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- Verified customer
Excellent service, highly recommended
I was extremely impressed by the professionalism of the plumber. He was punctual, approachable, efficient and thorough. Definitely highly recommended!
1 comment
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Review collected in partnership with Female Choice Plumbing
- Verified customer
Hassle Free
I just moved into a villa which had some plumbing issues that were identified/explained in a manner that I understood.
1 comment
Customer Service M.Female Choice Plumbing
Hi Cynthia, thank you for for 5 star review.
Customer Service Manager
Female Choice Plumbing 587356
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- Verified customer
very Friendly and super helpful!
They were very helpful and my problem was fixed on the same day, The call center lady was easy to talk to and the plumber who came out was very professional. Thank you
1 comment
Customer Service M.Female Choice Plumbing
Thank you for your positive feedback. We look forward to helping you further in the future.
Customer Service Manager
Female Choice Plumbing 585271
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Sharyn T
- 2 reviews
- Verified customer
Great service all round
Great service all round from the nice lady in the call centre to the plumber who did the job. The lady who took my initial call explained the different call-out fees and hourly rates very clearly, making it easy to select the best option for me. The plumber Craig called me in advance to say he was on his way and arrive on time 30 minutes later. He took his shoes off as he entered my house. He told me about the options available (i.e repair or replace cistern as valves had failed after 20+years of use) as well as the difference in the costs. He ...Read more
gave me a few minutes to think it over while he went outside and turned off the water. I decided to replace the cistern and he then just efficiently and quietly got on with the job. He tidied everything up afterwards, took his tools back to the van, and processed the payment without any problems. He is a nice young lad, well-presented, friendly and polite. Craig did a great job fixing my toilet cistern and also replaced the toilet seat. I am very happy with my new throne. I Couldn't have asked for better service on a Sunday. Great!! I will definitely use Female Choice Plumbing again.1 comment
Customer Service M.Female Choice Plumbing
Thank you Sharyn. We pride ourselves on the knowledge and expertise our plumbers have, our plumbers are extremely proactive to ensure long term solutions are provided.
A large proportion of our work ... Read more
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Nia AdeyAdelaide
- Verified customer
Would not use any other plumbers - they are the best
I have used various plumbers from Female Choice and they have all been superb - professional, respectful, courteous, well presented, knowledgeable, neat and tidy. They have been very sensible in their approach and reasonably priced. I never use any other plumbers and am always impressed by them. Thank you Female Choice!
1 comment
Customer Service M.Female Choice Plumbing
Great to hear that you have used Female Choice plumbing a few times, thank you Nia for recommending our services
Customer service Manager
Female Choice Plumbing 583520
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- Verified customer
Very Thorough and Professional
I found Adam from Female Choice Plumbing to be very professional in his procedure for diagnostics with the problem of our gas leak. The office was very good with after sales service in that they rang to ensure I was happy with the contractor and work done. Very happy.
1 comment
Customer Service M.Female Choice Plumbing
Hi Geoff it is great to hear that you found our service to be professional thank you for sharing your experience of using Female Choice Plumbing
Customer Service Manager
Female Choice Plumbing 574024
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A.L.Adelaide
- Verified customer
I'll never use a franchise plumber again!
Horrified by this experience (13/8/2015). The JIM'S PLUMBER was sent out under Female Choice's name (I've since seen Today Tonight's episodes on the Metro/FemChoice/Jims group's scam operations) and parked out of eyesight so as not to show off the other brand's van.
Here's what I wanted done, because I don't have the tools or confidence to do the jobs myself: 3 outdoor taps' washers replaced, 2 pairs of replacement tap handles (already bought) installed, and a fix on my toilet's overflowing inlet valve.
He then talked very vaguely about "y...Read more
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David SHolden Hill
- Verified customer
On time arrival and friendly technician
The plumber Andrew arrives right at the appointment time and was very friendly. I had a situation that I have a possible leak at the backyard and also unknown issue for pavers going uneven possibly due to water leakage underneath that washing the sand away. Andrew has quickly found the leak - it was an irrigation pipe that not sealed off properly and he also gave some professional advice about my pavers and stormwater pipes underneath. He has also treated my backyard like his own as he has kept it as tidy as possible after the work. He also did a leak check for my whole house to ensure there is no other hidden issue. Great service!
1 comment
Customer Service M.Female Choice Plumbing
Great Review David thank you for sharing your experience of using Female Choice Plumbing.
Customer Service Manager
Female Choice Plumbing 568450
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sue tregilgasAdelaide
- Verified customer
Fast, friendly and reliable.
We had a slight emergency with a burst water pipe in our bathroom, first thing on a Monday morning! I felt calmer and more confident from the moment I spoke to the call centre. I was assured of a time frame and my plumber arrived, with pre-arranged notice, well before that. He was fast, friendly and reassuring. The job was completed in no time. He was efficient, tidy and the bill was very reasonable. We would definitely recommend Female Choice Plumbing.
1 comment
Customer Service M.Female Choice Plumbing
Thank you Sue for the feedback. We are so pleased we resolved your issue's. As a emergency plumbing company we aim to be onsite as soon as possible and have our customer problems resolved as quickly a... Read more
nd efficiently as possible. We Look forward to taking care of your future plumbing needs. We will pass on your feedback to our team Customer Service Manager 561904Similar opinion? Write a review on ieatwords.com.au!
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S Somershastings
- Verified customer
fast and genuine service
after contacting the call centre, the plumber arrived shortly after, late on a Friday afternoon leading into a long weekend. The repair was undertaken quickly, and we were given continual updates on the progress of the repair. A speedy call out with genuine service with a friendly, helpful tradesman
1 comment
Customer Service M.Female Choice Plumbing
Thank you S Somers for your positive feedback. We Look forward to helping you further in the future.
Customer Service Manager
Jim's Plumbing
556318
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JessicaAdelaide
- Verified customer
Fast and friendly
Fron first contat over the phone, the service was professional and friendly. The plumber attended quickly (after hours), was friendly and explained all my options to me. I felt confident in the work being done. The follow up customer service was of a standard you rarely see these days (thank you to [Name removed] for her help) and I have been very happy with the whole experience.
1 comment
Customer Service M.Female Choice Plumbing
Prompt, professional, helpful and friendly is what we strive for when a client calls looking for help. We pride ourselves on having one of the largest fleets of emergency plumbers in Australia and hav... Read more
e the ability to respond to the majority of calls within the hour. Thank you Jessica for sharing your experience of using our service. Customer Service Manager Female Choice Plumbing 550855Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Excellent Service
We had a gas leak in our home. [name removed] was very thorough and fixed the one that we knew of and also found one outside which he also fixed. We are very happy with Female Choice Plumbing and would definitely recommend!
1 comment
Customer Service M.Female Choice Plumbing
Excellent review, thank you Walshe84, it is great to hear that you would recommend Female Choice Plumbing.
Customer Service Manager
Female Choice Plumbing
545602
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michelle berryElizabeth Downs
- Verified customer
Treated with respect
I have used Female Choice Plumbing twice and both times they have been prompt and very professional and I felt very comfortable around them. They are very thorough and they don't do work you don't want or need doing. I fully recommend them to everyone.
1 comment
Customer Service M.Female Choice Plumbing
Thank you Michelle for your positive feedback. We Look forward to helping you again in the future.
Customer Service Manager
Female Choice Plumbing
545696
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Review collected in partnership with Female Choice Plumbing
- Verified customer
Fantastic, Fast and Courteous
I phoned first thing in the morning hoping for service that day for a tap that would not turn off. I was advised someone could be there between 12-3pm and I would be given a 30min call prior to arrival. [name removed] was great, gave me 2 options on how to fix the problem and explained the benefits really well. He answered any questions or concerns I had and unlike many tradies he left no mess what so ever behind. I would definitely be using Female Choice plumbing again and recommending to friends.
1 comment
Customer Service M.Female Choice Plumbing
Hi Suzanne, All our vans are satellite tracked giving us the ability to have the closest plumber in your area respond to your call quickly and all vans are fully stocked with the most common parts inc... Read more
luding complete toilet systems, new tap-ware, fixtures and fittings. Thank you for recommending Female Choice Plumbing. Customer Service Manager 545770Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Female Choice Plumbing
natalie maxtedAdelaide, South Australia
- Verified customer
Brilliant. Great Service. Cant Recommend Highly Enough
We had a leak in the shower - that leaked into the wall cavity - through to our daughters bedroom - carpet, furniture ruined. Contacted our insurance co - all covered but up to us to find a plumber. I remembered the Female Choice Ads from TV and recall thinking they looked good and professional. Rung them - excellent on the phone. Plumber came on time. Was neat, polite, explained what he did, worked in a timely manner. CANT RECOMMEND HIGHLY ENOUGH. Have already shared with everyone at my work. Just Brilliant ...
1 comment
Customer Service M.Female Choice Plumbing
Thank you Natalie for this brilliant review. A large proportion of our work comes from customers who have returned due to great service or referred customers. We really appreciate your support with sh... Read more
aring your experience. Customer Service Manager 545336Similar opinion? Write a review on ieatwords.com.au!
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- Verified customer
Nice and Sweet
Happy about it, great knowledge about the job and fixed it well. [Name removed] presentation highly professional, I don't need to worry about a thing, then job done beautifully. Recommended.
1 comment
Customer Service M.Female Choice Plumbing
Thank you BnH for sharing your experience of using Female Choice Plumbing.
Customer Service Manager
Female Choice Plumbing
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MarkAdelaide
- Verified customer
They sent out plumber from Jims plumbing
Plumber from Jims came out instead. Slugged $200 to change a leaky oring . Added extra $90 per 15 minutes but was only 3 minutes over will not use again ever very disappointed
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KattAdelaide
- Verified customer
Great service!
I booked online to take advantage of the 10% discount and received a call very soon afterwards. I was informed that someone could come out within the hour which he did. Justin was prompt, friendly and efficient and explained everything clearly. I would be more than happy to use this service again.
1 comment
Customer Service M.Female Choice Plumbing
Thank you Katt, it is great to hear that you found our service Prompt, Friendly and Efficient.
Customer Service Manager
Female Choice Plumbing
543420
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- Verified customer
Hot Water Service replacement
I booked on line - [name removed] arrived on time & within a few minutes had deemed my hot water service no longer viable - he explained the issues and offered to install a new service within 3 hours. While I am happy with the service I received I was disappointed that only one product was offered and that even with a generous 10% discount the job was very very expensive
1 comment
Customer Service M.Female Choice Plumbing
Hi Marie, thank you for your feedback, it is great to hear that a new hot water service was installed within 3 hours. We pride ourselves on providing our customers with a long term solution the new un... Read more
it we recommend and install is of a high energy rating and has a 12 year warranty, We do find our prices, guarantee and warranty we offer is very competitive within the market. Customer Service Manager Female Choice Plumbing 542122Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Very highly priced - would not use again
Availability was good - able to come out at short notice, but pricing is extreme. Would not use again for this reason.
5 comments
Customer Service M.Female Choice Plumbing
Hi Alice at Female Choice Plumbing we aim to provide all our customers with 100% Customer satisfaction please contact Customer service manager on 1300 921 421 or email customerservicemanager@femalecho... Read more
iceplumbing.com.au to allow us an opportunity to try and resolve your concerns. Thank youCustomer Service M.Female Choice Plumbing
Hi Alice We would like an opportunity to discuss your concerns please can you contact Customer Service Manager on 1300 921 421
Thank you
Customer Service M.Female Choice Plumbing
Alice please call our customer service manager, as we do wish to resolve your concerns as 100% customer satisfaction is very important to us.
Thank you
Customer Service Manager
Female Choice Plumbing.
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Questions & Answers
lisasked
Hi! I was just wondering if between April to June normal to use 82 kiloliters?
1 answer
Customer Service M.Female Choice Plumbing
Hi Lis, in relation to your question if you contact your local water supplier they will be able to let you know what the average water use is for a household.
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Customer Service M.Female Choice Plumbing
Hello Duncan
e look forward to assisting you again in the future! Regards,Professional, punctual, approachable, efficient and thorough - these are all things that Female Choice Plumbing strive for and we are happy to hear that you had this experience with us. W... Read more