I was wanting to purchase a good but affordable TV for my mum for Mother's Day coming up. Went into the store today get some help as I am not very savvy with technology. The worker for some reason raved on about this one and I thought it was a good buy. Long story short, went over to my parents place and set it up... The quality is no way near as crisp as I thought it would be. Definitely didn't look this bad in the store, and in many instances the image is very choppy! On top of that, she's finding it really hard to use the control and switch between things. I specifically asked the store clerk if this was easy to use for older people and they said yes. Not happy Jan!!!

I bought this TV thinking JB wouldn't sell rubbish but you get what you pay for. The price on the tv was pretty good and the image quality is ok but not good enough to enjoy sport. I would not buy this brand again.

It has all the features that I need to use.
I use the Netflix button all the time, so easy to navigate.
The audio and graphics are excellent on the TV. The price range was perfect.

Great value for money TV, beautiful picture quality. Does everything you’d want a TV to do, plenty of ports and very user friendly. Can get most of the standard apps.

Bought this a couple of months ago from JB-HI. Was cheap for what it is. Same issues as other posters. Remote/channel change is slow to respond and channel isn't actually what is shown. Also if you do too much with it, the screen will often just go blank and we have to turn it off and on again to get picture back. Also have found sound is often hard to hear. Son in law bought one the same time and seems to have had no issues l Luck of the draw maybe.

This TV is very slow to respond to the remote. The remote does not really work well with the TV. I am also unable to get SBS on Demand.
I went back to JB Hilfi and asked advice ..I was told, “what do you expect for that price, it needs a Cromecast” the assistant also told me it is only a cheap bedroom TV.....Funny the assistant who sold it to me said it was really good Value.
The picture quality is poor, it is only good if you stand directly in front of the screen.
So I am not really satisfied with this product.
Waste of money save a bit longer for a better quality TV.

My falcon Tv is ok. It is not always responsive, and have to turn off and turn on again to connect to internet required services. It also does not pick up all the TV channels.
However it has a really good screen resolution and sound.

Where is the power reset button located to reset TV back to original design? Getting frustrated, no picture, no sound. Remote controller sucks, tried changing batteries lately? Need brute strength.

Remote is so slow to register with the tv.
Quite often just goes to a black screen and won't allow any signal for any channel! And yes agree.. the customer support is terrible! 4 week old tv.. yes the price was great.. but spend the extra $ and avoid the problems!

Have some issues with remote like slow to respond to volume up/down. The picture and audio quality is good. But I won't complain because the price was an absolute bargain for a 4K 50 inch TV!

This TV is NOT a smart TV, Freeview is NOT accessible in all regions, total misleading marketing. Customer support is shocking, promising follow up and NADA. In addition to all this the remote control is 'sloppy' responds when it wants to or jumps ahead. Dont waste your money

Easy telly too use, cheap and does the the job, so many on the markets these days but these are actually ok for the cash, good picture does the the job

Unable to install additional AUS apps like 9NOW and 7Plus. Cant use Freeview+ on this tv. Completely usless. Not a good smart tv. Too hard/impossible to connect to phone or ipad.

Got 100 dollars off, toady for this, easy to assemble and play, we got one month free Netflix subscribtion free, sound quality is excellent, pictures quality is awsome, alot more apps in it

got this tv through jbhifi sale and i think its not bad for the amount you pay and features you get! the tv gets abit slow with your operating but other than that the quality is good, can't expect much for the price you but overall i think its worth it if you dont want to spend too much.

Bought from JBHi-fi for $398 on sale. I consider it a bargain. Just one word of warning. If you are operating in conjunction with a sound bar through HDMI ARC it will put a mute symbol up on screen and you will have to turn sound bar off and then on again to remove the symbol and use the sound bar remote to control the volume. I have spoken to their help desk and they have confirmed this. So I will be wiring through SPDIF and forget the HDMI ARC.

I had to buy a new TV due to a mistake on my part with the old TV bought at JBHifi some 7 years previous. That Tv had been great and I turned straight away to the JB Hifi website to see what bargains that had again. Saw the Ffalcon 50 inch for $448 and couldn't believe my luck.

Have had it 5 nights now and the only criticism I have is that at initial turn on the picture seems a little blurry but after 30 seconds the picture becomes great.

the Tv has much better picture and sound than my old TV so I'm very happy again.

However I am investigating putting the sound through my HIfi set but as yeat have done nothing about it.

I am very happy with the tv. It was a really good price so we took a chance on a brand not so well known. It is mounted on the wall in our bedroom, with no difficulty. The picture is good being 4k. It has alot of adjustments to set it up to your own liking.Great size, great price.