Nick Scali Furniture Retail Stores (page 2 of 392)

Frank came over and fixed our chip in the table. His service was great we highly recommend nick scali. With the service provided by frank from nick scali we will definitely only be purchasing our furniture in the future from Nick scali

Everything was very smooth from coming in and asking for advice to the delivery of the couches. Would recommend nick Scalia to anyone I know who is after a lounge.

We have found the quality of the recliner we purchased fine, however have had some trouble with the battery on the recliner, however the after sales service has been really good and they work hard to address any problems.

Complaint was registered, a person was assigned to look into it and service person came on time. Easy to deal with and very approachable and on time. Good service by Frank Marteli!

Dealt with Josh when looking to purchase furniture. Over the period of two days he was very helpful and patient with us. Also helped entertain our young daughter whilst we had a good look around. Josh was very knowledgeable of all the products. Thank you for your help Josh

I received incredible customer service from Marcell when recently purchasing an item. Marcell took the time to listen, and truly understand what sort of features I was looking for and required. She was knowledgeable and really knew the products well, including being very helpful when considering size and colour choice- offering ideas that I had not thought of. I would like to commend Marcell for her terrific service and geninue care. I visited a multitude of other furniture shops prior to Nick scali and did not receive this level of service

Arthur came to fix a loose leg on one of my Bimbo Chairs. He was on time, polite, friendly and efficient. He found and rectified the problem quickly.He also checked the other legs and the other chair.

We have been in a mission, looking for furnitures in a certain configuration. Vipin at Nick Scalia in Preston has been extremely helpful in finding and customising our furnitures and the customer service was superb.He was very knowledgeable about the products I highly recommend their store and service. Will definitely go back in future.

Raff provided friendly useful and creative advice without ever being pushy. We felt very comfortable asking his opinion and considering his recommendations most of which we gratefully accepted. Terrific service.

Knowledgable and helpful staff (Carissa) made my purchase easy and made me confident I was making a good choice. I am pleased that she talked me through my options and focused on getting me what I wanted. Good work!

Just wanted to say how fantastic and what a huge asset Muzaffa is to your company. He was very knowledgeable and helpful in adjusting/cleaning my couch and also giving advice on how best to maintain its condition. Very friendly guy
Our couches look brand new and cannot complain about the service we have received from Muzaffa and your staff
Thank you

My pensioner aunt bought a $2500 sofa.
After about 3 months the sofa started to pill everywhere and the colour faded significantly.
I've been trying to get a refund but their customer service is doing everything it can to avoid taking responsibility for the faulty product. They are suggesting that it is natural wear and tear! How can pilling AND fading of the fabric be normal wear and tear after just 3 months???
We are still trying to get a refund, but it's clear that the sofa is of poor quality. The company tries to make out that they are stylish and sell high quality goods. They are not. Be Aware! This company will try to do anything to keep your money.

My wife and I went into Nick Scali Furniture in Casula, we met Dilara who was very welcoming and very helpful.

She was patient, friendly and absolutely the best thank you

The store was so easy to navigate.,I was so satisfied with my purchase. Penny was so helpful and really helped me find the perfect fit for my lounge area . I can't reccomend her highly enough .

Have not received item, was informed all made in Australia not imported from China promised delivery have been set back so literally this stage over two months waiting if I was told this sofa was made overseas would not have made purchase

We have purchased furniture from this store a few times before and have always had exceptional service, when I walked in a few days ago I was again impressed with Carl’s service, professional and made our decision easy.
We can’t wait to receive our new couch!

I was looking for a particular configuration and Vipin was very helpful, nothing was too much trouble. He was very knowledgeable about the products and was also very good at ringing me back when I rang to enquire about things after leaving the store.

Frank was fast, friendly and professional. I’m very pleased with his services.

The replacement parts took a long time to arrive but this was a supply issue rather than anything to do with Frank.

Rima was very knowledgeable on the products, and made choosing a lounge enjoyable. She was also great on giving us design ideas. I can’t wait to see our new lounge!