Nick Scali Furniture NSW, Auburn

Consultant was professional, knowledgeable and very helpful. The consultant was very quick in fixing the issue. I was very satisfied with the help and service I received today. I would definitely recommend to others

Bought my furnitures in December and was told they are all in stock. Just a few days before expected delivery scheduled in mid Feb I received a message that my items are not in stock recently and need to wait until APRIL! All what was offered is discounted delivery .. is $120 discount enough compensation? I have bought furnitures worth $6000 and need to wait for them 5 months.. was expecting much better service from such well known company

Very bad customer service in both Auburn and Marsden park store.
Always argue and focus on selling rather product information delievry.
Nickscali charges high delivery fee.
Very bad payment policy.They have weird policy is that credit card surcharge attract upon balance payment. this is ridiculous.
money doesn't justify the quality and service. Won't buy the any product every again.

Frank called before turning up giving exact time when he would be coming to uur place. He was on time and fixed the problem fast. Happy with the service received. Thank you Frank.

Frank Martelli arrived on time to repair our lounge. He communicated well and informed me of his arrival. He did a very efficient repair with a minimum of fuss. He was very polite and courteous and completed the job well.

Frank was very nice, on time and very professional, explained everything in detail and fix the issue we were having definitely happy with his service. Was very happy thank you

We have just ordered a Leather lounge suite which will not be delivered for a few more weeks. This is the 2nd lounge we have bought from the Auburn store and that was around 13 years or so ago.
The range of furniture in that store is great but the customer service from Tony was even better. Thanks so much for all your help and patience while we made our decision.

Saba at the Auburn store was great to deal with, she is very knowledgeable and patient as we took time to make our decision. Can’t wait for our new lounge to arrive!

Frank is the best service technician I have dealt with. He was professional, on time and was very technically skilled to fix the couch. I would recommend him highly to anyone! Thank you so much Frank!

Excellent service and very good manners explain the problem and offered to fix it on the spot and explain how to keep the item in good condition
I recommend him for any one

I had a minor issue with my new leather lounge in that the incorrect upholstery care kit, a real minor issue. But Frank kindly delivered the correct kit. Thanks Frank.

We had a drawer issue in our dining room TV unit. We called Nick Scalli. They soon arranged Frank to come to our house to fix the issue and it works fine now. Very nice service!

Tony was extremely patient with me, he helped me style my dining table, buffet and even accessories. He spent more than an hour ensuring that I was beyond satisfied and happy with my purchase.

I ordered a lounge from nick Scali at Auburn I tried to cancel the order on many occasions due to a domestic matter I can’t have the lounge delivered to my home I am now homeless I asked if I could have a credit note I keep getting passed around from person to person every time I call I have now given up on contacting them very disappointed that no one has gotten back to me after numerous attempts.

Was served by Tony
Love your couches and the style. Amazing service and very helpful. Great customer service. He allowed us to help decide and worked with our budget and timeframe

They have the worst material ever ! They peel unbelievably... the sales assistant failed to tell me She was more worried about making her sale ! I DO NOT RECOMMEND AT ALL

Tony offered great and efficient service. He was very helpful and also very friendly. He knew exactly what I was looking for and showed me some good options. He made buying my coffee table pleasant and easy.

Frank provided fantastic service, timely, and efficient, and the repair has made the lounge like new. The response, and communication from Nick Scali has been brilliant throughout. Thank you. Thank you.

Sales person Sam was extremely helpful without being pushy. He was knowledgable about the lounge we were purchasing and patient as we decided what we wanted. He made the whole process an enjoyable one!

We recently had Arthur repair our recliner. He was professional, knowledgeable and very courteous. He fixed the issue efficiently. He is an asset to your company and should be commended.