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Reviews

(8)
(3)
(2)
(17)
(63)
  • Build Quality
    1.5 (12)
  • Value for Money
    1.0 (11)
  • Ease of Use
    2.8 (10)
  • Cleaning & Maintenance
    1.0 (11)
  • Ink Cartridge Longevity
    1.4 (12)
  • Printing Speed
    2.5 (11)
  • Reliability
    1.1 (12)


Horrible printer!

published

I bought this printer specifically because I wanted to print out quality photos. This does a terrible job! Washed out colors and the ink barely lasts a few weeks and is very expensive. SO disappointed! Printing my photos at Costco and Shutterfly and spending the extra money. Don't purchase, if you're considering!

Date PurchasedApr 2016

This is the worst printer we ever bought. I will never buy another Epson printer again. Just need to

published

This printer is consistently bad. I tried everything. Cleaned and cleaned the head many times with no positive results. The vertical and horizontal alignments, the print head nozzle pattern all show a terrible printing result. I just wasted another $50.00 on ink cartridges that I will never get back. I keep on using ink to clean the print head every time I tried to print a document

Date PurchasedMar 2016
Old Engineer

Old EngineerGoulburn Valley, VIC

  • 6 reviews
  • 9 likes

This Printer Has Fundamental Flaw

published

My Epson WF 3640 has developed a terminal failure after about 31/2 years of light home use. The black print head has clogged after we left it for a month to go on holidays. Unlike other printers, which have the print heads built into the cartridge, this printer has an integral print head and the separate colour cartridges are just ink tanks. The print head clogs up and you get a code 0x97 stopping everything.
Googled cures for this and tried all the suggested cures such as flushing the print head with cleaner etc. Didn't work. It's a common flaw with this machine refer Google.
Mine's for the tip, will give about $200 worth of unused spare cartridges to the local op shop.

Date PurchasedJan 2015
GMR

GMRBrisbane

  • 5 reviews

Just my opinion based on my experience

published
Date PurchasedJun 2017

Ridzwan

RidzwanGreater Melbourne (Inner), VIC

  • 6 reviews

Warning! Do not buy this model WF 3640

published

It is not economical as it claimed to be. It sucks up ink very quickly. I bought this printer for about a month and the yellow ink would not print on first ink replacement despite using an original cartridge. I cleaned head, reset like over a hundred times already yet problem persist. Inks are costly. Never again will I buy Epson printer. Period.

Date PurchasedJun 2018

Terrible Printer-Don't Buy!

published

I have always used HP products, but when I was working for a new client, and they needed a new printer, I thought oh well, all printers must be basically the same. NOT! They had an Epson, so I replaced their Epson with a WorkForce 3640. What a regret! Such bad print quality. I can't use this thing, and I don't want to go back to management and complain, and ask for more money to replace it. I have an HP at home, so I take work home to print (especially photos) at home. Then I got another client, and she has an Epson 3620. Same bad quality! Such a bad printer. It convinced me to never get an Epson. And of course, wildly expensive ink, such a rip off!! But I think all ink is expensive.

Date PurchasedJan 2016

horrible printer ever

published
Date PurchasedJun 2017

Hannah S

Hannah SSydney

  • 4 reviews

Purchasing this printer was a big mistake.

published
Date PurchasedJun 2017
maxh7721

maxh7721Newcastle, NSW

  • 7 reviews
  • 7 likes

Excellent all-round printer and scanner

published
Date PurchasedAug 2015
grantbus

grantbusSouth Hedland

Annoying printer

published

It never recognises its own (Epson) printer cartridges - error says they are aren't Epson. Takes half an hour of mucking around, turning printer on and off, cleaning nozzle, general stuffing about ... also when you're changing the (expensive) ink cartridges you have to force the carriage to open the cartridge holder.

Date PurchasedMay 2017

Invisible ink

published

Print quality ? - poor
Refill prices? - Over the top
I use quality paper but the Printer uses it as a sponge!
EPSOM advises using 2XL Cartridges as ink will last longer! Please program this into your product as I am lucky to get 10 copies before M & Y run out on Plain Paper Normal print setting.
Priced at over $100 for a complete package or $29 - $32 single cartridges, I've had more ink replacements than hot meals.
Very disappointing.

Date PurchasedJan 2017

Terrible on connection, print quality and always asking for more ink

published

This is a terrible printer. It doesn't do anything it claims to do well. Print quality on anything other than normal white plain paper is always smeared, especially if it's glossy (the print never dries properly and warps the paper), connection fails and ink replacement is constant (as in weekly). I will never purchase an Epson again!

Date PurchasedMar 2018

cybythesea

cybytheseaKona hawaii

Cant print in b & w without color cartridge?

published

This is the last epson we will buy. This is a new issue since the last update. It is ridiculous that with a full back cartridge, we cannot print a black and white paper without FIRST replacing the blue cartridge. So, we are stranded at tax time with documents to print and fax out but cant until we can find BLUE cartridges. CUSTOMERS SHOULD BE ABLE TO PRINT BLACK AND WHITE NO MATTER WHICH COLORS ARE OUT . . . . IF i NEED TO PRINT IN COLOR THEN I GET IT . . . .WE'LL GO GET COLOR INK

Date PurchasedJun 2016

Excellent Little Printer - Buy a cheap CISS and save big $$$$

published
Date PurchasedMar 2017
GrahamMac

GrahamMacSouth East Queensland, QLD

  • 34 reviews

Truly a terrible printer, heads clog after only a week (or so) without use

published
Date PurchasedNov 2017
1 comment
GrahamMac
GrahamMac
vimok

vimok

  • 5 reviews
  • 5 likes

DO NOT WASTE YOUR MONEY ON EPSON

published

i have enough experience with Epson printers. They only accepts genuine cartridges which HIGHLY expensive. Mine failed exactly just after the warranty period. The printing quality is terrible. It shatters ink every where on paper. So my opinion is to stay away from Epson. The scanner is working ok, but once the printing fails, the printer has to go to bin.

Date PurchasedDec 2016

kingsmill

kingsmill

  • 2 reviews
  • 1 like

Not worth your money!

published

I am onto my second WF-3620 printer. I had to replace the first one because of poor printing (smudging over the page). Luckily it was still under warranty (so I thought). Now onto my second printer and it is doing the same thing and it's not even a year old. What a waste of money and my time. I have replaced all the cartridges at great expense a few times. I also hate the scanning interface. It's slow and cumbersome, and at times doesn't do what it's meant to do.
Verdict - I will never ever by another Epson printer again.

Date PurchasedMay 2017

tonyc

tonycSYDNEY

Not worth the money or time.

published

I have had two WF3620s, one as an original purchase, and another warranty replacement. Neither worked successfully and require a lot of print head cleaning to get reasonable results. Sometimes a head clean before every job. Paper feeding is OK although my printer balks at 220 gsm high quality photo paper.
It gets one star because about all it does is spread ink on to the paper. Not necessarily in high quality.

Date PurchasedNov 2016

Awful

published

Beware of Epson printer. It is setup to use only hugely expensive genuine ink cartridges. My previous hp and cannon accepted any number of generic cartridge. $35 for set of non genuine or $88 for genuine with smaller black. Big difference.

I have not experienced some of the other problems others have described but my advice is check to see how they will run on non genuine ink before buying.

KW

Date PurchasedJul 2017

fordy

fordybrisbane

  • 4 reviews
  • 1 like

hard to use

published

this got good reviews but I cant agree. already had it replaced once and have had to call technical support on numerous occasions. cant work out how to print photos. the instruction manual doesn't even tell me how to load the photo paper. Im no computer wizard but Ive had printers before that were easy to use. will be advertising this on gumtree soon. will never buy another Epson.

December 16th 2017 Update: update on last review

this is hopeless. had to reset printer again for about the 6th time in 12 months. now for some reason it wont print .AGAIN. another reset. then it will be another and another. definitely buying a new printer but then have to go through set up and hope its a good one.

Date PurchasedJul 2015

Page 2 of 5

See all Epson WF-3620 / 40 reviews

Questions & Answers

John

Johnasked

I replaced a black cartridge .
But still same sign "please replace cartridge"
How can I solve this problem?

1 answer
John
John

WF-3640


GrahamMac

GrahamMacasked

How do I get back to an earlier firmware on a WF-3620 which has been nothing but trouble with spurious error messages since update.

No answers

Dave D

Dave Dasked

How do I scan multiple pages of a booklet (without breaking it apart) to one PDF file on this machine?

No answers

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