Nick Scali Furniture SA, Mile End

Michael is the perfect salesman, he is extremely helpful and courteous on the numerous times that we have been into the store to purchase furniture. There is always a good range if products available.

The Mile End store is well laid out and has a lot of furniture. The salesman Michael was enthusiastic and very supportive in helping me to select 2 reclining lounges and a matching chair. I appreciated him focussing on the purpose of the furniture, ( hypnotherapy and couples counseling). It needed to be long lasting, comfortable and look good. I could not have white or just pink!
Michael really helped with the colour selection and the overall concept. He gave sensible advice about the benefits and limitations of the electric recliners versus the manual ones.
I would recommend the store to others looking for good quality furniture and an enjoyable shopping experience. The special sale and discount helped too!

I purchased my sofa and was extremely happy with the team (Lynette) at Mile End. She provided great service and communicated from sale to delivery date. A great all round experience!!

We were impressed with the large range of products. The show room was very well layed out and clean. Maya was very helpful without being to pushy. We are looking forward to receiving our couch.

The sales assistant was very helpful. The product range pretty standard. The final product I have bought is so uncomfortable and poor quality. THere is no lumber support at all and my back can't tolerate it any more. I have given it over 8 months to try and get use to it but to no avail. High,y disappointed and now have to sell the thing and find something else. Clearly I didn't try the 3 seater sofa enough when buying it, however, the lack of lumber support is a glaring weakness of the product.

Excellent customer service from David who usually works at Gepps Cross but who was filling in for someone on sick leave. He helped up choose our furniture and arranged delivery and assembly.
His customer service skills are exceptional. The furniture we bought is absolutely beautiful and it was on special!!

Definitely satisfied with the product. It was almost difficult to decide which product to purchase as there were such a wide range of high-quality items. Furthermore, amazing customer service from Tim.

Friendly and engaging staff. Showed us the best options for our needs and gave us the space to make our decision. Shayne at the Mile End store knows his stuff.

Have not received it yet, however customer service was fantastic, products were great and prices were good, I would highly recommend this store to anyone who is looking for furniture

Saw what I wanted almost immediately, then Michael very patiently guided me through to what I actually needed. Being a proficient salesman he knows what you require before you do, other staff assisted in the experience.

Micheal showed me multiple options and assisted with both couch and dining chairs. Fantastic banter, responsible sales via checking furniture sizes within the room. Assistance with transport options also provided.

Quality Furniture. I brought the buffet from the Mile End, SA store. Lynette was exceptional in helping me get the right fit for my house. Will be back for more. Thank you

Fabulous customer service. The team here are friendly, informative, and very supportive. It took me three visits and one phone call to finalise my purchase. It was an easy and comfortable shopping experience even though I was having an internal conflict regarding my colour choice. Thank you Michael and Ann-Marie you were both a delight to engage with.

Store was not overcrowded like some and Lynette (woman who sold us the furniture) was happy to spend time showing us all the fabrics on sofas and chairs in the showroom. Made our choice easy

Instore customer service from Micheal at Mile End store was fabulous, he wanted to make sure we were absolutely happy with what we were choosing.
Very happy with the quality of the Sofas and they were delivered 2 weeks earlier than promised
Delivery staff were also on-time and very keen to make sure we were happy before they left

The store was easy to find and there was plenty of parking space. The store is large with a good choice and variety of sofas and lounges, which is what I was looking for. It was busy as it was the last day of the sale. My furniture is not due to be delivered until just before Christmas so I can't comment yet on how satisfied I am with it. I found the staff (Tim) helpful and professional without being pushy.

Great assistance and customer service from sales representative Maya. Knowledgeable with selections and details. Delivery was smooth and hassle free with minimum packaging (a plus for Mother Earth) would recommend

An inviting store with a great variety of products to choose from.The customer service from the Mile End staff was friendly and professional.The products we have purchased are extremely high quality and make our house feel like a home. We will definitely shop there in the future.

Elvis was very helpful, could answer all questions, and provide options. Easy to navigate store, good range of products. More than one piece I would consider buying. Looking forward to delivery.