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Georgia was so helpful
Customer service was great, Georgia was extremely helpful throughout the whole process.
Very satisfied existing customer
No unexpected costs, and i felt like Georgia gave great advices regarding gap insurance.
Great work allround
1 comment
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- Verified customer
Old School Service by real people.
Cassandra and the team at Finance One made the everything very easy and kept me up to date during the whole process.
Highly recommended these guys if you are looking for a loan.
1 comment
Finance O.Finance One
Hi, Paul thank you for the 5-star review. We loved reading about how our customer care helped make your loan application experience easy! Cassandra and the team will be glad to know they made a differ... Read more
ence. Thank you again, from all the team at Finance One.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Finance One
Excellent... well worth it
Customer service was outstanding.. very polite lady’s and great communication and conversation. And went over every detail . Well done to customer service . Great work well done .. love there work keep it up
1 comment
Finance O.Finance One
Thank you for the 5-star review, Steve! We loved reading your experience with Finance One was "outstanding". The team will be thrilled to receive your feedback. Thank you again, from all the team at Finance One.
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Find out how Finance One compares to other Car Loans
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- Verified customer
Exceptional
Highest level of customer care.
Luke Newton went above and beyond to help me with the process keeping me updated and informed with my loan application.
Can highly recommend Finance one to any one looking for a loan.
Craig Garratt.
1 comment
Finance O.Finance One
Thank you for your great review, Craig. We loved reading about how our customer care was "exceptional"'. We look forward to working with you again in the future. Thank you again, from all the team at Finance One.
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Review collected in partnership with Finance One
Great service and a Great team
The help and service i got from luke and the rest of the team was greatly appreciated very nice to work with on the application and I highly recommend finance one to anyone
1 comment
Finance O.Finance One
Thanks for the excellent review Codey! We have passed your comments onto the team. A big thank you from all of us here at Finance One;.
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Donald ModinaSouth East Queensland, QLD
- Verified customer
Loan application
Thank you Abby for all your help on my loan process, great service from all of you involved on my application process, highly recommended whoever want a personal or car loan from these guys
1 comment
Finance O.Finance One
Thanks, Donald, for your wonderful 5 star review! We appreciated reading about your "great service" experience with Finance One. We have passed on your comments to Abby and the team. Thank you again, from all the team at Finance One.
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Review collected in partnership with Finance One
- Verified customer
Great customer service.
Luke was extremely helpful and reliable when it came to organising our finances. He had great customer service and went above and beyond. Saying that- the whole finance one team was amazing. Everyone we spoke with was great.
1 comment
Finance O.Finance One
Thanks so much for the 5 star review Shadai! The team pride themselves on delivering high quality customer service. It looks like Luke really delivered. We look forward to assisting you in the future.... Read more
A big thank you from all of us here at Finance One!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Finance One
AndreSydney, NSW
Very good
Very good
Luke help me all the way.
The contract is all nice and clear .
Thanks a lot for help me out.
Now I will be able to get my new welding machine.
Thanks
1 comment
Finance O.Finance One
Thank you, Andre, for your 5 star review! The team pride themselves on delivering quality customer service and it looks like Luke really delivered. Luke and our team will be wrapped to receive your fe... Read more
edback. Thank you again, from all the team at Finance One.Similar opinion? Write a review on ieatwords.com.au!
Such a smooth process
The customer service was exceptional, so polite and friendly.
There were no hidden costs or surprises which can really hurt trust among other lenders.
I’m very satisfied overall with service, flexible repayments and no charges if I choose to payout my loan sooner.
1 comment
Finance O.Finance One
Thank you for your great review, Peter. We loved reading how our "customer service was exceptional...polite and friendly". We look forward to working with you again in the future. Thank you again, from all the team at Finance One.
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Find out how Finance One compares to other Car Loans
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BrickSouth East Queensland, QLD
- 2 reviews
- Verified customer
Love my new car
The service was great from Sheree Lawn, l look forward to doing more with Finance one in the future. The team that helped me thru the paper work was amazing, l don't think l could of done it alone, so Thank you for your help
1 comment
Finance O.Finance One
Thanks so much for the 5 star review Brett! The team pride themselves on delivering high quality customer service and it looks like Sheree really delivered. We look forward to assisting you in the fut... Read more
ure. A big thank you from all of us here at Finance One!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Finance One
Carman WilliamsGreater Melbourne (Outer), VIC
- Verified customer
Refinanced without any issues!
Cassandra was amazing from the start! She helped me refinance and obtain a vehicle upgrade with no hassles and helped every step of the way! I was approved in less than a week from enquiring and with the constant communication and support I was able to secure a new car that suits my family’s needs! Excellent service and open communication with the feeling of a personal touch to make you feel that you are important! With having a not so great credit rating, I was approved and I am over the moon!
1 comment
Finance O.Finance One
Thank you, Carman, for your wonderful review! We loved reading our customer service was "excellent" with "no hassles". We pride ourselves on taking the time to listen to every customer's unique situat... Read more
ion, it looks like Cassandra really delivered. We have passed on your comments to Cassandra and the team. Thank you again, from all the team at Finance One.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Finance One
Jacqueline ChristersonGreater Melbourne (Metropolitan), VIC
- Verified customer
Amazing Service
My experience with Finance One has been amazing. I was dealing with Cassandra who made the process so simple and easy for me. I would definitely recommend Finance One to others. Cassandra helped me from start to finish and was there every step of the way. She has been a great help and I would say an asset to the company. No unexpected extra costs and the rate was a little high but I expected this. The communication between myself and Cassandra was fast and she responded to all my enquiries!
1 comment
Finance O.Finance One
Thank you for the 5-star review Jacqueline! We loved reading our customer experience was "amazing", it looks like Cassandra really delivered. Cassandra and our team will be thrilled to receive your fe... Read more
edback. Thank you from all the team at Finance One.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Finance One
- Verified customer
Quick and easy finance to buy a car
Sharna was great. She helped every way possible. She was quick to reply with every email and also gave us the info we were looking for. Couldent rate her customer service enough. She was a 11/10
1 comment
Finance O.Finance One
Thank you for your great review Shai! Sharna will be over the moon to see your 5 star rating. The team aim to be as helpful as possible to ensure our customers loan application experience is as quick ... Read more
and easy as possible, it looks like Sharna really delivered. Thank you from all the team at Finance One.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Finance One
healzamSouth East Queensland, QLD
Super helpful
Finance One have been helpful every step of the way. Finance One are super helpful, and I love how communication is kept up at every stage of the process. Sharna has really helped us with our application
1 comment
Finance O.Finance One
Thank you, healzam, for your 5 star review! Finance One loves to read our customer service was "helpful every step of the way". We have passed on your comments to Sharna and the team. We look forward to supporting you in the future.
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Glen EvansPerth, WA
- 2 reviews
- Verified customer
quick reliable services
excellent customer service, quick response,only took 3 days to complete process and was guided thru the whole way. very happy with the service i received.woulod highyl reccomend to other customers
1 comment
Finance O.Finance One
Thank you for the 5 star review Glen! We loved reading our teams support was excellent, quick and reliable - this is definitely what we strive for! We have passed on your comments to the team. Thank you from all the team at Finance One.
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Review collected in partnership with Finance One
Find out how Finance One compares to other Car Loans
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Ezcellent service
I went to Finance One for a car loan and dealing with Luke has been an absolute pleasure. He called every step of the way and was so efficienr. Better service was received from Luke than the actual car dealership. Thanks for making this an easy experience Luke.
1 comment
Finance O.Finance One
Thank you for the 5-star review Leila! We loved reading your experience with Finance One was "excellent", "efficient" and "easy". Luke and our team will be wrapped to receive your feedback. Thank you again, from all the team at Finance One.
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DanielMetropolitan Adelaide, SA
Modern process, with old fashioned customer service!
I can’t speak highly enough of both Georgia and Makala and the amazing service they provided. They both went the extra mile to make sure I was looked after and that is unheard of these days! They even called and thanked me once they already had my contract signed!
1 comment
Finance O.Finance One
Thank you, for the 5 star review Daniel! We appreciate the time taken to give us your feedback. Georgia, Makala, and the team will be thrilled to hear that our service was “amazing” and "modern with o... Read more
ld fashioned customer service" values as this what we strive for. Thank you from all of us here at Finance One!Similar opinion? Write a review on ieatwords.com.au!
MMWSouth East Queensland, QLD
- Verified customer
Very professional and helpful.
The customer service was extremely helpful and responsible and personable. The consultant that helped me through the process is an asset to the company. There wasn't anything unexpected about the fees or the process; all was explained very clearly.
1 comment
Finance O.Finance One
Thank you for your thoughtful review MMW! We loved reading your customer service experience was "professional and helpful" and our consultant personable and responsible! Thank you from all the team at Finance One.
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Review collected in partnership with Finance One
Jason smithPerth, WA
- 3 reviews
Great service given
This is the second time I have gone through finance one the first time around they impressed me so It was a given I would go through them again Sharna was a great help she got me the finance and even helped me search for a car . Sharna is a credit to the company and I will be using them again and also refer them to my friends.
1 comment
Finance O.Finance One
Thank you for the lovely review Jason! Sharna will be over the moon to see your 5-star review. The team aim to keep process as easy as possible for our clients by helping in any way that we can. It wa... Read more
s a pleasure to assist you with a second loan and we look forward to assisting you in the future with your third. Thank you from all the team at Finance One.Similar opinion? Write a review on ieatwords.com.au!
jamesQueensland
- 2 reviews
- Verified customer
Ask for sheree!!! she is the best!!!
Would like to give a shout out to aka SHEREE!!! Thanks for hooking me up with the finance she went out of her way to help me to get everything I needed to get my car... Now I can finally enjoy my old school car 1964 chev impala...
1 comment
Finance O.Finance One
What an awesome car! Thank you for taking the time to leave us a review! We are thrilled to hear that Sheree created such a memorable impact and made buying your dream car an excellent experience! Thank you from all the team at Finance One.
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Review collected in partnership with Finance One
Questions & Answers
Ashleigh B.asked
Does anyone know finance ones bsb and account number?
2 answers
Not sure but on my welcome information they have bpay details might be worth checking through your paperwork
Finance O.Finance One
Hi Ashleigh,
We no longer use direct deposit as a payment method, however we do accept payment over the phone using debit card, or you can use your unique BPAY details to make the payment. Details are provided in your welcome letter. We are also able to schedule direct debits if you wish.
You can contact [email protected] or call our office on 1800 346 663 and one the team will be able to help. I hope this has been of assistance. Makala, Finance One.
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Finance O.Finance One
Thanks Drew, for your 5-star review! We were happy that we were able to help you again. We will pass on your review to Georgia and her team. Thank you from all of us here at Finance One!