Nick Scali Furniture QLD, Morayfield
- Nick Scali Furniture, Retail Stores, QLD · See All
- www.nickscali.com.au
- 3 reviews
The high back modular suite has been ideal. The recliners can be moved between the 2.5 and 3.5 seater lounge. They are spacious and comfortable.
We had a surface issue with the leather a year after the purchase. Nick Scali support was excellent, attending to the issue without argument. They agreed to replace the entire suite, and have had no issues since.
Would certainly recommend the Morayfield team.
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Brett and Deanne showed clear understanding and knowledge of all products in store. Brett throughly explained Nick scali furniture construction and history of the store.
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- 2 reviews
Went to the store found the perfect piece of furniture, we decided to buy but got told it would cost 70 dollars has they only deliver and named this a premium service no pick up, spoke to there customer service about this and the covid safe problem of having two strangers in the house no interest in helping out so much for helping the customer stay safe.
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Nope I’ve been speaking to your customer service people which I might add is some what of a joke to be called customer service, I don’t understand how a company in these times is happy to let a custom...
Read moreer go instead of waiving the delivery charge when pick up is not allowed using the showroom excuse. Also happy to send two people into my home to set up the item with social distancing and the threat of COVID on everyone’s minds and having the nerve to call it a premium service to justify the cost. Other furniture companies let collection happen. But thanks for your reply- 3 reviews
David was very friendly and helpful. Giving us the useful information we needed to make our final choice. Would recommend
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When we decided on the corner lounge we wanted, we were able to order the chairs in the configuration that suited our room, this was a big plus. The staff were very helpful, not pushy at all and we are very happy with the quality. The leather feels lovely and the seats are so comfy. We are very happy with our purchase. Thanks for your help guys.
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Great customer service from Matt at the Morayfield store, what a friendly guy and could not help us enough on deciding what we were needing for our house. Thank you
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Store was very easy navigate
Very satisfied
Aaron who looked after was great help and provided amazing service. We had previously been in looking and he helped us then and then helped us purchase our lounge.
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Store navigation was easy and staff directed us when asked.
Good range to choose from.
Staff were great, helpful and efficient without being pushy at all. Look forward to receiving our new lounge suite. Aaron was great
- Customer Service
- Incentivised Review No
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Super helpful, friendly and informative staff. Aaron was brilliant, asked smart questions to find out what I was after and liked. Looked up alternative options from what was on display to ensure I knew what choices I had. Not pushy for the sale. Highly recommend this store.
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The store was great. Large and easy to look around. Furniture was spaced well not to close to each other. The range of furniture was great. We were satisfied with what we bought.
David was the best +++ person to buy a sofa from. He was attentive, without being pushy, asked us all the right questions which enabled us to make an informed choice. We wanted leather and David was so knowledgeable regarding sofas and the different types of leathers. Also suggested, as we have pets, what would be best for us! Cant wait for our sofa to arrive. Will always look at Nick Scali, Morayfield first.....as long as David is there. Thanks David. Lee & Shirley
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Great open store in which to view a good selection of products and make a selection. We found a great quality couch that suits our needs. Great sales service also.
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Went to Amart sat down on a wide variety of couches. So so... Went to NickScali where Andrew was knowledgeable and we never felt pressured. I think the quality is just a little better and the 50% off sale meant we could afford a top quality product.
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1- It was easy to navigate the store and Andrew was helpful to show us what we were after.
2- It's a huge store with a lot of products in it which is very good.
3- Haven't received it yet.
4-N/A
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Visited Andrew at the Morayfield store a number of times throughout the process of shopping around and comparing options. Nothing we experienced came close to how Andrew looked after us.
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My mum and I had a fantastic shopping experience at Nick Scali Morayfield. The store was well laid out and our salesperson David was very friendly, easy to chat too, not pushy at all. Gave us plenty of time to browse on our own but was available when we had any questions. We felt so realxed we could have easily stayed all day, feet up watching a series. We can't recommend his sevice highly enough. My mum came away with a an order for the most comfortable couch. Can't wait to shop there again.
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Questions & Answers
Do you repair worn leather on a sofa
Hi Ruth,
Thank you for reaching out!...
Read more Please contact our service team on 1300 880 370 and follow the prompts to speak with customer service. Our service team will be happy to look into your concern with you and offer advice and assistance on how you can address this. Sincerely, Hayden Nick Scali Customer CareGet an answer from our members and Nick Scali representatives
Details
Category | Physical Shops and Furniture Shops |
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Type of Furniture Offered | Bedroom, Dining, Living and Sofas |
Extra Information
Contact info for Nick Scali Furniture QLD, Morayfield
Mon | 9:00 am - 5:30 pm |
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Tue | 9:00 am - 5:30 pm |
Wed | 9:00 am - 5:30 pm |
Thu | 9:00 am - 5:30 pm |
Fri | 9:00 am - 5:30 pm |
Sat | 9:00 am - 5:30 pm |
Sun | 10:00 am - 5:30 pm |
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Hi Andrew,
I am sorry to hear you're unhappy with our current delivery and pick-up policy. ...
Read more May we ask which piece of furniture are you hoping to buy? To clarify our delivery service is a premium service where the items you have purchased are assembled, delivered and installed in your preferred position in the room of your choice in your home. With regards to customer pick ups, as all Nick Scali stores are showrooms, customer collection of goods purchased from a Nick Scali Store is only available from our Distribution Centers. To ensure the safety of our customers and prevent damage to our goods, we require the delivery for most items. The only items that can be picked up from our Distribution Centers are those that in our view, can be safely carried by hand. Items that can be collected are: Dining Chairs, Mirrors, Ottomans, Coffee Tables, Lamp Tables, Consoles, Floor Lamps, Prints & Bedside Tables. You can find our delivery fees and pick up policies here: https://www.nickscali.com.au/delivery-fees https://www.nickscali.com.au/delivery-terms Let us know if we can assist you any further. Kind regards, NS Customer Care