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Rob
- 5 reviews
A rip off piece of ....
Bought from officeworks- print quality is 3/10 but then got worse as printer head kept blocking. Spent hours running head cleaning wasting time. My mistake was buying a second one thinking the first was a dud. The re such rubbish i cannot tell you. The Ink is exorbitantly expensive and does not last long. The should not sell this one. As for officeworks bondi junction whom I bought it from - They are morons when it comes to customer service who refer you to Epson who do Zero- Zilch. Im off to buy a competitors printer.
Purchased in April 2021 at Officeworks Physical store for $150.00.
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Charlotte
- 3 reviews
Absolute garbage and terrible customer service
I took the first printer back within 24 hours of buying it as I could not get the cartridges to align properly. I should have left it at that! The next 13 months have been absolute torture as I have wrangled with cartridges that wont work, ink that bleeds out and really crappy print quality. I finally gave up on it and took it back to Officeworks, who ran all the ''usual'' tests on it, told me it was irreparable but out of warranty, and took it off me to recycle. They said I should take it up with Epson. Epson customer service said that I could...Read more
take it to an approve repairer (nearest one 300km away) but they would not pay. They said that I should but a new one. I recounted all the trouble I had had with the cartridges and they said that as the printer was 13 months old there would be no offer from them of help. If you buy an Epson printer, prepare to take it back and make sure you do so anyway within 11 months. It WILL make your life miserable.
Purchased in September 2021 at Officeworks for $150.00.
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MiaMetropolitan Adelaide, SA
Rubbish Printer, expensive,ink guzzler.
Worked ok for 1 year then needed constant head cleaning and printed poorly. Paid nearly $400 at Office Works. Won't accept generic cartridges. Never buy Epson again. Guzzled ink to clean heads and did not clean them properly. Only scsn function works.
Purchased in January 2021 for $400.00.
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Piece of junk printer don't buy it, its the biggest waste of money
Print heads need cleaning every time, spent all the ink doing this mostly, waste of time to clean print heads every time prior to using this machine. Epson, never again. Would not recommend this machine at all.
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WORST PRINTER EVER
Printer used average once a week for 3 or 4 pages of printing out emails. Mostly text, some graphics. Seemed OK for first year. Mostly text, some graphics. Now constantly needs print head cleaning, at least 3 times each "go". Week later, blank page comes out and have to waste another half hour and lord knows how much ink doing cleaning. Thought maybe needed fresh cartridges so just wasted $106 at Officeworks for another set of cartridges, no different. NEVER BUY EPSON AGAIN.
Purchased in June 2021 at Officeworks Physical store.
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29ner69Metropolitan Adelaide, SA
good for scanning but rubbish for printing
Print quality has been poor pretty much from the first few months of use which to me is unacceptable. Colours are uneven (particularly yellow) and no matter how much you run a print head clean the colours are never right. While the printing is poor the printer does a good job of scanning. Overall a waste of money as the primary purpose of this printer doesn't live up to expectations.
Purchased in January 2021.
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ClydeSydney, NSW
Only Lasted 2 Years
This printer has had a history of having to clean the print head and when done so still not up to standard. Recently, received an error code of 0X97. The Technician said the print head had to be replaced at about $AU146.00 so will have to get another printer. Very poor experience as this printer has had very light home use. Appears printer is sold to ensure it will just last the warranty period and as a means to sell the cartridges at ridiculous prices. Will have to try another brand other than Epson.
Purchased in March 2021 at Officeworks Physical store.
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teach35South East Queensland, QLD
- 2 reviews
Not working after 2 years of light use
Had printer for 2 years. Already have the dreaded 0x97 error - which is the print head clogged up. It always required print head cleaning and alignment. The print quality is below par for color and just acceptable in B&W. The cartridges needed to be replaced often (mores than you would assume) and the printer will not work if a cartridge is empty - frustrating when it is a color and you want to print in B&W. It is the first ink jet I have ever bought and it is a waste of money. Will be getting a laser printer.
Purchased in April 2021 at Officeworks for $180.00.
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PhilipNew South Wales
- 2 reviews
- 1 like
No Good For General User
I have had this printer for 2 years but it has only worked for 1. It worked fine (not awsome) while I was studying and using it daily but when this dropped off to once or twice a week the quality dropped off quickly.
I have since learned that the "fine" jets used to obtain the "better" print quality clog up readily unless used consistently. I have had it cleaned out twice but now the tech I use tells me the print head probably needs replacement as it will no longer draw ink even though the jets are clear. This is all too costly and the printer...Read more
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Very poor quality completely stopped working after jus 22 months
Good features but very poor quality. Now getting error code 0x97and have to just throw it away as it is not worth trying to get fixed.
I would not recommend this printer to my worst enemy. Epson are just making their money from the ink and are not trying to make a reliable pruduct
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ShannonPhoenix
- Verified purchase
Never Epson Again
I have not been able to use my printer for months. I tried the print head adjustment and head cleaning numerous times. I thought it was only about a year old. Epson says it is out of warranty. I spent hours on the phone with them trying to get it to work and in the end, I just have to throw it away. I have a brand new black XL ink cartridge and cannot print. It gives me smudgy wavy lines between lines that print fine. You cannot print anything if any color is low. Worst printer I have ever owned.
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NikkiBonita Springs
So many problems until it finally quit, not covered under warranty
We were able to get this printer replaced once due to it's failure but the second one continued with the same issues until it stopped working altogether and was not covered under any warranty even though it only lasted 5 months. All customer service could do was send a coupon for service or a new one, well we won't be buying Epson again so that's no help.
Problems: Claims to be wireless but constantly disconnecting from computers at work, employees have to restart printer and computers to reconnect which interrupts workflow. Scanning takes a...Read more
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CMSWHITEBrisbane
- 9 reviews
- 4 likes
Doesn;t print colour well
The printer is probably three years old now - it gets light use as we use a photocopier for large runs. It is constantly needing the heads cleaned and realigned. I found it economical in regard to ink at the start but now I can't print copies good enough to use in a work situation. I have the same at home which was also good at the art and now is also not up to scratch. I am sorry I moved from my HP three-in-one.
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- Verified purchase
This is the worst printer we ever bought. I will never buy another Epson printer again. Just need to
This printer is consistently bad. I tried everything. Cleaned and cleaned the head many times with no positive results. The vertical and horizontal alignments, the print head nozzle pattern all show a terrible printing result. I just wasted another $50.00 on ink cartridges that I will never get back. I keep on using ink to clean the print head every time I tried to print a document
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Old EngineerGoulburn Valley, VIC
- 6 reviews
- 9 likes
This Printer Has Fundamental Flaw
My Epson WF 3640 has developed a terminal failure after about 31/2 years of light home use. The black print head has clogged after we left it for a month to go on holidays. Unlike other printers, which have the print heads built into the cartridge, this printer has an integral print head and the separate colour cartridges are just ink tanks. The print head clogs up and you get a code 0x97 stopping everything.
Googled cures for this and tried all the suggested cures such as flushing the print head with cleaner etc. Didn't work. It's a common flaw with this machine refer Google.
Mine's for the tip, will give about $200 worth of unused spare cartridges to the local op shop.
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RidzwanGreater Melbourne (Inner), VIC
- 6 reviews
Warning! Do not buy this model WF 3640
It is not economical as it claimed to be. It sucks up ink very quickly. I bought this printer for about a month and the yellow ink would not print on first ink replacement despite using an original cartridge. I cleaned head, reset like over a hundred times already yet problem persist. Inks are costly. Never again will I buy Epson printer. Period.
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Terrible Printer-Don't Buy!
I have always used HP products, but when I was working for a new client, and they needed a new printer, I thought oh well, all printers must be basically the same. NOT! They had an Epson, so I replaced their Epson with a WorkForce 3640. What a regret! Such bad print quality. I can't use this thing, and I don't want to go back to management and complain, and ask for more money to replace it. I have an HP at home, so I take work home to print (especially photos) at home. Then I got another client, and she has an Epson 3620. Same bad quality! Such a bad printer. It convinced me to never get an Epson. And of course, wildly expensive ink, such a rip off!! But I think all ink is expensive.
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horrible printer ever
Very very dissatisfied. I used this printer very rarely and I did not know that a huge problem. When once in a while try to use it, it does not work. The first time, their representative told me I have the wrong set-up and instructed me to delete the setup and re-set up. I did, but the problem persists. Since I did not have time to call EPSON customer service, I go to kinkos to copy, print or scan.
The second time, I called because scanner was not working, I was told again delete all the setups and re-download & set-up, I did. After that, I...Read more
realized that they are playing their games. The printer is called wireless, but it is not wireless at all, because it drops the wireless and asking me my wireless password multiple times. .Also, paper jam/error messages pop up, but no paper jam to retrieve. Then, I give up. After some time, it stopped printing. Then, I rarely used it only to copy, but it stopped copying. After, I replaced the expensive inks and tried to copy, the copy produces blank white paper. I called EPSON, picked up after 30 minutes. Tried to clean the nozzle or print head, but not successful. Please do not wast your money and time, do not buy EPSON product.Similar opinion? Write a review on ieatwords.com.au!
Hannah SSydney
- 4 reviews
- Verified purchase
Purchasing this printer was a big mistake.
In theory, this printer looked like a good option, had lots of attractive features at a relatively low price. In reality, this is the worst printer I have ever used. The fact that my printer is currently jammed again and has almost run out of black ink after printing about 100-200 pages since first purchased, reminded me that I needed to leave a review to stop others making the same mistake.
I purchased this printer a year ago (for personal and university use) and have hardly used it because the print quality is so poor. The black prints as...Read more
more of a dark grey colour and has the sharpness of an old typewriter. The few times I have printed in colour, the colours have been very washed out in appearance. This is all with the use of high-quality A4 paper. Due to such poor print quality, I have had to do my printing at work or university, something that I intended to avoid with the purchase of this printer. The scanning function is extremely slow most of the time, at times scanning a couple of pages through the document feeder (one of the primary features I bought this printer for) has taken over an hour!! I have played around with the settings on the Epson scan software (also very poorly designed & pixilated in appearance) to try and improve the speed of the scanning but have given up because it has not improved very much. I haven't even bothered looking at the prices for ink refills yet, as I don't know if it's even worth replacing the ink. I would probably be better off buying a new printer, and absolutely not another Epson. It also really annoys me because myself and my family have had printers made by other brands that have lasted for many years and from an environmental standpoint, it is extremely irresponsible and unethical to mass produce and sell such a poor quality product that burns through ink and is only designed to last a short period of time. I hope this review helps people avoid purchasing this printer.Similar opinion? Write a review on ieatwords.com.au!
maxh7721Newcastle, NSW
- 7 reviews
- 7 likes
- Verified purchase
Excellent all-round printer and scanner
I'm not sure why there's so much hate for this printer - we've never had a problem with ours. Firstly, contrary to popular opinion, it doesn't force you to use Epson cartridges - I've only ever bought imitation ones from InkStation online, and have never had a problem. It does warn you the cartridges "aren't genuine", but you can agree to use them anyway. They last quite a while (at least several months for the smaller colour ones), have good quality and they're cheap as chips.
The double-sided scanning and printing are very handy, even thou...Read more
gh it does take a few seconds flip the page over in between scanning front and back. Scan quality for both colour and grayscale is quite good. Love the huge paper drawer capacity as well - can hold a whole ream of paper at once. Never had serious connection issues with the printer either, and print and scan wirelessly. This has been the best printer we've owned.Similar opinion? Write a review on ieatwords.com.au!
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Questions & Answers
Johnasked
I replaced a black cartridge .
But still same sign "please replace cartridge"
How can I solve this problem?
Bobasked
Has anyone tried this WK-3640 printer with DYE based ink in refillable aftermarket cartridges? I know it comes with Pigment based ink from epson but I'm hoping the dye based ink will NOT dry out/clog the printhead as I read the pigment base does, from lack of use.
No answers
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