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Outstanding service
I came into the store whicjh was very clean and easy to navigate around the furniture. I found my piece and the salesperson Angela was great answered all my questions
It was a great experience
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NicoleIllawarra, NSW
Pleasant Shopping Experience
We were greeted by Brittany within moments of entering the store. We were simply there to browse but she was very helpful in showing us products and then we found the perfect pieces for our new home. As the home is not yet completed Brittany assisted us with an avenue to be able to still purchase the products on sale and delay the order delivery which suited our needs perfectly. Very pleasant, helpful and a great asset to the store. Thank you Brittany.
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Gary
- 3 reviews
Delivery service
Dom Michael and Chris where on time and took great care to install our lounge and explained how it worked. Very happy with their service.thank you Nick Scali for sending a great team
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gavinIllawarra, NSW
excellent delivery service
dom michael and chris we're on time polite made a difficult delivery look easy with great care they installed my sofa bed in my room with little room for error but they took there time and with a delicut touch installed it with no problem thank you boys for a great experience and a job well done
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Frank martelli
Frank came out today to repair my coffee table frank did a great job and I’m very happy with the service provided thanks thanks thanks thanks very happy with frank
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AnnaIllawarra, NSW
- 2 reviews
Warm & Genuine service
Nick Scali furniture is the most stylish on the market. We purchased dining table, 8 dining chairs, buffet and leather lounge. The service we received from Brittany (Warrawong store NSW) was warm and genuine. We felt very comfortable with her sales approach - she was patient and helpful whilst we were making our furniture choice.
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MarkIllawarra, NSW
Delivery service
Dom Chris and Jeff were on time and very proffessional. Highly reccomend them for future services.thank you Nick Scalia for sending a great team that made us feel comfortable and they explained how to look after our tables thanks boys
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FionaIllawarra, NSW
Excellent delivery service
Dom Michael and Chris were fantastic on time called me when they were on their way. Difficult access but they did a perfect job. Thanks guys well done for a great job.
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UrsulaIllawarra, NSW
Delivery service
Dom Michael and Chris I’m very happy with the service I received they were on time neat and tidy and quick lovely men thank you nick Scali for sending a great team
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Beautiful dining setting
My wife & I were looking for a new dining setting for our new home. The range, price, quality and exceptional service from Jade was great. Our shopping experience was really enjoyable and the end result was a stunning piece of furniture for our home.
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Great help from technician
Arthur ( technician) clearly explained whst had ‘hone wrong’ with the headrest. It was our ignorance of its working which led to us calling him. As well he advised us on battery life maintenance and general cleaning tips.
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markIllawarra, NSW
delivery service high class
dom michael chris we're on time polite took great care with bring everything inside in uncomfortable weather it was raining but the boys just proved how experienced they are they took there shoes off with out me asking they know there job very well happy with every aspect of there work thank you boys for a great experience with nick scali furniture delivery service
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lynetteIllawarra, NSW
perfect delivery service
dom chris and michael we're fantastic they called me to keep me in the know on how they were traveling cause they had a big day the boys turned up and even though they had a big day they powered on and completed a perfect delivery can't fault them for anything thank you boys for a great experience
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paulaIllawarra, NSW
- Verified customer
delivery service well done
dom michael and chris we're on time polite took great care in the installation of my furniture they went above and beyond what I was expecting they treated me like a valued customer there service was bar none the best I have had in a long time tha k you boys
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Leo SheppardIllawarra, NSW
Frank Martelli
Service call to repair sunken lounge seat.
Frank arrived on time. Waited no time in repairing my broken lounge. He is kind and courteous. Was able to repair my lounge onsite.... without delay of sending back to factory.
I really appreciated Frank’s enthusiasm and professionalism to his workmanship.
Best regards
MR
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Terrible Leather Quality
Paid for extra"7 year accidental warranty" as we have kids.Just outside 2 year"standard"warranty,leather was peeling &service came out tested.Result was nothing they can do as they said due to wear &tear.We paid around 5k for this to only last 2 & half years???Never Again Nick Scali!!
1 comment
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CamilleWollongong
- 2 reviews
Delivery of Furniture
Don Michael and Chris were punctual, courteous and professional
Furniture all delivered and installed safely and with care
Thanks guys for doing a great job!
We appreciated it and would be pleased to use your service again
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Lounge setup service
Prompt and courteous service, tried to set up lounges which was difficult as there was no set up manuals, so rang Nick Scali who promptly sent a service technician and properly set up the lounge
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SarahIllawarra, NSW
- Verified customer
Delivery service
Dom Michael and Chris were very helpful on time and help me move the old lounge to the garage then place the boxes down stairs what a great team they are thank you boys and Nick Scali
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murray m.Illawarra, NSW
delivery service
dom michael and chris we're on time polite took great care in assembling all the products that we bought they took there time even though they had more deliveries to do iv had some bad experience with deliveries but these boys restored my faith that there is good people out there who take care in there work thank you boys for a great experience
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Customer S.Nick Scali
Hi Tony,
I'm sorry to hear you're unhappy with the outcome of your service call.... Read more
I'd like to pass your feedback on to my Service Manager for their consideration. For me to do this, can you please let me know your order number or the contact information you provided us at the point of sale? If you don't wish to share sensitive information publicly, please send your details to me via [email protected] Sincerely, Hayden Nick Scali Customer Care