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Reviewer Photos & Videos
Amazing Customer Service
We were looking at buying furniture for our new house and Dilara helped us out so much! We were really happy that the design that we found really suited our taste.
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TinaSydney, NSW
Great service!
My husband and I came to store unsure of what type of occasional chair and console table we'd needed to buy to suit our space at home. We were assisted by Sandra who was very informative, and very helpful. She was able to give honest advise and helped make our decision on choosing the right piece of furniture so much easier than we had anticipated.
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Angela LeontiosSydney, NSW
- 2 reviews
Perfect Recliner sofas, very satisfied with the quality and the helpfulness of the sales person Dilara
Easy to navigate, friendly knowledgeable and helpful, range of products to meet everyones needs.
Better quality of the products we seek than other stores. We order, but the waiting time is a bit long.
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TiffanySydney, NSW
Great Service, thank you Dilara!
My partner and I visited Nick Scali in Casula on the recent long weekend with little intention to buy a lounge that day. Although we had done our research with other brands and had a specific list of needs when it came to our new lounge we were still very much in the pre purchase phase. Then we met Dilara and that all changed! Her greeting was perfect, she listened to our needs and she was authentic. I have been in sales and customer service for 28 years and I truly enjoy the moment when I meet a sales consultant who listens and is genuine. She...Read more
allowed us the opportunity to discuss in private the lounge that seemed ideal and her calm and caring attitude made the decision to buy from her very easy. If you visit Nick Scali at Casula - please ask for Dilara, I am certain you will be well looked after.Similar opinion? Write a review on ieatwords.com.au!
Ausi .B
- 2 reviews
Thanks
Dear Sir Madam
I'd like to compliment one of your employees, MS, Dilara at nick scali furniture your Casula branch for the excellent service she provided me and my wife on 24.01.2020. We have always been pleased with the service that we received at that branch. However, Ms. Dilara's professionalism and ability to make our decision about what we need was exceeded our expectations.
Such a grate service will make me and my wife to choose your company for our needs for many coming years. Thank you for employing such a wonderful person.
Yours sincerely
A. Bajalan
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Frank Martelli
Frank was professional and very friendly. He compleed the repairs and they were perfect. There were minor scratches on the leather and chair legs and after Frank was finished they were completely repaired. Thanks Frank :-)
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railosmithSydney, NSW
- 6 reviews
Great service
We went to Nick Scali at Casula crossroads for our furnishing our Living room. We were greeted well by Tina, the sales person. We went to the store 3 times and with different ideas. She went above and beyond in order to service us well. She understood our requirements really well and made us suggestions accordingly. She was extremely patient and went out of the way to help us match different sets of furnitures. Gus, the manager of the store is an extremely polite and great gentleman. Overall our experience at Nick Scali casula was overwhelmingly positive.
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sevde nurSydney, NSW
Mr. Syed was very helpful and friendly providing us with great service.
It was extremely easy to navigate around the store and find exactly what we were looking for. As soon as we entered the store, we were happily welcomed by the manager and a regular staff. Afterwards MR. Syed was there to help us with everything and give us great prices. The service that they give is exactly what we were looking for as well as their friendly acts...
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Sixth S.Sydney, NSW
Omg amazing
A big shout out to the team at casula for helping us to completely furnish our new home! Particularly to Dilara and Gus!
I only walked in out of curiosity because it was next to another furniture store, not expecting to buy anything from there. As soon as i walked in i saw the product i wanted and then 20 min later i was buying over $15000 worth of furniture for my new build!
Dilara greeted us on arrival and used her friendly and personable charm to walk us thru the entire showroom. She knew her products inside out and helped us colour match ...Read more
and coordinate the rest of the furniture. We then had the pleasure of meeting Gus who greeted us with an amazing tasting turkish coffee. And despite the furniture already being heavily discounted, he still found a way to look after us. It was way cheaper than another store, even bunnings! Cant wait for the furniture to arrive! Thanks again guys :)Similar opinion? Write a review on ieatwords.com.au!
Monika B.Sydney, NSW
Dilara at the casula store was amazing. Very helpful and knowledgeable.
The staff were very friendly. Dilara made the purchase so easy and helpful.
I really enjoyed the experience because of her. I will definitely be back for the rest of the house.
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Great service!
Great store and service. Staff is really nice and Syed was very helpful in assisting us. We are very happy with our purchase. We will be back again. Thank you!
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Frank martellii
Very good frank done a great job fixing my table very happy
Rang me before coming to the house was on time
Love my table from Nick Scalia thank you
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Staff were helpful, lounge us great
Range was wonderful and lounge we purchased is perfect. Very satisfied with the store and our purchase. Great quality leather. A a a a a a a a a a
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SandyIllawarra, NSW
Couch shopping
Well presented and clean store. We found a lounge we liked and where served quickly and efficiently, purchasing lounge was easy and hassle free with friendly staff who served us well and with a smile
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SnjezanaSydney, NSW
Staff review
Just want to say how happy we were with Dilaras service. She was amazing, helped us get exactly what we wanted. Feels like we knew her for years. Thank you !
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MohammadSydney, NSW
Perfect
We bought a set of lounge from Casula nickscali. Design was very nice and many different colours to choose. Staff explained perfectly.Syed did an excellent job. Great customer service experience.
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Great service
Syed at the Casula Nick Scali was amazing, great with my wife and daughter, and was very helpful with his advice. He gave us honest and professional advice, the store was very clean and well organised as well
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SimSydney, NSW
Great customer service
Mr Armed was very friendly and helpful with us choosing our new sofa. He explained very clearly about the sale, delivery and what to expect. He made it a very easy decision and explained the good deals and extras that would could also have! A great experience and not as painful as we thought it would be :)
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SibaSydney, NSW
Great customer service and felt welcomed
Yesterday I was in the store and I felt I was welcomed and had a great customer service her name is Dilara, she helped me heaps to purchase the couches that I wanted, she was also patient and served us from her heart with her great big smile. Im excited for my new lounges but can't wait til January for to be delivered.
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The reviewer stated that an incentive was offered for this review
Great sale prices
The floor of the store was well presented and had nice accents to highlight the furniture.
A good range of products were available on display.
Haven't received the product yet, but expect we will be nothing but pleased with our purchase.
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