Eco carpet is best steam cleaned which we can do at $55 per room at a minimum of 2 rooms. Depending on how severe the pet urine stains are, there are instances that a specialis...
Read moreed stain treatment has to be done. If this is advisable, we quote specialised treatment at $20 to $25 per 15 minutes on top of the cleaning cost. Please let us know if we can help you further.Hi just a couple of questions. I see that people say that Electrodry does not give a receipt - is this standard practice? I am in a rental and as part of my standard inspections I have to get carpets cleaned. If I dont get a receipt I will have to pay again to prove I did clean them so dont want to bother if no receipt available. Also I understand that you dont work Saturdays - do you work in the evenings then? I am at work during the day and the only time I have to get carpets done is weekends or evenings so just wanted to check. thanks
Hi, Zoot. Great question. We do give a receipt. Since we have gone paperless, we send it via e-mail so you are able to print it out. Or we can even e-mail it to the real estate for you! We do work Sat...
Read moreurdays in most areas, there's just a $15 Saturday fee on top of the total that we quote. To better assist you, you can ring our hotline 13 33 79 so our representatives can help you with a quote and give you a better idea regarding availability.Can your system remove blood stains?
Hi, Marcia. Great question. Yes, our cleaning system is able to remove blood stains. Depending on how bad the problem is, it can either be removed with just a thorough clean or a combination of a clea...
Read moren and a specialised treatment. If you haven't tried removing it yourself with other chemicals, we can guarantee removal with either processes.Could Electrodry management explain why there is a price discrepancy between the call center and what your technician quotes for cleaning a rug? I called the call center to obtain a price for cleaning a rug and was told $99 but later I discovered that the technician would clean it for $40.
Hi Davros61, our phone representatives quote based on the information given to them. Rugs vary greatly in size and type, so quoting them accurately is a challenge to do on the phone. We quote rugs bet...
Read moreween $5 - $7 per square metre. We do adhere to a minimum fee of $99 across all our branches and this would normally cover 1-3 rugs, again depending on size, type and soiling. This the case unless you have the rugs cleaned along with other rooms or seats with a cost that would exceed our minimum fee. Regardless, we always make it a point to provide our customers the best possible results. If you have, in fact, had our technician inspect your rugs and have quoted you just $40 for it, we fail to see how this is a bad thing? If this is the case, please let us know. Thank you.Is it because they are answering from an overseas call centre & DON'T HAVE A CLUE?
Hi, i have 2 questions for Electrodry. Please explain how your 'dry cleaning' method is superior to the conventional shampoo method. Secondly, re Kate from Cranbourne's experience above, do your Melbourne workers provide a receipt for payment? And is it possible to pay with either cash or card? Thankyou.
Hi, Kerrie. Thanks for considering us for your professional carpet cleaning needs. We'd like to think every professional carpet cleaning method has got its good points. Ours would be...
1. The solven...
My mums cleaner was hard work when she asked for a receipt, if I was there I would have kicked this guy out! Dryton are very good, go with them :)
ok thanks kate. Yeah, they haven't even responded to that part of my question. Seems strange for a professional company. I mean they have to pay tax etc.
I have pure wool carpet that I would like cleaned and I am concerned as to whether the process that you use is safe for wool. Are you endorsed by anyone such as Woolmark or WoolSafe? Are there any additives in your chemicals which could be unsuitable for cleaning wool?
Hi William, our method is very safe on woolen material. We are a nationwide operation and we clean wool everyday. To know more about our method you can visit www.electrodry.com.au or ring us on 1300 1...
Read more3 27 13 and you'll find heaps of CREDIBLE information about us.I have a wool carpet and live in a very damp environment, also an old lounge which I would like to remove a musty smell from. Can electrodry do this for me. I feel if I had the carpets and upholstery cleaned in the traditional wet way they may never dry and the smell would be worse.
Hi Jenny, sorry I am not the expert you need to make some enquiries with the real providers. Personally I will not use Electrodry again but for yourself you must make your own choice.
Hi Jenny,
We clean wool carpets and upholstery every day with fantastic results, i can organise an obligation free quote if you like just email your details including postcode to [email protected]. Have a great day !
I have high and low pile carpet, is the cleaner you use okay for this or is it only for a low pile carpet?
Hi Dianne4161, Yes the Electrodry Carpet Dry Cleaning method is suitable for both high and low pile carpet, please call 132713 for a quote and to book in a suitable time for your cleaning needs
Get an answer from our members and Electrodry representatives
Other Carpet Cleaning Services
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.