Nick Scali Furniture Retail Stores

We found exactly what we were after. The store had a few options that suited us well. Sana was very helpful with options of suites, configurations and features. Had a very good experience, and would recommend to others.

Sonja was very helpful and took the time to explain things to us. But not overly pushy! We ended up buying most of our items from NSF.
Will definitely be back.

We were looking at buying furniture for our new house and Dilara helped us out so much! We were really happy that the design that we found really suited our taste.

We were met by the very enthusiastic Lydia. She was patient and flexible in helping us select the perfect lounge for delivery to our new home, and was an absolute pleasure to deal with. We will be back for her help with furniture for the rest of our home!

Michael is the perfect salesman, he is extremely helpful and courteous on the numerous times that we have been into the store to purchase furniture. There is always a good range if products available.

I came into the store whicjh was very clean and easy to navigate around the furniture. I found my piece and the salesperson Angela was great answered all my questions
It was a great experience

Frank is a fantastic technician. He has arrived in time and responded to all my issues in the professional level.
Definitely I would recommend him to anyone

Great Job, thanks

A big thank you to Marcell for all your help with our purchase of our new lounge suite.
Look forward to purchasing more products for our home from the Chirnside store.
So nice to deal with someone who gives you their full attention.

We had a slight problem with the arm rest on our new lounge, so they send a technician by the name Arthur, he was fantastic and very professional, he fix the problem in no time. Thank you Arthur 10/10

Purchased a lounge chaise Marcell was exceptional. She gave me her undivided attention. She showed me options of what I asked for and I ended up purchasing. It’s just great to have someone who loves their job. There needs to be more consultants like Marcell. Thanks

We had ongoing issues with our Black Buffet and in Nick Scali's favour they agreed to have another one of their Service Technicians (Arthur) look at it even though our warranty was well out of date. Arthur was able to adjust/realign and completely correct the construction issues. He was resourceful and thorough. A job very well done.

We were greeted by Brittany within moments of entering the store. We were simply there to browse but she was very helpful in showing us products and then we found the perfect pieces for our new home. As the home is not yet completed Brittany assisted us with an avenue to be able to still purchase the products on sale and delay the order delivery which suited our needs perfectly. Very pleasant, helpful and a great asset to the store. Thank you Brittany.

Alan was extremely professional, had great customer service, very polite and was very informative! Highly recommend anyone willing to purchase furniture in the near future from Nick Scali Preston to deal with Alan!

Dom Michael and Chris where on time and took great care to install our lounge and explained how it worked. Very happy with their service.thank you Nick Scali for sending a great team

My wife and I found it quit easy to navigate the store and easy assess wha t was on offer and quickly narrow down our short list. The range was satisfactory and able to compare as we had visited a number of stores before yours. We don’t have our product home as yet and was advised the delivery person will assemble what ever is required. Your sales consultant who we dealt with both times was Nikita as I said to my wife she was so professional and respectful of our wishes.

Although I can't fault any of the furniture, they definently need to work on delivery/pickup options. We recently purchased a round swivel chair and got told we cannot pickup from the warehouse and we had to pay the $75 delivery fee and have it delivered. For me that is a deal breaker and I would have walked away but lucky for Nick Scali my other half insisted on getting it. The last time I shopped there I was given an option to pickup but now I'm told not anymore.

This is so backwards and definently needs working on.

dom michael and chris we're on time polite made a difficult delivery look easy with great care they installed my sofa bed in my room with little room for error but they took there time and with a delicut touch installed it with no problem thank you boys for a great experience and a job well done