Reviews

  • Product Quality
    3.6 (21)
  • Return Claim MadeYes (2) · No (17)
  • Shipping
    4.1 (11)
  • Warranty Claim MadeYes (3) · No (16)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
Pauline
PaulineCentral West, NSW
  • 5 reviews

Great Treadmill

published

Purchased this small treadmill and it is great.
It folds up and is easy to store.
Was easy to put together .
It has different programs to use.
Would recommend.



  • Product Quality
  • Shipping
  • See all answers
Everfit
Customer SupportEverfitSend a private message
Similar opinion? Write a review on ieatwords.com.au!

Wrong Parts & Poor Service

published

Bought one of their treadmills and some of the parts were missing. Not a problem this happens but when I tried to get them to replace parts they refused and tried to charge me for them. They passed everything off to the reseller and the reseller passed everything off to them.

  • Incentivised Review No
  • Warranty Claim MadeNo
Everfit
Customer SupportEverfitSend a private message
Timf
Timf
Everfit
Customer SupportEverfitSend a private message
Similar opinion? Write a review on ieatwords.com.au!
Paul
PaulSydney, NSW
  • 2 reviews

Everfit have contacted me and the issue was rectified.

published

Everfit once they were aware of the issue, promptly sorted it out. Am very happy

  • Product Quality
  • Incentivised Review No
  • See all answers
Everfit
Customer SupportEverfitSend a private message
Everfit
Customer SupportEverfitSend a private message
Similar opinion? Write a review on ieatwords.com.au!
Disappointed...59
Disappointed...59AU
  • 2 reviews
  • 1 like

Thanks for quick service/reply

published

After having a bit of any issue with my treadmill and contacting Everfit for help - they replied within a day or so with information that sorted my problem immediately - many thanks.

  • Product Quality
  • Incentivised Review No
  • See all answers
Everfit
Customer SupportEverfitSend a private message
Similar opinion? Write a review on ieatwords.com.au!
Fitness Equipment Shops

Find out how Everfit compares to other Fitness Equipment Shops

Know better, choose better.

Compare all
Russell
RussellSydney, NSW
  • 3 reviews

Great exercise bike

published

Order the bike online and received it two (2) days later. Took some time to assemble but instructions were good. Used the bike for one (1) week now and it is fantastic. No noise, comfortable seat and tells all the vital statics during exercise with a small screen. Needed to check details to register the warranty and help desk/customer service person was very helpful and reply was timely. Great product and great service Everfit.

  • Incentivised Review No
Everfit
Customer SupportEverfitSend a private message
Similar opinion? Write a review on ieatwords.com.au!
Leo
Leo
  • 2 reviews

customer service is great but product is really no good.

published

I bought a everfit treadmill on catch about two week ago. it arrived with a damaged motor cover. The plastic is very thin. but they agree to replace it for me. All good. Then the cover on the control board is popping up and you push it back and it will come back again. I have attached the photo below. then the screw between the side bar and hand grip can not be tightened. i have tried so many times and different ways and it just does not work. the hole don't align and there is a big gap in between. good thing is that I can still use it and just the handle will move up and down a little. I am curious how long the motor and belt will last.

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • +2Thumbnail
  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
Everfit
Customer SupportEverfitSend a private message
Similar opinion? Write a review on ieatwords.com.au!
Yoshi
YoshiCentral Queensland, QLD
  • 28 reviews
  • 11 likes
  • Verified

3 items and not a single issue in 2 years

published
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • +1Thumbnail
  • Product Quality
  • Shipping
  • See all answers
Everfit
Customer SupportEverfitSend a private message
Similar opinion? Write a review on ieatwords.com.au!
Jenny
JennyMetropolitan Adelaide, SA
  • 14 reviews
  • 10 likes

have had 2 of the same product break in last 12 months

published

bought the 5-in-1 twice. First one, the belt broke after about 6 months, and i tried to contact everfit but repeated emails went unanswered. Kogan who i bought it through also couldnt get an answer and offered to try and source a new belt. But as i didnt know how to change it and no contact from everfit, they refunded it.

Loved the comfort of the machine (seems to be the only system that has a bike with elliptical paddles which is more comfortable than bike pedals), so ordered another through another seller. 6 months later, it too had broken, this time a connection on the flywheel came off and as it was attached to a wire, it snapped it and it no longer works.

Clearly these are just very poor construction

  • Product Quality
  • Incentivised Review No
  • See all answers
Everfit
Customer SupportEverfitSend a private message
Similar opinion? Write a review on ieatwords.com.au!

No after sale support for noise issue.

published

Loved treadmill until noise started. Treadmill is 16 mths old .Contacted company and got the run around.
NO after support.

  • Product Quality
  • Incentivised Review No
  • See all answers
Everfit
Customer SupportEverfitSend a private message
Colin
Colin
Everfit
Customer SupportEverfitSend a private message
Similar opinion? Write a review on ieatwords.com.au!
Fitness Equipment Shops

Find out how Everfit compares to other Fitness Equipment Shops

Know better, choose better.

Compare all
Gabriella R.
Gabriella R.
  • 14 reviews
  • 8 likes

Useless support

published

14 emails!! This company is useless for aftercare support.
My treadmill was missing the screws, etc to assemble it. After 6 weeks, no help at all. They kept asking for photos. Which I sent.
All I needed were screws. I said I'd pay for them or tell me what size and I'll buy them.
NOTHING. Absolutely no help at all.
Don't buy from this company because their support is useless if you need help.
You can't call this mob. You have to email then wait for days for them to answer then they ask you the same questions as the last email. Then there you go again. Send another email, wait more days. DONT BOTHER. Get from a store that you can phone

  • Product Quality
  • Shipping
  • Incentivised Review No
Everfit
Customer SupportEverfitSend a private message
Similar opinion? Write a review on ieatwords.com.au!
  • Verified

Back on the treadmill.

published
  • Product Quality
  • Incentivised Review No
  • See all answers
Everfit
Customer SupportEverfitSend a private message
Similar opinion? Write a review on ieatwords.com.au!
Sam
Sam
  • 3 reviews

Worst customer service ever

published

I bought a spin bike via Ozsale that arrived broken. After contacting Ozsale the day it arrived and having to wait 3 weeks to get some kind of response they then referred me to Everfit to negotiate, after each reply there is a week wait and so far they have offered to refund me 1/4 of what I paid, I advised this was not acceptable they then offered to send me the part, which happens to be part of the main working mechanism, I’m not a mechanic or technician so cannot install this on the bike.
It’s been 6 weeks of sitting with broken bike I can’t use, I just want a refund which I’m entitled to so I don’t understand why this isn’t happening?

  • Product Quality
  • Shipping
  • See all answers
Everfit
Customer SupportEverfitSend a private message
Sam
Sam
Everfit
Customer SupportEverfitSend a private message
Similar opinion? Write a review on ieatwords.com.au!
Fitness Equipment Shops

Find out how Everfit compares to other Fitness Equipment Shops

Know better, choose better.

Compare all
Kd baller
Kd ballerSydney, NSW

Great product, great price, replaced parts with no fuss. A+++

published

Great product, great price. Can be a little difficult to follow instructions when installing but worth the wait. Sent an inquiry about replacement part and was sent new part free of charge as part of warranty so big thanks and highly recommended

  • Product Quality
  • Shipping
  • See all answers
Everfit
Customer SupportEverfitSend a private message
Similar opinion? Write a review on ieatwords.com.au!
Karina F.
Karina F.
  • 4 reviews
  • 3 likes

Terrible

published

Bought an Everfit exercise bike and the belt snapped after two weeks. Poor quality.
The customer service has no phone number so have to wait for emails being sent every two days. After more than 10 days finally got a resolution.

  • Product Quality
  • Incentivised Review No
  • See all answers
Everfit
Customer SupportEverfitSend a private message
Similar opinion? Write a review on ieatwords.com.au!

amazing service :)

published

ive been looking for months for spare parts to my trampoline and i finally reached out to the manufacturer and they were amazing,, they were so responsive and quick to ship out spare parts and at a unbelievable price. i was lost for words when they quoted so cheap. thank you so much for helping out.

  • Product Quality
  • Shipping
  • See all answers
Everfit
Customer SupportEverfitSend a private message
Similar opinion? Write a review on ieatwords.com.au!

Questions & Answers

Di Di
Di Diasked

I am 80, 5.9 and 90 kilos. I need to walk at least 15 minutes a day.
Which Everfit would suit me?
Thank you.

1 answer
Everfit
Customer SupportEverfitSend a private message
Mou
Mouasked

Dear team Everfit
I bought Everfit treadmill ( Revo).
It's been less than two years.
I only used once or twice a week..
Now when I am running at speed 9, it stops without warning. I nearly fell over few times. It sometimes makes sounds beep beep through speaker and does not work at all and lights flash.
I then unplug it and wait 10 min. Then it works. And then same issue.i always used indoor, level surface. No damage to treaill at all. Can you please suggest something to fix this issue.
Kind regards
MO

1 answer
Everfit
Customer SupportEverfitSend a private message
Brian P.
Brian P.asked

Our digital display is not working correctly.When you push the start button the machine beeps the belt moves very slowly,but the display will not change.

1 answer
Everfit
Customer SupportEverfitSend a private message
See all Everfit questions

Get an answer from our members and Everfit representatives

Details

CategoryOnline Shops and Fitness Equipment Shops
Offers Free Standard Shipping No
Offers RentalsNo
Visit official website

Extra Information

Other Fitness Equipment Shops

Gym and Fitness
Catch Fitness
Aussie Fitness
Home Gym Equipment
Commercial Fitness Equipment
See all Fitness Equipment Shops

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.

©  ieatwords.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ieatwords.com.au. Further details in the .